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    • PhilipPavitt
    • By PhilipPavitt 5th Oct 17, 12:00 PM
    • 1Posts
    • 0Thanks
    24/7 Boiler cover
    • #1
    • 5th Oct 17, 12:00 PM
    24/7 Boiler cover 5th Oct 17 at 12:00 PM
    I would like to add my experience with this appalling company. A catalogue of errors having to chase for the annual service which at present has not been carried out from a contract that ended in August - 3 visits cancelled at last minute with various excuses. I had cancelled the new contract which started in September with the direct debit, this was taken from my account and mis-information given to me regarding why!! Today another cancellation the reason being that I had cancelled the contract. Cannot believe how this company gets away with operating in this way.
    I wait with not much hope that the rescheduled service happens. The customer service manager is not contactable the system relies on them ringing within a 48 hour time frame. If this ludicrous situation continues then legal action for breach of contract is on the horizon!!
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    • Browntoa
    • By Browntoa 5th Oct 17, 1:00 PM
    • 33,189 Posts
    • 39,106 Thanks
    • #2
    • 5th Oct 17, 1:00 PM
    • #2
    • 5th Oct 17, 1:00 PM
    long running thread here
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to Any views are mine and not the official line of MoneySavingExpert.
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