Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
Page 2
    • simax
    • By simax 27th Nov 17, 11:58 PM
    • 1,766 Posts
    • 604 Thanks
    simax
    CSS/Merlin which is the legacy Orange system, is also used for Corporate EE 4G accounts so the system as such won!!!8217;t be retired, but the Orange brand will be as far as Orange personal and small business accounts go...
    I say it as it is - you may not like that but what would you prefer? A string of false platitudes that are no help whatsoever just to make you feel better? If my advice has helped, please press the Thanks button over here ----------------V. Cheers
    • Jon 01
    • By Jon 01 28th Nov 17, 10:41 AM
    • 5,049 Posts
    • 1,626 Thanks
    Jon 01
    CSS/Merlin which is the legacy Orange system, is also used for Corporate EE 4G accounts so the system as such won’t be retired, but the Orange brand will be as far as Orange personal and small business accounts go...
    Originally posted by simax
    I'm surprised that they'd trust CSS to keep running corporate acc's! But I guess once all the consumer acc's have been clear off it might actually work properly again or this this a short term plan until they can get corporate over to the main EE system?

    Any word on what they intend to do with all the ancient legacy acc's, OVP's and the like?
    • simax
    • By simax 28th Nov 17, 11:03 AM
    • 1,766 Posts
    • 604 Thanks
    simax
    I think it!!!8217;ll be a letter advising of impending closure and to call for a PAC by a certain time (that!!!8217;s my personal opinion by the way, not any suggestion that!!!8217;s what will happen!)

    The CSS/Merlin system is better at handling accounts with hundreds of numbers on them... hence why it!!!8217;s used for EE Corporate
    I say it as it is - you may not like that but what would you prefer? A string of false platitudes that are no help whatsoever just to make you feel better? If my advice has helped, please press the Thanks button over here ----------------V. Cheers
    • J B
    • By J B 28th Nov 17, 12:25 PM
    • 2,729 Posts
    • 958 Thanks
    J B
    They’re doing you a favour if you and your family are regular users. There are far cheaper options available these days.
    Originally posted by d123
    My phone has accounted for 50p so far this year!

    I've tried explaining to 'our kid' that there are cheaper options but it seems to fall on deaf ears!!
    • Swipe
    • By Swipe 29th Nov 17, 2:46 PM
    • 2,229 Posts
    • 1,180 Thanks
    Swipe
    I've just bought a new phone and had to be migrated from orange to EE to get a nano sim. Otherwise I would have never known.
    • J B
    • By J B 4th Dec 17, 9:31 PM
    • 2,729 Posts
    • 958 Thanks
    J B
    I've tried explaining to 'our kid' that there are cheaper options but it seems to fall on deaf ears!!
    Originally posted by J B
    Just spoke to 'our kid' again - he still gets a paper bill from Orange every month!
    He hasn't heard anything from them about anything changing ...... yet!
    • forgotmyname
    • By forgotmyname 5th Dec 17, 10:19 AM
    • 26,948 Posts
    • 10,850 Thanks
    forgotmyname
    We have an old phone with an Orange SIM in it. One where you pay nothing unless you actually use it.

    Is that the OVP? Its rarely switched on so wouldnt have a clue if they sent any texts to it. Tried it a year or so back and it was still active. Still shows on my credit file.

    It was funny because we would make a 5p call and they would send bill with a 25p or 27p stamp (those were the days). So actually losing money by sending a bill.

    Will have to try it and see if it still works.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • J B
    • By J B 5th Dec 17, 10:33 AM
    • 2,729 Posts
    • 958 Thanks
    J B
    Is that the OVP?
    Originally posted by forgotmyname
    OVP stood for Orange Value Promise, whereby they promised to match any other providers tariff.

    Virgin had, what was basically a PAYG, but it was billed monthly, so many folks took out OVP Virgin Eq (Equivalent) as they could use it or not as they pleased on a 'better' network - before O + O2O(T Mob) became EE

    Not sure if anyone still has any other OVP tariff???
    • AndyPK
    • By AndyPK 5th Dec 17, 12:11 PM
    • 2,829 Posts
    • 786 Thanks
    AndyPK
    I got a txt today saying I needed to re-register to be able to login to view the Broadband account
    • Swipe
    • By Swipe 9th Dec 17, 10:15 AM
    • 2,229 Posts
    • 1,180 Thanks
    Swipe
    Is it the sims that will stop working or just the 'myorange' online accounts? Their website suggests just the latter.
    • AndyPK
    • By AndyPK 9th Dec 17, 10:34 AM
    • 2,829 Posts
    • 786 Thanks
    AndyPK
    So yesterday I could no longer log into my broadband account.

    I could either add my BB to my mobile account, or create a new account, it was fairly painless, but did need payment details so they could verify it was you.
    N.B The form does NOT require all the data to be filled it.

    When I logged in it looked exactly the same at it used to
    Last edited by AndyPK; 09-12-2017 at 11:51 AM.
    • Jon 01
    • By Jon 01 9th Dec 17, 10:46 AM
    • 5,049 Posts
    • 1,626 Thanks
    Jon 01
    Is it the sims that will stop working or just the 'myorange' online accounts? Their website suggests just the latter.
    Originally posted by Swipe
    It's the account page that will stop on the 29th, the sim will remain live until sometime around the middle of next year. Orange (EE) will try to contact everyone with the old accounts around then to give them the option to move to a new plan or get their PAC.
    • J B
    • By J B 11th Mar 18, 6:37 PM
    • 2,729 Posts
    • 958 Thanks
    J B
    It's the account page that will stop on the 29th, the sim will remain live until sometime around the middle of next year. Orange (EE) will try to contact everyone with the old accounts around then to give them the option to move to a new plan or get their PAC.
    Originally posted by Jon 01
    Just dragging this up again - sorry

    I have an OVP/VM sim that is our glovebox phone.

    I suspect that the DD has lapsed as we haven't used it for ages

    If we did use it, how would I know what the charges were and how would I pay?

    • SamDude
    • By SamDude 31st Mar 18, 5:23 PM
    • 212 Posts
    • 73 Thanks
    SamDude
    I've had a letter informing me that my Orange account (OVP Virgin, but they didn't reference the tariff) will be disconnected in a few weeks as it's been dormant.
    I have another EE contract that is used as my main account. I said I wanted to keep this OVP account as it is - they were trying to get me to 'upgrade', but no other tariffs are suitable.
    I was told to make a call/text once a month and it will remain active.
    I will probably request a PAC and move the number to PAYG if Orange is being erased soon.
    • eDicky
    • By eDicky 3rd Apr 18, 7:33 PM
    • 3,401 Posts
    • 1,612 Thanks
    eDicky
    Just dragging this up again - sorry

    I have an OVP/VM sim that is our glovebox phone.

    I suspect that the DD has lapsed as we haven't used it for ages

    If we did use it, how would I know what the charges were and how would I pay?

    Originally posted by J B
    I am in the same situation, I was told by Orange CS that if I do use the phone I'll be sent a paper bill to pay, or I can set up a new direct debit for them to take anything payable (my original direct debit now only takes payment for the EE plan that replaced my main Orange number).

    I asked how long it would be until Orange is finally wound up, they said there's no definite info so far.
    I've had a letter informing me that my Orange account (OVP Virgin, but they didn't reference the tariff) will be disconnected in a few weeks as it's been dormant.
    I have another EE contract that is used as my main account. I said I wanted to keep this OVP account as it is - they were trying to get me to 'upgrade', but no other tariffs are suitable.
    I was told to make a call/text once a month and it will remain active.
    I will probably request a PAC and move the number to PAYG if Orange is being erased soon.
    Originally posted by SamDude
    Being in exactly the same situation, perhaps I should expect the same letter soon. I'll probably port the number to my Three 'data reward' SIM (If possible).
    • J B
    • By J B 3rd Apr 18, 10:26 PM
    • 2,729 Posts
    • 958 Thanks
    J B
    I am in the same situation, I was told by Orange CS that if I do use the phone I'll be sent a paper bill to pay, or I can set up a new direct debit for them to take anything payable
    Originally posted by eDicky
    Think I will dig the phone out of the glovebox and make a call .. just to see what happens!
    • Boba_Fett1
    • By Boba_Fett1 3rd May 18, 10:35 AM
    • 9 Posts
    • 2 Thanks
    Boba_Fett1
    EE Bullying
    I've had hell with EE for the last 12 months of repetative texts sent to me every other day, contant loss of network and my account closure. I just recently contacted EE to cancel my contract. I asked the rep to admit that I have been bullied out of my contract and he kindly admitted it saying "well t-mobile doesn't exist anymore and we still have lost of clients using that network so we are trying to encourage (he emphasised this word) people to make the switch". when I asked him if I could have the same offer I was on on EE he said no.

    Disgrace of a company. I'm certain they will end up in hot water soon enough.
    • J B
    • By J B 3rd May 18, 5:08 PM
    • 2,729 Posts
    • 958 Thanks
    J B
    Think I will dig the phone out of the glovebox and make a call .. just to see what happens!
    Originally posted by J B
    Well, that was a month ago and .... nothing has happened!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

73Posts Today

2,257Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin