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  • FIRST POST
    • siggy2k1
    • By siggy2k1 1st Dec 17, 11:45 AM
    • 4Posts
    • 0Thanks
    siggy2k1
    VCS/BW Legal - Final Notice
    • #1
    • 1st Dec 17, 11:45 AM
    VCS/BW Legal - Final Notice 1st Dec 17 at 11:45 AM
    Hi all,

    I've read around the pages on here but can't find anything quite like the situation I am in and was wondering if anyone could offer any advice.

    In November 2016 I got a letter through the post from VCS regarding a PCN for parking in a private residential car park without displaying a valid permit.

    I ignored the initial letters but a month ago I received a letter from BW Legal saying that I owed 160 or I would be taken to court etc.

    In their letter it says to go to their site and login to the customer portal, however on trying to do this their site is broken and the portal is not accessible.

    I sent them an email explaining that their site didn't work.

    I also explained that there was mitigating circumstances to parking there. The space in question belongs to my parents flat. At the time my dad had been diagnosed with a terminal illness and my mum was looking after him at home which meant that myself and the family would go over to help when needed or take my dad to or from the hospital.

    My parents didn't own a car and so we would share the permit which was left at my parents house.

    Upon parking there the driver would either go and help my dad to/from the car to the flat or get the parking permit to display if they would be any longer.

    I can only assume that the parking fine was issued when either the driver was getting the permit to display or fetching/taking my dad to/from the flat.

    I never received a response to my email but have just received a final notice letter saying I hadn't replied or paid the fine and that they would be taking this to court.

    I once again replied by email (their website is still not working) with an attachment of the email I originally sent.

    Can anyone advise on if I've done the correct thing or what I should expect next?

    Thanks in advance
    Last edited by siggy2k1; 04-12-2017 at 6:53 PM.
Page 1
    • nosferatu1001
    • By nosferatu1001 1st Dec 17, 12:23 PM
    • 2,486 Posts
    • 3,038 Thanks
    nosferatu1001
    • #2
    • 1st Dec 17, 12:23 PM
    • #2
    • 1st Dec 17, 12:23 PM
    No, you gave away the driver. With VCS this removes one point of defence

    Assuming it states they WILL issue court papers, please confirm whether this meets the requirements of the new Pre Action Protocol for debt claims, valid from October 1st this year. If not ,respond back demanding they comply.
    • siggy2k1
    • By siggy2k1 1st Dec 17, 2:03 PM
    • 4 Posts
    • 0 Thanks
    siggy2k1
    • #3
    • 1st Dec 17, 2:03 PM
    • #3
    • 1st Dec 17, 2:03 PM
    Thanks for your quick reply. I've never actually said who the driver was in my email to them, just that "we" (myself and my partner both have use of the car) had to go to the flat at times.
    • nosferatu1001
    • By nosferatu1001 1st Dec 17, 3:42 PM
    • 2,486 Posts
    • 3,038 Thanks
    nosferatu1001
    • #4
    • 1st Dec 17, 3:42 PM
    • #4
    • 1st Dec 17, 3:42 PM
    OK, it seemed like you had/ Edit your first post to hide this entirely - "the driver" did everything on the day. You are the keeper

    Please answer all questions.
    • IamEmanresu
    • By IamEmanresu 2nd Dec 17, 9:54 AM
    • 2,310 Posts
    • 4,112 Thanks
    IamEmanresu
    • #5
    • 2nd Dec 17, 9:54 AM
    • #5
    • 2nd Dec 17, 9:54 AM
    You should read the Pace v Lengyl case which concerned a visitor there by invite of the resident who did not display a permit. Seems the closest to your circumstances.
    Idiots please note: If you intend NOT to read the information on the Notice of Allocation and hand a simple win to the knuckle dragging ex-clampers, then don't waste people's time with questions on a claim you'll not defend.
    • siggy2k1
    • By siggy2k1 6th Feb 18, 8:28 PM
    • 4 Posts
    • 0 Thanks
    siggy2k1
    • #6
    • 6th Feb 18, 8:28 PM
    • #6
    • 6th Feb 18, 8:28 PM
    Just an update on this:

    Since the last post they sent me another letter stating that I hadn't made payment or contacted them with a reason for non payment. I sent them another email stating that I had replied and attached the previous email.

    I have now received another letter, this time a Letter of Claim, saying they will take me to court and to fill in the forms to say whether I'm paying or disputing.

    Since they don't seem to acknowledge my emails does anyone have any other advice?

    Thanks
    • Coupon-mad
    • By Coupon-mad 6th Feb 18, 8:47 PM
    • 57,473 Posts
    • 71,064 Thanks
    Coupon-mad
    • #7
    • 6th Feb 18, 8:47 PM
    • #7
    • 6th Feb 18, 8:47 PM
    Other than the advice already in the NEWBIES thread post #2 about replying to a LBC?

    No, just follow what the sticky says. Show us your version of the reply letter people have been using.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

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