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    • Mr Scallywag
    • By Mr Scallywag 10th Oct 17, 8:10 PM
    • 1Posts
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    Mr Scallywag
    Plusnet roaming not working
    • #1
    • 10th Oct 17, 8:10 PM
    Plusnet roaming not working 10th Oct 17 at 8:10 PM
    Recently went to Italy, my PlusNet sim in a Samsung S4 would not work on roaming. I contacted Plus net on internet and tried all their suggestions (re-booting phone, manually selecting networks as well as automatically). Nothing solved the problem all I got was a message "not registered on network". PlusNet said it was not their fault it must be a local network problem. I had tried about 4 different networks with good signal strength, all were the same. My wife has an iPhone 5s with a Vodafone sim, that worked straight away no problem. I looked on PlusNet's website user forum (EE network), there are a lot of other users with the same fault. It seems that it is PlusNet who has the problem with foreign networks. Anyone else had this problem and able to get it resolved ?
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    • pmduk
    • By pmduk 12th Oct 17, 8:58 AM
    • 8,522 Posts
    • 6,295 Thanks
    • #2
    • 12th Oct 17, 8:58 AM
    • #2
    • 12th Oct 17, 8:58 AM
    You did set up roaming with Plusnet whilst in the UK? If so, I suggest you ask Plusnet to escalate the issue. You may find that by the time you call them again they may have been made aware of an issue at who provide roaming services or them
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