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    • mro
    • By mro 11th Oct 17, 12:16 AM
    • 681Posts
    • 647Thanks
    mro
    New HSBC debit card
    • #1
    • 11th Oct 17, 12:16 AM
    New HSBC debit card 11th Oct 17 at 12:16 AM
    I received a new HSBC debit card out of the blue unrequested.


    My current card expires in 2019, has sort code & account number on front.

    I noticed new card has same sort code, but different number to the right, which I think could be a new account number.


    Will my account number change when I switch to new card ?

    Are they changing my account number ?
Page 1
    • bigadaj
    • By bigadaj 11th Oct 17, 8:31 AM
    • 10,816 Posts
    • 7,139 Thanks
    bigadaj
    • #2
    • 11th Oct 17, 8:31 AM
    • #2
    • 11th Oct 17, 8:31 AM
    I received a new HSBC debit card out of the blue unrequested.


    My current card expires in 2019, has sort code & account number on front.

    I noticed new card has same sort code, but different number to the right, which I think could be a new account number.


    Will my account number change when I switch to new card ?

    Are they changing my account number ?
    Originally posted by mro
    Probably best to ring them.
    • JuicyJesus
    • By JuicyJesus 11th Oct 17, 8:33 AM
    • 3,079 Posts
    • 3,225 Thanks
    JuicyJesus
    • #3
    • 11th Oct 17, 8:33 AM
    • #3
    • 11th Oct 17, 8:33 AM
    The 8 digit number is the account number.

    As bigadaj says - call them.
    urs sinserly,
    ~~joosy jeezus~~
    • xylophone
    • By xylophone 11th Oct 17, 10:03 AM
    • 25,593 Posts
    • 15,118 Thanks
    xylophone
    • #4
    • 11th Oct 17, 10:03 AM
    • #4
    • 11th Oct 17, 10:03 AM
    https://www.hsbc.co.uk/1/PA_esf-ca-app-content/content/pws/content/personal/pdfs/Key-Change-Sort-Code-Brochure-FINAL.pdf

    Anything to do with above?
    • mro
    • By mro 11th Oct 17, 2:35 PM
    • 681 Posts
    • 647 Thanks
    mro
    • #5
    • 11th Oct 17, 2:35 PM
    • #5
    • 11th Oct 17, 2:35 PM
    That brochure might explain it, but I have had nothing from HSBC about creating ring-fenced bank (as I have with another bank) and the Sort Code on my new card has not changed.

    This leaflet says that your Sort Code may change so the Account Number will change.


    Sort code on my new & old cards are same.
    • wunferall
    • By wunferall 11th Oct 17, 4:33 PM
    • 413 Posts
    • 1,339 Thanks
    wunferall
    • #6
    • 11th Oct 17, 4:33 PM
    • #6
    • 11th Oct 17, 4:33 PM
    HSBC are pretty useless at disseminating information and it wouldn't surprise me at all if you got a letter of explanation in another week or so.
    They upgraded my account to "Advance" and supplied new cards etc. before telling me they would.
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