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    • Cazmurdoch
    • By Cazmurdoch 7th Oct 17, 12:12 AM
    • 1Posts
    • 0Thanks
    Wrong account on my credit file.
    • #1
    • 7th Oct 17, 12:12 AM
    Wrong account on my credit file. 7th Oct 17 at 12:12 AM
    I checked my clearscore credit report today to find it says I opened a new current account which I haven't. On further inspection I find that it has my nieces current account on my file which I have nothing to do with. Why would this happen? How do I fix it?
Page 1
    • Dobbibill
    • By Dobbibill 7th Oct 17, 5:26 AM
    • 3,143 Posts
    • 4,053 Thanks
    • #2
    • 7th Oct 17, 5:26 AM
    • #2
    • 7th Oct 17, 5:26 AM
    Raise a dispute with Clearscore.

    They will contact Equifax.

    You will get an email from Equifax to log in for a response to the dispute.
    They provide you with temporary log in details for Equifax direct.
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    • DCFC79
    • By DCFC79 7th Oct 17, 8:21 AM
    • 31,912 Posts
    • 20,097 Thanks
    • #3
    • 7th Oct 17, 8:21 AM
    • #3
    • 7th Oct 17, 8:21 AM
    Check your report with Experian and Noddle too.
    • tenchy
    • By tenchy 7th Oct 17, 3:01 PM
    • 360 Posts
    • 113 Thanks
    • #4
    • 7th Oct 17, 3:01 PM
    • #4
    • 7th Oct 17, 3:01 PM
    There seems to be a steady stream of this sort of thing, but for me the question is "how can it possibly happen"? Data submitted to the CRAs is keyed on name address and all importantly, Date of Birth. How then, can these erroneous postings be made? I can only assume the validation carried out by the CRA companies is left wanting. It's no good complaining to THEM; they'll carry on regardless. They need to be reported to a regulator.
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