Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • nxdmsandkaskdjaqd
    • By nxdmsandkaskdjaqd 11th Oct 17, 11:50 AM
    • 510Posts
    • 51Thanks
    nxdmsandkaskdjaqd
    Smart Meter - Secure Liberty 100
    • #1
    • 11th Oct 17, 11:50 AM
    Smart Meter - Secure Liberty 100 11th Oct 17 at 11:50 AM
    I had to have my electric Smart Meter changed this week from a British Gas installed Landis Gyr, due to being faulty.

    Does any one have a Secure Liberty 100 Smart Meter where the IHD (In House Display) still works after changing energy provider which does not support smart meters yet?

    I.e changing from Britsh Gas to suppliers such as Oneselect.
Page 1
    • Raxiel
    • By Raxiel 12th Oct 17, 10:30 AM
    • 684 Posts
    • 378 Thanks
    Raxiel
    • #2
    • 12th Oct 17, 10:30 AM
    • #2
    • 12th Oct 17, 10:30 AM
    I have the Secure Liberty 100 electricity meter, mine was installed by E.ON almost a year ago. The IHD continues to display consumption information after I left E.ON earlier this year.

    I can't comment on British Gas though.
    • Anthorn
    • By Anthorn 12th Oct 17, 12:24 PM
    • 3,662 Posts
    • 946 Thanks
    Anthorn
    • #3
    • 12th Oct 17, 12:24 PM
    • #3
    • 12th Oct 17, 12:24 PM
    In my case, Secure Liberty 100 installed by OVO with Secure IHD. Upon a switch to Scottish Power the meter reverted to manual and the IHD stopped working and doesn't display any information at all.

    Incidentally, to get a meter reading with this meter I press number 9 and the meter reading is then the second screen.
    • Raxiel
    • By Raxiel 12th Oct 17, 2:27 PM
    • 684 Posts
    • 378 Thanks
    Raxiel
    • #4
    • 12th Oct 17, 2:27 PM
    • #4
    • 12th Oct 17, 2:27 PM
    In my case, Secure Liberty 100 installed by OVO with Secure IHD. Upon a switch to Scottish Power the meter reverted to manual and the IHD stopped working and doesn't display any information at all.

    Incidentally, to get a meter reading with this meter I press number 9 and the meter reading is then the second screen.
    Originally posted by Anthorn
    Interesting, My own IHD is E.ON branded, with no mention of 'Secure' on it.
    I wonder if the difference is down to the make of IHD or the way the meter itself is configured?

    The meter should be able to display kWh usage from previous months via button 4 (See this guide, page 25 https://utilita.co.uk/downloads/SMET-User-Guide-DUAL-FUEL.pdf)

    It also has costs for previous days weeks and months on buttons 1-3 but they won't be much use with the tariff zeroed. I wonder if the live/day/week/month/year kWh info I see is actually stored in the IHD itself.


    Also, it's button 6 to do a reading if you have Economy 7, 9 just shows the combined total for meters configured that way.
    • Oscargrouch
    • By Oscargrouch 31st May 18, 9:25 PM
    • 2,987 Posts
    • 14,383 Thanks
    Oscargrouch
    • #5
    • 31st May 18, 9:25 PM
    • #5
    • 31st May 18, 9:25 PM
    I don't think the 'Smart Meter' is as smart as they are supposed to be; I ain't changing until I have to. It doesn't take me much time to read my meter 12 times a year...
    2.5 kWp PV system, SSW facing, 45 Deg Roof. ABB Inverter, Monitor: 'Wattson'.
    Reg. for FIT Nov 2011. Northants. "It's not what you generate; it's how you use it that matters".

    Definition of 'O's = kWh/kWp (kWh = your daily & accurate Generation figure) (kWp = the rated output of your PV Panels).
    • PennineAcute
    • By PennineAcute 1st Jun 18, 12:46 AM
    • 136 Posts
    • 58 Thanks
    PennineAcute
    • #6
    • 1st Jun 18, 12:46 AM
    • #6
    • 1st Jun 18, 12:46 AM
    When I was with OVO, I had a liberty SM. When I left them for Scottish Power, the IHD continued to work with no issues,
  • E.ON Company Representative: Malc
    • #7
    • 1st Jun 18, 12:42 PM
    E.ON In Home Displays
    • #7
    • 1st Jun 18, 12:42 PM
    I have the Secure Liberty 100 electricity meter, mine was installed by E.ON almost a year ago. The IHD continues to display consumption information after I left E.ON earlier this year.

    I can't comment on British Gas though.
    Originally posted by Raxiel
    Interesting, My own IHD is E.ON branded, with no mention of 'Secure' on it.
    I wonder if the difference is down to the make of IHD or the way the meter itself is configured?

    The meter should be able to display kWh usage from previous months via button 4 (See this guide, page 25 https://utilita.co.uk/downloads/SMET-User-Guide-DUAL-FUEL.pdf)

    It also has costs for previous days weeks and months on buttons 1-3 but they won't be much use with the tariff zeroed. I wonder if the live/day/week/month/year kWh info I see is actually stored in the IHD itself.


    Also, it's button 6 to do a reading if you have Economy 7, 9 just shows the combined total for meters configured that way.
    Originally posted by Raxiel
    Hello Raxiel and hope you're keeping well.

    Since we began installing smart meters, we've used several different types of In Home Display. As we installed yours about a year ago, I suspect you've the one we're currently using which is the Chameleon 3. There's some information about these on our website including a You Tube video where one of our smart meter technicians talks about the display and describes the various functions.

    Hope this is of interest Raxiel and have a good weekend.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

147Posts Today

1,631Users online

Martin's Twitter
  • We all knew we'd win in the end. Never in doubt! ....walks away whistling

  • Yeeesss. Phew. Wow. Uh. Oy yoy yoy

  • It's interesting that 80% of the crowd are young women... According to the close ups we keep seeing anyway.

  • Follow Martin