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  • FIRST POST
    • sevenhills
    • By sevenhills 5th Oct 17, 11:02 AM
    • 1,248Posts
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    sevenhills
    Prudential compensation
    • #1
    • 5th Oct 17, 11:02 AM
    Prudential compensation 5th Oct 17 at 11:02 AM
    I have just received a letter from the Pru in relation to my draw down pension.
    They are giving me a 85 interest and 100 ex-gratia payment for delays. I have not filed a complaint, but I may have mentioned delays in a feedback form.
    I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
    The draw down amount was around 35k

Page 1
    • dunstonh
    • By dunstonh 5th Oct 17, 11:31 AM
    • 92,967 Posts
    • 60,347 Thanks
    dunstonh
    • #2
    • 5th Oct 17, 11:31 AM
    • #2
    • 5th Oct 17, 11:31 AM
    I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
    There are no usual tactics.

    Pru's service standards have been abysmal recently. Everything with them is taking much longer.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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