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    • brewerdave
    • By brewerdave 7th Oct 17, 10:18 AM
    • 4,882 Posts
    • 2,023 Thanks
    • #2
    • 7th Oct 17, 10:18 AM
    • #2
    • 7th Oct 17, 10:18 AM
    With the lack of support from BT Openreach, some customers are lucky to even get their problem investigated in a month let alone resolved
    • craigr98
    • By craigr98 7th Oct 17, 11:27 AM
    • 182 Posts
    • 33 Thanks
    • #3
    • 7th Oct 17, 11:27 AM
    • #3
    • 7th Oct 17, 11:27 AM
    My personal opinion will be it'll be hard to prove that you aren't getting the speeds promised and certainly Vodafone insist you use an Ethernet cable to get the best guaranteed speeds. In reality this doesn't work.
    • tastyhog
    • By tastyhog 8th Oct 17, 6:33 PM
    • 430 Posts
    • 722 Thanks
    • #4
    • 8th Oct 17, 6:33 PM
    • #4
    • 8th Oct 17, 6:33 PM
    don't all the major providers already do this?

    I mean guaranteed speeds were given on all the sign up checks I done very recently.

    and all the contracts give the option to leave penalty free if these guaranteed speeds aren't met.
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