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  • FIRST POST
    • georgia_00
    • By georgia_00 17th Nov 17, 4:27 PM
    • 23Posts
    • 4Thanks
    georgia_00
    Letter Before Claim - Gladstones
    • #1
    • 17th Nov 17, 4:27 PM
    Letter Before Claim - Gladstones 17th Nov 17 at 4:27 PM
    Hi Everyone,

    Recieved a parking ticket on the car window back in October 2016 from Parking Control Management (Uk) Limited.

    Chasing letters (surprisingly only a few) were incorrectly marked for attention of....so they were conveniently ignored (name/initials are close to registered keeper, but not correct) which may or may not have been the best way to resolve the situation.

    Now 13 months later, Gladstones have issued a 'Letter Before Claim' which after reading the information on here seems to be a genuine solicitors letter (reference begins with a 1 etc)

    - Any advice regarding incorrect name?
    - Is there a standard template response, even though this will be my first correspondence back?

    Will attempt to post a copy of the letter in next post...
    Last edited by georgia_00; 17-11-2017 at 9:15 PM. Reason: Removed name
Page 1
    • Coupon-mad
    • By Coupon-mad 17th Nov 17, 4:33 PM
    • 58,549 Posts
    • 72,064 Thanks
    Coupon-mad
    • #2
    • 17th Nov 17, 4:33 PM
    • #2
    • 17th Nov 17, 4:33 PM
    Here's a similar one I wrote earlier (dates or details of the PPC will need tweaking):

    http://forums.moneysavingexpert.com/showthread.php?p=73401300#post73401300
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • georgia_00
    • By georgia_00 17th Nov 17, 4:52 PM
    • 23 Posts
    • 4 Thanks
    georgia_00
    • #3
    • 17th Nov 17, 4:52 PM
    • #3
    • 17th Nov 17, 4:52 PM
    Hi Coupon,

    Many thanks for taking the time to reply.

    I'll copy/paste the reply you linked to, appreciate that. Was wondering if the incorrect name was also worth mentioning? Or is it moot.
    • KeithP
    • By KeithP 17th Nov 17, 4:59 PM
    • 7,724 Posts
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    KeithP
    • #4
    • 17th Nov 17, 4:59 PM
    • #4
    • 17th Nov 17, 4:59 PM
    Was wondering if the incorrect name was also worth mentioning? Or is it moot.
    Originally posted by georgia_00
    Does the incorrect name match the name on your vehicle registration document - the V5c?

    Probably best that you remove the slightly wrong name from your original post.
    .
    • beamerguy
    • By beamerguy 17th Nov 17, 8:24 PM
    • 7,565 Posts
    • 10,078 Thanks
    beamerguy
    • #5
    • 17th Nov 17, 8:24 PM
    • #5
    • 17th Nov 17, 8:24 PM
    georgia_00

    That's a great letter by coupon-mad

    It is a shame that this forum has to show Gladstones
    how to suck eggs but there is good reason.

    You say about them being a real solicitor, well they
    are listed with the SRA but that's as far as it goes.

    PLEASE READ THIS ABOUT GLADSTONES
    http://parking-prankster.blogspot.co.uk/search?q=gladstones

    You will quickly see that Gladstones set up the scam IPC/IAS

    What you will read is total incompetence and all this
    was before the new government procedure so it's
    anyone's guess what errors they will make now,
    seems like it's starting already

    AND READ ABOUT PCM

    http://parking-prankster.blogspot.co.uk/search?q=pcm

    THE MIND BOGGLES
    Last edited by beamerguy; 17-11-2017 at 8:32 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • georgia_00
    • By georgia_00 17th Nov 17, 9:18 PM
    • 23 Posts
    • 4 Thanks
    georgia_00
    • #6
    • 17th Nov 17, 9:18 PM
    • #6
    • 17th Nov 17, 9:18 PM
    Does the incorrect name match the name on your vehicle registration document - the V5c?

    Probably best that you remove the slightly wrong name from your original post.
    Originally posted by KeithP
    No the letter is addressed to 3 initials ie !!!8216;ABC!!!8217; and then the last part of my surname.

    My V5c is in my full name.
    • Coupon-mad
    • By Coupon-mad 17th Nov 17, 9:25 PM
    • 58,549 Posts
    • 72,064 Thanks
    Coupon-mad
    • #7
    • 17th Nov 17, 9:25 PM
    • #7
    • 17th Nov 17, 9:25 PM
    Then add a question asking whether/when the parking company obtained your data from the DVLA, or did they obtain it from another source, if so, where?

    (don't point out the misspelling).
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • KeithP
    • By KeithP 17th Nov 17, 9:31 PM
    • 7,724 Posts
    • 7,471 Thanks
    KeithP
    • #8
    • 17th Nov 17, 9:31 PM
    • #8
    • 17th Nov 17, 9:31 PM
    So for discussion purposes, let's assume your name is Mr Jacob William Rees-Mogg.

    If that was on your V5c, I could easily see how you might get a letter addressed to Mr JWR Mogg.

    Remember, you are not dealing with the most intelligent people here.

    Whether that is a significant point or not - I'll leave it for others to answer.
    .
    • georgia_00
    • By georgia_00 17th Nov 17, 9:36 PM
    • 23 Posts
    • 4 Thanks
    georgia_00
    • #9
    • 17th Nov 17, 9:36 PM
    • #9
    • 17th Nov 17, 9:36 PM
    So for discussion purposes, let's assume your name is Mr Jacob William Rees-Mogg.

    If that was on your V5c, I could easily see how you might get a letter addressed to Mr JWR Mogg.

    Remember, you are not dealing with the most intelligent people here.

    Whether that is a significant point or not - I'll leave it for others to answer.
    Originally posted by KeithP
    Running with your post, if my name was Jacob William Rees-Mogg, the letter was addressed to JWM Mogg
    • KeithP
    • By KeithP 17th Nov 17, 9:40 PM
    • 7,724 Posts
    • 7,471 Thanks
    KeithP
    Then they probably haven't got your name from somewhere else.

    Just incompetence.
    .
    • georgia_00
    • By georgia_00 20th Nov 17, 11:29 AM
    • 23 Posts
    • 4 Thanks
    georgia_00
    Hi all,

    Have posted response today, let's see what they reply with!
    • 123Messiah
    • By 123Messiah 20th Nov 17, 4:02 PM
    • 34 Posts
    • 5 Thanks
    123Messiah
    Same situation
    Hi Georgia,

    Can I ask if you sent the same template as 'coupon mad'? Im in the same situation as you and would like to send it out tomorrow.
    Was you given 14 or 30 days in your letter before claim? I was given 30.
    Did you send via email or post?
    Also did you just ignore the letters from the private parking company for the 'debt' like I did.

    Kindest regards

    : )
    • KeithP
    • By KeithP 20th Nov 17, 4:11 PM
    • 7,724 Posts
    • 7,471 Thanks
    KeithP
    123Messiah, you appear not to have seen the responses on your two threads.
    .
    • georgia_00
    • By georgia_00 20th Nov 17, 4:12 PM
    • 23 Posts
    • 4 Thanks
    georgia_00
    Hi Georgia,

    Can I ask if you sent the same template as 'coupon mad'? Im in the same situation as you and would like to send it out tomorrow.
    Was you given 14 or 30 days in your letter before claim? I was given 30.
    Did you send via email or post?
    Also did you just ignore the letters from the private parking company for the 'debt' like I did.

    Kindest regards

    : )
    Originally posted by 123Messiah
    Hi yes I sent the same template, with a few minor adjustments (mine was a ticket for not having a permit)

    Yes I got 30 days to reply, same as you.

    Sent via post, and yes, ignored all previous letters! 13 months later recieved the letter before claim.
    • 123Messiah
    • By 123Messiah 20th Nov 17, 4:43 PM
    • 34 Posts
    • 5 Thanks
    123Messiah
    Thanks
    Yes same here no permit mine was July but had a few others years ago which nothing ever happened.
    I will keep checking in on your thread to see what reply you get also.

    Good luck!
    • 123Messiah
    • By 123Messiah 20th Nov 17, 4:49 PM
    • 34 Posts
    • 5 Thanks
    123Messiah
    Sorry
    123Messiah, you appear not to have seen the responses on your two threads.
    Originally posted by KeithP
    Sorry Keith new here was not sure how to delete my other thread, apologies : )
    • georgia_00
    • By georgia_00 21st Nov 17, 10:51 AM
    • 23 Posts
    • 4 Thanks
    georgia_00
    It seems the likelihood is that they will probably go away now, so a big thank you to Coupon-mad for writing and directing me to the template response

    Will return if I get a letter back!
    • 123Messiah
    • By 123Messiah 6th Jan 18, 7:57 PM
    • 34 Posts
    • 5 Thanks
    123Messiah
    HI Georgia,

    Did you ever receive a letter back?

    Kind regards
    • Umkomaas
    • By Umkomaas 6th Jan 18, 9:15 PM
    • 18,031 Posts
    • 28,557 Thanks
    Umkomaas
    HI Georgia,

    Did you ever receive a letter back?

    Kind regards
    Originally posted by 123Messiah
    You might be better doing this via PM with Georgia. Then if you have some common ground, you can communicate with each other on strategy, as well as commenting on your own thread for further forum advice from regulars.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • georgia_00
    • By georgia_00 9th Jan 18, 10:14 AM
    • 23 Posts
    • 4 Thanks
    georgia_00
    Hi everyone, update. Got a response back from Gladstone's.

    In summary their response consists of -

    - They confirm their letter before claim was compliant with the most up to date direction for pre-action protocol?

    - They say please find enclosed copies of documents requested, however the only documents included are an FAQ, information sheet, and finally a reply form with various options I owe the debt/don't owe the debt etc.

    There is no response to any of the requests in my original letter.

    They have now stated I have a further 30 days before which legal proceedings will be issued, and have a 'reply form' to complete.

    Am going to catch up on a few other threads, but would appreciate advice whether the best response is to complete the reply form, simply stating I dispute the debt, citing reasons as per my first letter?

    Many thanks
    Last edited by georgia_00; 09-01-2018 at 11:17 AM.
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