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    • tyllwyd
    • By tyllwyd 8th Oct 17, 2:57 PM
    • 5,383Posts
    • 4,369Thanks
    EA games account
    • #1
    • 8th Oct 17, 2:57 PM
    EA games account 8th Oct 17 at 2:57 PM
    Do EA games ask you to verify your email address when you open a new account?

    I received a 'welcome to EA games' email yesterday sent to an email account I don't often use. The problem is that I didn't open an EA games account yesterday.

    The only sensible explanation is that someone else has opened an account and set it up on my email address. I tried to phone EA support to ask what to do but I'm not sure I was able to explain the problem properly.

    I could change the password and look at the details to see if there is some way it is linked to me - maybe it's linked to something I've done a long time ago and forgotten - but obviously if I do that I'm potentially compromising the other person's privacy and locking them out of the account.

    The only other thing I can do is to request EA to delete the account. EA help told me that there were no games on that account. If I delete it will it cause problems for the other person?

    I'm not sure what to do for the best.
Page 1
    • DCFC79
    • By DCFC79 15th Oct 17, 2:20 PM
    • 32,116 Posts
    • 20,203 Thanks
    • #2
    • 15th Oct 17, 2:20 PM
    • #2
    • 15th Oct 17, 2:20 PM
    Why you bothered about the other person if said person exists.

    Have you tried logging in ?

    As you have access to the account change the password.
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