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  • FIRST POST
    • MSE Karl
    • By MSE Karl 31st Oct 17, 5:13 PM
    • 76Posts
    • 24Thanks
    MSE Karl
    Smart Meters
    • #1
    • 31st Oct 17, 5:13 PM
    Smart Meters 31st Oct 17 at 5:13 PM
    Hi!

    This is the discussion thread for the


    Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.
    Last edited by MSE Andrea; 09-11-2017 at 2:25 PM.
Page 16
    • pineapple
    • By pineapple 8th Mar 18, 4:27 PM
    • 6,216 Posts
    • 29,762 Thanks
    pineapple
    Absolutely nothing to do with "smart " meters. This is a concern about meter fitting in general which has been in force ever since energy meters were first installed and replaced
    Yet another rag jumping on the smart meter knocking bandwagon.
    Originally posted by House Martin
    There are concerns that some incidents have been due to the pressured pace of smart meter installation - with the suspicion that corners have been cut in training. So in that sense it is more to do with smart meter roll-out rather than the smart meter per se.
    Btw I would hardly call BBC Watchdog 'a rag'.
    Last edited by pineapple; 08-03-2018 at 4:54 PM.
    • Patsee
    • By Patsee 14th Mar 18, 2:06 PM
    • 4 Posts
    • 6 Thanks
    Patsee
    Niaive MSE?
    Having researched this subject - which the MSE team clearly hasn't, sorry! - it is my view that smart meters are really for the energy sector's and government's benefit. I conclude that smart meters have very worrying data security issues and are a tool for energy suppliers to turn off supply remotely and charge you more for peak use. Why else would government ie we taxpayers, subsidise their installation by multi billions. It is a con and I am very disappointed that the MSE team have gone along with it.
    • pineapple
    • By pineapple 14th Mar 18, 4:53 PM
    • 6,216 Posts
    • 29,762 Thanks
    pineapple
    Having researched this subject - which the MSE team clearly hasn't, sorry! - it is my view that smart meters are really for the energy sector's and government's benefit.
    Originally posted by Patsee
    Smart meter installation is actually an EU construct
    Which is another discussion altogether!
    http://ses.jrc.ec.europa.eu/smart-metering-deployment-european-union
    • thorganby
    • By thorganby 15th Mar 18, 9:01 AM
    • 92 Posts
    • 78 Thanks
    thorganby
    Smart meter installation is actually an EU construct
    Which is another discussion altogether!
    http://ses.jrc.ec.europa.eu/smart-metering-deployment-european-union
    Originally posted by pineapple
    It may well have been an EU construct but our government could have adopted a much more logical approach to the roll out like other European countries have done e.g. a selective roll-out plan, based on facts and common sense!

    Billions have been wasted for no real gain and we are all paying for this fiasco!
    • House Martin
    • By House Martin 15th Mar 18, 9:44 AM
    • 1,386 Posts
    • 1,166 Thanks
    House Martin
    British Gas were the first supplier to use domestic smart meters in the UK. I saw my first one around 2006 which was being replaced in my home towns most prolific meter tampering streets.. Coincidence ?.
    They installed them when an old meter had reached the end of its life. BG could see that they were both economic to use and enabled very accurate billing and an important side effect to BG was that they cut down on the large amount of meter tampering going off in certain areas.
    They also could cut down on call centre staff and their quite large meter reading teams. They re just cost effective to use. They have enabled BG to save millions over the 12 years. Many of our meter readers lost their jobs year by year because of them .Plain economics which worked well.
    12 years down the line these same early smart meters are still in use by most of BG s customers who mostly stick with them.
    When BG jumped the gun on all the others by many years I thought they had made a big mistake but as usual BG were one step ahead of the foreign competition who dragged their feet in the smart meter roll out.
    Another smart business move by BG. Smart meters made economic sense to them to run their successful business more efficiently.
    Last edited by House Martin; 15-03-2018 at 10:02 AM.
    • telemarks
    • By telemarks 15th Mar 18, 10:53 AM
    • 182 Posts
    • 130 Thanks
    telemarks
    Reviews?
    What would be really useful here is decent reviews of Smart Meters from real customers:
    • Make and Model of Meters?
    • Who fitted them?
    • Overall rating for the meters (1 to 5 star)?
    • Rateing for the festures/usefulness of the In Home device IHD (1 to 5 star)
    • Any good or bad point found so far?
    Perhaps this could be a separate MSE thread (or Poll).
    The only downside to doing this now, is that latter this year (maybe) it will need re-doing as energy companies start fitting SMET2 units.
    Last edited by telemarks; 15-03-2018 at 10:56 AM.
    • zeupater
    • By zeupater 15th Mar 18, 11:44 AM
    • 4,176 Posts
    • 5,394 Thanks
    zeupater
    .... They re just cost effective to use. They have enabled BG to save millions over the 12 years. Many of our meter readers lost their jobs year by year because of them .Plain economics which worked well.

    .....Smart meters made economic sense to them to run their successful business more efficiently.
    Originally posted by House Martin
    Hi

    Cost effective? ... £fifteen-thousand-million cost to the consumer to enable the industry to 'save millions' ....

    Meter readers losing jobs year by year over the period due to smart-meters - are you sure that's really the root cause? ...

    A decade or so ago we had our meters read 4 times a year for both gas & electric ... that's 8 visits, often involving a card through the letterbox and contacting a call-centre! - We don't have a smart-meter, but with the advent of on-line account management a single reading contractor visits once per year and the need to contact a call centre has been significantly reduced ... nothing to do with smart-meters, but undoubtedly will appear within the overall cost justification somewhere ...

    If Smart-Meters make economic sense to BG and other industry players that's fine, let them continue to install them at their own cost & convenience, after-all the energy consumer already pays (and has always paid!) for the provision of infrastructure, including meters ... however, the very fact that the project is adding £billions to consumer bills as opposed to reducing them suggests that the economic argument is flawed ....

    HTH
    Z
    Last edited by zeupater; 15-03-2018 at 11:59 AM. Reason: -route +root
    "We are what we repeatedly do, excellence then is not an act, but a habit. " ...... Aristotle
    • zeupater
    • By zeupater 15th Mar 18, 11:57 AM
    • 4,176 Posts
    • 5,394 Thanks
    zeupater
    It may well have been an EU construct but our government could have adopted a much more logical approach to the roll out like other European countries have done e.g. a selective roll-out plan, based on facts and common sense!

    Billions have been wasted for no real gain and we are all paying for this fiasco!
    Originally posted by thorganby
    Hi

    I tend to agree, other EU countries seem to have understood the directive requirements much better than the UK government, else that or the energy industry lobby is far more active & influential in London than in other capital cities!

    Anyway, I recently came across a pretty decent & unbiased summary of the state of the project which is worth taking a few minutes to read through ....

    Smart-Metering: A clever green solution rapidly becoming a white elephant?

    ... the observations & conclusion can't really be argued with as they seem pretty accurate & fair.

    HTH
    Z
    "We are what we repeatedly do, excellence then is not an act, but a habit. " ...... Aristotle
    • Hengus
    • By Hengus 15th Mar 18, 12:06 PM
    • 5,931 Posts
    • 3,651 Thanks
    Hengus
    Hi

    I tend to agree, other EU countries seem to have understood the directive requirements much better than the UK government, else that or the energy industry lobby is far more active & influential in London than in other capital cities!

    Anyway, I recently came across a pretty decent & unbiased summary of the state of the project which is worth taking a few minutes to read through ....

    Smart-Metering: A clever green solution rapidly becoming a white elephant?

    ... the observations & conclusion can't really be argued with as they seem pretty accurate & fair.

    HTH
    Z
    Originally posted by zeupater
    A fair and balanced analysis. The most telling statement - which no doubt the ongoing NAO investigation will confirm is this:

    As at current date, the project seems to be showing consumer energy savings which are likely to have been overstated by somewhere in the region of £2bn, with an additional £1.4bn of overstatement in switching gross benefits, these two elements alone accounting for a potential £3.4bn error in benefits. Against this, the project cost seems to be understated by around £4.5bn, together describing a gross error in the benefit calculation in the region of £8 billion, reversing the 'best estimate' from showing a project benefit of £3.794bn over 15 years to a loss of approximately the same value.

    It is interesting also that the author makes the case that if this poorly thought through and badly managed project is to survive, smart metering should only be offered to high energy users ( a conclusion that Germany came to some time ago).
    • House Martin
    • By House Martin 15th Mar 18, 12:36 PM
    • 1,386 Posts
    • 1,166 Thanks
    House Martin
    Hi

    Cost effective? ... £fifteen-thousand-million cost to the consumer to enable the industry to 'save millions' ....

    Meter readers losing jobs year by year over the period due to smart-meters - are you sure that's really the root cause? ...

    A decade or so ago we had our meters read 4 times a year for both gas & electric ... that's 8 visits, often involving a card through the letterbox and contacting a call-centre! - We don't have a smart-meter, but with the advent of on-line account management a single reading contractor visits once per year and the need to contact a call centre has been significantly reduced ... nothing to do with smart-meters, but undoubtedly will appear within the overall cost justification somewhere ...

    If Smart-Meters make economic sense to BG and other industry players that's fine, let them continue to install them at their own cost & convenience, after-all the energy consumer already pays (and has always paid!) for the provision of infrastructure, including meters ... however, the very fact that the project is adding £billions to consumer bills as opposed to reducing them suggests that the economic argument is flawed ....

    HTH
    Z
    Originally posted by zeupater
    The overwhelming majority of occupants still do not enter online readings much at all even if they hold an online account.
    Maybe on here with a large number of retired folk contributing to this board they have time and inclination to do it. Out in the real world they can t be ar**d and so end up in debt, with a prepay meter and a big grudge.
    What would some of you do without the constant complaints on here from enraged people ranting away at their supplier because they were nt aware the suppliers did nt possess magical powers of second sight due to failure on their part to understand the basics of utility billing.
    You all enjoy spreading your wisdom to them to "read the damn meter "or " a "direct debit is nt the actual monthly bill "
    BG, the most popular supplier by a country mile in the UK spotted it and as soon as self reading meter which took the customer out of the equation became available they jumped on it fast.
    Of course the Germans and French and Spanish hung back until they were absolutely pushed to get going . They are not over here because they like UK consumers, they re here for the money.
    I give Ovo and Utilita a pat on the back because they spotted how good smart meters were and they paved the way for smart prepayment meters years ago and did nt need to be told to start installing them.They brought smart prepayment up to date. There is no reason now why smart prepayment tariffs cannot be as low as a fixed tariff.
    So did Northern Ireland where smart keypad meters have taken over and are a resounding success.
    Last edited by House Martin; 16-03-2018 at 9:04 AM.
    • Hengus
    • By Hengus 15th Mar 18, 1:04 PM
    • 5,931 Posts
    • 3,651 Thanks
    Hengus
    The overwhelming majority of occupants still do not enter online readings at all. Maybe on here with a large number of retired folk contributing to this board they have time and inclination to do it. Out in the real world they can t be ar**d and so end up in debt, with a prepay meter and a big grudge.
    What would some of you do without the constant complaints on here from enraged people ranting away at their supplier because they were nt aware the suppliers did nt possess magical powers of second sight due to failure on their part to understand the basics of utility billing.
    You all enjoy spreading your wisdom to them to "read the damn meter "or " a "direct debit is nt the actual monthly bill "
    BG, the most popular supplier by a country mile in the UK spotted it and as soon as self reading meter which took the customer out of the equation became available they jumped on it fast.
    Of course the Germans and French hung back until they were absolutely pushed to get going it. They are not over here because they like the UK consumers
    I give Ovo and Utilita a pat on the back because they spotted how good they were and paved the way for smart prepayment meters years ago and did nt need to be told to start installing them.
    So did Northern Ireland where smart keypad meters have taken over and are a resounding success.
    Originally posted by House Martin
    You do not need a smart reader to get remote readings which can then be passed on to a supplier. A simple/cheap optical spot reader will provide a supplier with 15 minute meter readings a fraction of the cost of a SMETS2 meter. I know because I have an optical spot reader attached to my 20 year old gas meter which transmits readings to a simple iPhone app.

    You can look at this project from any direction that you like but the facts are that the project is overly complicated; over engineered; late, and considerably over budget. Given that Anglo/Russian relations have now reached a new low why would any sensible Government continue to rollout smart meters that can be disconnected remotely from the Grid - in large numbers - by any Foreign Actor that has the political will; the money and the cyber skills to do so? It is a risk that we do not need to take - however small that this risk might be.

    You can read on these forums how angry people get when their meter fails out-of- hours. How would suppliers deal with a large scale cyber attack that might (a) require the development of new firmware and (b) need a man with a van to update the firmware in each meter?
    • House Martin
    • By House Martin 15th Mar 18, 1:31 PM
    • 1,386 Posts
    • 1,166 Thanks
    House Martin
    Hengus, theres still , I guess , 20 % of consumers not connected to the internet for a start.
    BG s boss and Ovos boss are cleverer than you, or Zeupater or any other board contributor and they made their informed decision to beat the gun and install them because of all the positives. They don`t want an angry customer, they want a happy customer correctly billed, year in year out and that is what BG in the main have been doing for over a decade. They would have costed it out properly
    They did nt need OFGEM to order the roll out, they love them !
    Never been any cyber attacks in the world to my knowledge on smart meters and a few countries are well in front of us , like Italy and even Republic of Ireland and Portugal , where they are mandatory.
    Anglo Russian relations are ok and are nothing more than an election ploy from Putin to boost his rigged election turn out on Sunday so he gets another 6 years to make himself the richest man in the world which he probably already is .
    .
    Last edited by House Martin; 16-03-2018 at 9:05 AM.
    • zeupater
    • By zeupater 15th Mar 18, 1:55 PM
    • 4,176 Posts
    • 5,394 Thanks
    zeupater
    The overwhelming majority of occupants still do not enter online readings at all. Maybe on here with a large number of retired folk contributing to this board they have time and inclination to do it. Out in the real world they can t be ar**d and so end up in debt, with a prepay meter and a big grudge.
    Originally posted by House Martin
    Hi

    Whatever the percentage, the fact remains that there's a huge impact on the number of meter readings due to the requirement for an 8:1 reduction in meter reading site visits and consequential revisits/call centre traffic etc ...

    So, what is the percentage of households operating on-line accounts ? ... according to the Ofgem retail Energy report for 2016 <link>, it was 40%, with smaller suppliers operating at around 53% and the 'big 6' averaging 36% ... if this is reflected in the number of meter readings required you can certainly see where efficiencies can be made & why smart-meters cannot deliver the anticipated savings ...

    This is really what needs to be looked into within the project cost justification ... much of the 'manual reading' and 'customer liaison' savings that smart-meters could provide have already been taken ... then again, energy prices have not continued to rise at the anticipated rates, something that the project justification heavily relied on ... the article linked to previously suggests a claimed £4bn project cost benefit could well be -£4bn based on £8bn of cumulative errors, overruns & management issues, but I seriously doubt that this is the end of it if there was to be a full investigation into the project justification methodology.

    HTH
    Z
    "We are what we repeatedly do, excellence then is not an act, but a habit. " ...... Aristotle
    • Nick_C
    • By Nick_C 15th Mar 18, 2:06 PM
    • 3,847 Posts
    • 5,289 Thanks
    Nick_C
    British Gas were the first supplier to use domestic smart meters in the UK. ...

    BG could see that they were both economic to use and enabled very accurate billing and an important side effect to BG was that they cut down on the large amount of meter tampering going off in certain areas.

    They also could cut down on call centre staff and their quite large meter reading teams. They re just cost effective to use. They have enabled BG to save millions over the 12 years....

    ... as usual BG were one step ahead of the foreign competition who dragged their feet in the smart meter roll out.
    Another smart business move by BG. Smart meters made economic sense to them to run their successful business more efficiently.
    Originally posted by House Martin
    Hmm. And yet Centrica has lost 60% of its value over the last five years.

    Following a profit of £1.6 billion in 2013, they have made an average loss of £200 million a year for the last four years..

    And BG lost over 800,000 customers in the second half of last year.

    Not a great example of a successful business in my view.
    • zeupater
    • By zeupater 15th Mar 18, 8:32 PM
    • 4,176 Posts
    • 5,394 Thanks
    zeupater
    Hmm. And yet Centrica has lost 60% of its value over the last five years.

    Following a profit of £1.6 billion in 2013, they have made an average loss of £200 million a year for the last four years..

    And BG lost over 800,000 customers in the second half of last year.

    Not a great example of a successful business in my view.
    Originally posted by Nick_C
    Hi

    It's not only BG that's haemorrhaging customers, all (almost!) of the big 6 are suffering, much of which is due to their inability to keep their costs under control simply because they've never needed to! ....

    Outside the 'big 6', Ofgem's "Electricity supply market shares by company: Domestic (GB)" analysis is always interesting ...
    Until 2012, other suppliers held a market share of below 2%. Since then, their share has grown significantly. They reached a market share of 19% in Q3 2017, four percentage points up on Q3 2016.
    ... as the chart shows, there are suppliers that 'bought' market share before becoming complacent (eg BG & SSE) & others that completely failed to react (eg E.ON), the only one seemingly able to react quickly and maintain customer base being SP ... Interesting is the growth of 'Small Suppliers' (ie 'others') market share from a very low base over just 3 years .... add the 'non big 6' suppliers together and they're competing with BG for top spot ....

    ... The cosy relationship in the energy supply market looks to be experiencing severe competitive challenge (at last !) and the combination of complacency and an ingrained inability to react quickly is crippling margins ...

    How quickly things change once momentum is achieved, let's just hope that they take note of customer demands before it's too late! ... £billions on smart-meters? ... what a waste of time & money when distributed & embedded generation has effectively broken the managed & centralised generation model that the smart-meter project justification is based on.

    HTH
    Z
    "We are what we repeatedly do, excellence then is not an act, but a habit. " ...... Aristotle
    • Hengus
    • By Hengus 16th Mar 18, 8:41 AM
    • 5,931 Posts
    • 3,651 Thanks
    Hengus
    Is our energy infrastructure under attack - of course it is and it has been for some time.

    https://www.nytimes.com/2018/03/15/us/politics/russia-cyberattacks.html

    The Trump administration accused Russia on Thursday of engineering a series of cyberattacks that targeted American and European nuclear power plants and water and electric systems, and could have sabotaged or shut power plants off at will.

    United States officials and private security firms saw the attacks as a signal by Moscow that it could disrupt the West’s critical facilities in the event of a conflict.

    https://www.theguardian.com/technology/2018/jan/22/cyber-attack-on-uk-matter-of-when-not-if-says-security-chief-ciaran-martin

    The head of the UK’s National Cyber Security Centre has warned that a major cyber-attack on the UK is a matter of “when, not if”, raising the prospect of devastating disruption to British elections and critical infrastructure.

    In remarks underlining newly released figures showing the number of cyber-attacks on the UK in the last 15 months, Ciaran Martin said the UK had been fortunate to avoid a so-called category one (C1) attack, broadly defined as an attack that might cripple infrastructure such as energy supplies and the financial services sector.

    The US, France and other parts of Europe have already faced such attacks.

    Quote The supreme art of war is to subdue the enemy without fighting. Unquote Sun Tzu
    • House Martin
    • By House Martin 16th Mar 18, 9:37 AM
    • 1,386 Posts
    • 1,166 Thanks
    House Martin
    Hmm. And yet Centrica has lost 60% of its value over the last five years.

    Following a profit of £1.6 billion in 2013, they have made an average loss of £200 million a year for the last four years..

    And BG lost over 800,000 customers in the second half of last year.

    Not a great example of a successful business in my view.
    Originally posted by Nick_C
    We are discussing British Gas here not Centrica !.Get it right please
    https://www.aol.co.uk/news/2017/02/23/british-gas-operating-profits-rise-by-2-to-a-906m/
    Big profits for BG last year of £906 million 2016 to 2017, that is up from a profit of £891 million 2015 to 2016 well up on the previous years averages of £584 million.
    BG have never made an operating loss, but don`t let that get in the way of you implying that they have.
    BG are easily the largest profit makers of all suppliers in the UK and so they should be, they are the best run even if they are the only supplier to run a proper Revenue Protection Unit which costs millions to operate.I was told by the Northern head of BG RPU years ago that they have a budget of £40 million a year
    The foreigners, Eon, EDF and Scot Power and the little guys do not have to spend millions on RPU .They just allow their dodgy customers to nick it wholesale and pass on the losses for the rest of us to absorb. Well done BG for standing up to the UK s energy thieves.
    All stolen electricity is nt passed onto the supplier to absorb, it is taken up by the local DNO and passed on in higher wholesale electric prices. This is why suppliers do not do much to stop the theft. Its expensive to run a RPU so why waste money on it when all the micro suppliers in particular do not lose a penny.
    SSE, another British outfit also run a fairly effective RPU.
    A senior BG RPU man once joked with me by saying " anyone stealing gas and electricity the last supplier they should use is BG "
    All of the big 6 are losing to the here today gone tomorrow cheapjacks " in equal measures.
    Looking on Uswitch just now it looks like BG will quickly regain the 800,000 customers loss.
    Their "All Online March 2019 " takes them to quite near to the top of the list taking into account of the £30 cashbacks.
    Who would customers with sense choose ?, Outfox the Market, Tonik, Breeze , etc , or good old reliable BG. Tariff tarts and skinflints are ruled by their wallets not their heads.
    Hope you got your money back from GB Energy Hengus when they went bust ?.
    Constantly chasing the rock bottom cheapest has its risks.
    Last edited by House Martin; 17-03-2018 at 10:13 AM.
    • pineapple
    • By pineapple 16th Mar 18, 11:47 AM
    • 6,216 Posts
    • 29,762 Thanks
    pineapple
    BG are easily the largest profit makers of all suppliers in the UK and so they should be, they are the best run
    Originally posted by House Martin
    I thought BG regularly came near the bottom in customer satisfaction surveys? When I ran a sheltered housing scheme there were so many problems with tenants on BG that I vowed never to use it.
    • zeupater
    • By zeupater 16th Mar 18, 1:02 PM
    • 4,176 Posts
    • 5,394 Thanks
    zeupater
    We are discussing British Gas here not Centrica !.Get it right please
    https://www.aol.co.uk/news/2017/02/23/british-gas-operating-profits-rise-by-2-to-a-906m/
    Big profits for BG last year of £906 million 2017, that is up from a profit of £891 million 2016 well up on the previous years averages of £584 million.
    BG have never made an operating loss, but don`t let that get in the way of you implying that they have.
    BG are easily the largest profit makers of all suppliers in the UK and so they should be, they are the best run even if they are the only supplier to run a proper Revenue Protection Unit which costs millions to operate.I was told by the Northern head of BG RPU years ago that they have a budget of £40 million a year
    The foreigners, Eon, EDF and Scot Power and the little guys do not have to spend millions on RPU .They just allow their dodgy customers to nick it wholesale and pass on the losses for the rest of us to absorb. Well done BG for standing up to the UK s energy thieves.
    SSE, another British outfit also run a fairly effective RPU.
    A senior BG RPU man once joked with me by saying " anyone stealing gas and electricity the last supplier they should use is BG "
    All of the big 6 are losing to the here today gone tomorrow cheapjacks " in equal measures.
    Looking on Uswitch just now it looks like BG will quickly regain the 800,000 customers loss.
    Their "All Online March 2019 " takes them to quite near to the top of the list taking into account of the £30 cashbacks.
    Who would customers with sense choose ?, Outfox the Market, Tonik, Breeze , etc , or good old reliable BG. Tariff tarts and skinflints are ruled by their wallets not their heads.
    Hope you got your money back from GB Energy Hengus when they went bust.
    Constantly chasing the rock bottom cheapest has its risks.
    Originally posted by House Martin
    Hi

    Odd really ... you're effectively claiming that 2016 was last year - those are the results for 2016, not the 2017 ones published 22/02/2018 .... https://www.centrica.com/news/2017-preliminary-results-announcement

    Anyway, that's not really the point, BG have lost 14% of customer accounts on Standard variable tariff (SVT), 8% on Prepayment tariffs & 1% on Fixed term offerings ... that is a huge loss of business ... the annual net effect on gross revenue for energy supply is -8%, yet energy supply profit increased by 3% .... obviously the average 12.5% increase in September had a short term effect of bolstering the figures in the accounts, but at what cost to the long term ?

    I find it interesting that the fixed term account churn is so low, the question now is whether this is a result of tariff strategy or simply a group of 'locked in' custom which is awaiting contracts to expire ...

    Regarding smaller suppliers, you seem to be at odds with Ofgem & HM Government ... unlike the 'big 6' attempting to stem competition at every possible turn, they seem to believe in the consumer getting good deals .... after-all, the same electricity & gas is metered & consumed whoever the customer chooses as a supplier ....

    HTH
    Z
    "We are what we repeatedly do, excellence then is not an act, but a habit. " ...... Aristotle
    • badmemory
    • By badmemory 16th Mar 18, 2:23 PM
    • 1,714 Posts
    • 2,316 Thanks
    badmemory
    I do wonder how many people having a smart meter fitted & then realising that they are virtually impossible to read themselves will land up feeling stuck with that original supplier. Or indeed is that the aim of the supplier when fitting a very difficult to read meter.
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