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  • FIRST POST
    • stickitupyourjumper
    • By stickitupyourjumper 19th Sep 17, 7:53 PM
    • 31Posts
    • 18Thanks
    stickitupyourjumper
    National Parking Enforcement ( NPE ) 60(100) for 4 minutes! The battle begins
    • #1
    • 19th Sep 17, 7:53 PM
    National Parking Enforcement ( NPE ) 60(100) for 4 minutes! The battle begins 19th Sep 17 at 7:53 PM
    Its a story as old as time. Let's say I was driving along, minding my own business in an unfamiliar part of town, feeling rough as hell. I had a stomach bug and was really ill, but had struggled to work. Suddenly I felt the overwhelming urge to vomit but luckily, I had just passed a supermarket 'extra' with three deserted parking spaces. I quickly whipped my car in and genuinely did not see any parking restriction signs. I dashed to the supermarket toilets and heaved my guts up. I staggered back to my car (still surrounded by empty spaces) and drove home for some chicken soup and bed.

    5 days later, I received a PCN from NPE in the post. They want 60(100)! On a document that has the quality I can only describe as being 'knocked up' on Windows 95 by a Nigerian scammer, it clearly displays two pictures, one of my licence plate and one of my car in three abandoned spaces. Clearly printed, it states that I was parked for 4 minutes. I mean 4 minutes! And they want 60. Apparently the location was a 'XXXX House (side road), XXXX Permit Holder Area'...private property I think.

    I am new to all of this...and I have done some reading on this forum...I am no slouch. My (rightful and honest) refusal to engage with TV licencing over the last year has prepared me well for this fight. Basically, I do not want to pay this ridiculous charge. I have read the promising information suggesting that NPE don't really take people to court (or at least they haven't for the last couple of years) and I want to at least make my appeal (as they will suspend all increases in the fee until this is dealt with). I am sure that they will refuse the appeal though.

    I am a newbie and I do suffer from anxiety, but I really hope that you guys could offer me some words of advice and encouragement when I need it. The PCN was only sent yesterday, so I have time on my side. So first question, the letter says that they are IPC accredited, so tomorrow I will submit the following from an alias email (is this correct?):



    Dear National Parking Enforcement Ltd.

    Re PCN number: XXXX

    I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

    1. Who is the party that contracted with your company and are they the landowner?
    2. Is your charge based on damages for breach of contract? Answer yes or no.
    3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
    4. Please provide all photographs taken of this vehicle.
    5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

    Do not send debt collector letters and do not add any costs, which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, as seems likely based on my research) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than 250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

    I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,

    My name and address (with registered keeper only written next to it)




    Whats happens then? What can I expect and what is my next move?

    Thank you for your sterling work guys! The advice you provide is just brilliant. I will promise to keep everyone updated as it progresses.
    Last edited by stickitupyourjumper; 19-09-2017 at 8:05 PM.
Page 4
    • stickitupyourjumper
    • By stickitupyourjumper 26th Jan 19, 9:08 PM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    I have no idea, but you'll know tomorrow morning when you make the call. Let us know.
    Originally posted by Umkomaas
    Did call council yesterday. Said I wanted to know who owned the carpark. They asked for the address, checked and said it wasn't the council. I said 'I know' and asked if they could tell me who the owner was. They said that they wouldn't know that. I asked if they would have the name or organisation paying the non domestic rate. The guy fumbled a bit and said that I could ask the people from that department and said he would put me through. On hold for a few seconds. Guy said that that he tried to put me through, but it was not connecting and he thought that they were engaged. Said that he could give me the numbers, which I agreed to. Told me to call them, but said that he would have thought that they wouldn't be able to give that information due to confidentiality. Tried the numbers a number of times throughout the day. Beeping each time...so engaged or duff numbers.
    • KeithP
    • By KeithP 26th Jan 19, 9:37 PM
    • 14,738 Posts
    • 16,934 Thanks
    KeithP
    My City Council has a spreadsheet showing all the properties paying NDRs in their area and who pays them.

    That spreadsheet is freely available for anyone to view on the council's website.
    .
    • stickitupyourjumper
    • By stickitupyourjumper 27th Jan 19, 2:11 PM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    My City Council has a spreadsheet showing all the properties paying NDRs in their area and who pays them.

    That spreadsheet is freely available for anyone to view on the council's website.
    Originally posted by KeithP
    From what I can see the council in question also had this set up, with a dedicated page, however on checking said page, it has been updated with the following in bold:

    'Reports have been temporarily removed for review due to General Data Protection Regulations and will be replaced as soon as possible.'

    No idea how long it has been like this...or if they plan to post the data back on there anytime soon. There is an email address. I suppose I could try emailing them.
    • KeithP
    • By KeithP 27th Jan 19, 2:47 PM
    • 14,738 Posts
    • 16,934 Thanks
    KeithP
    Oh, that's disappointing.

    My one is headed January 2019 - bang up to date.
    .
    • stickitupyourjumper
    • By stickitupyourjumper 1st Feb 19, 11:37 PM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    VICTORY!

    Thank you for all of your helps guys.

    [IMG]file:///D:/Documents/Untitled.png[/IMG]

    Dammit...would show the trophy but don't know how to post images.
    • Coupon-mad
    • By Coupon-mad 1st Feb 19, 11:43 PM
    • 72,085 Posts
    • 84,432 Thanks
    Coupon-mad
    You can't post a working link as you are still new in terms of post count, but if you host the image in Dropbox and get a share link, then you can change http to hxxp and add a break or two in the URL, and we can then convert it.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • stickitupyourjumper
    • By stickitupyourjumper 2nd Feb 19, 12:01 AM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    https://ibb.co/9V6s89f

    Best I can do guys.
    • Coupon-mad
    • By Coupon-mad 2nd Feb 19, 12:10 AM
    • 72,085 Posts
    • 84,432 Thanks
    Coupon-mad
    Good news!

    BUT they have basically said:

    ''you asked for data and we realised we had no case, so we want to sweep it all under the carpet and so we are going to tell you we've deleted all your data and we don't want you to see it, even though you submitted a SAR''.

    No, they can't do that. It is illegal for a start, and denies you your RIGHT to data disclosure.

    Reply and point out that wiping all data when a consumer submits a SAR is illegal under the GDPR and they must either supply you with all the data, including that which they allege was 'deleted' (it must be retrieved for the SAR) or alternatively they must report themselves to the Information Commissioner for this DPA breach, or you will.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • stickitupyourjumper
    • By stickitupyourjumper 2nd Feb 19, 6:58 AM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    Hmmmm. There's no way that they restart the case against me right? Now that they have said that it is dropped and I have proof of this.

    Do I write anything to Gladstones?
    • Umkomaas
    • By Umkomaas 2nd Feb 19, 8:35 AM
    • 23,393 Posts
    • 37,263 Thanks
    Umkomaas
    There's no way that they restart the case against me right? Now that they have said that it is dropped and I have proof of this.
    They've basically said they've dropped the case, they'd be mental to attempt to reopen it. You would shred them in court.

    Do I write anything to Gladstones?
    In what context?
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day;
    show him how to catch fish, and you feed him for a lifetime.
    • stickitupyourjumper
    • By stickitupyourjumper 28th Feb 19, 7:54 PM
    • 31 Posts
    • 18 Thanks
    stickitupyourjumper
    Kind of ghosted everyone, sorry guys.

    Needless to say that I didn't chase up the GDPR request. I can see how I would be entitled to it and how they have erred, but my first priority was always to get the claim dropped and bat them off. I have no deep desire of motivation to go further than that, although it may have been different if I had had the inconvinience of going to court.

    I did just want to say a massive thank you to everyone that posted and offered advice though. I probably would have just paid the charge without all your help and this resource, so thank you. I hope that the thread can serve as a resource to others who have been targetted by NPE or other firms.

    It is difficult to generalise, because this has only happened to me once, but the one thing that I have learnt is that NPE (and possibly others) literally rely pressure and 'bullying', in the hope that the target will 'fold'. The debt letters, the Gladstones letters, the progression to a claim...in hindsight it all seems like 'upping the stakes' with nothing to really back it up. In my case, as soon as I fired back and pushed sufficiently, NPE's 'front' crumbled and they gave it. Sad to think that a little old lady or someone vulnerable might not be so persistant in the face of such pressure. I nearly wasn't.

    If it were to happen again, I would definitely take my time before responding. Read the IPC's (governing body of which NPE claims to be a member) rules and regulations. I may have been able to stop the whole thing immediately by referencing their 'grace period' stipulation in my appeal. Either way, I won eventually!

    Thanks again all!
    • CarrieCarrie
    • By CarrieCarrie 17th Apr 19, 8:21 PM
    • 1 Posts
    • 0 Thanks
    CarrieCarrie
    Appeal Template
    Hi, I have just joined and cannot navigate my way around the forum at all, I cannot find stickies or Newbies section to find the template to appeal a PCN I received from National Parking Enforcement Ltd. Tha k you so much in advance for your help. I am probably doing this all wrong but I really do not have a clue 🤦🏻!♀️ I even searched in the search bar template and also stickies and newbies but still nothing 🤷🏻!♀️
    • Coupon-mad
    • By Coupon-mad 17th Apr 19, 8:24 PM
    • 72,085 Posts
    • 84,432 Thanks
    Coupon-mad
    Come off your phone.

    Please see my signature once not on a phone. I tell everyone where to click.

    If you missed post #68 from me above and my signature under EVERY post I make then I know you are on a phone.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Coupon-mad
    • By Coupon-mad 17th May 19, 5:44 PM
    • 72,085 Posts
    • 84,432 Thanks
    Coupon-mad
    New here so wasn't sure where to post so I hope this goes to the right place!
    Welcome!

    But no, this is the wrong place to get replies.

    You will need to copy & paste it into a new thread and then delete this one, as this thread is someone else's old case.

    As NPE are in the IPC there is no point trying to 'get the appeal right' because it;s not designed to work...the PCN doesn't get cancelled.

    That is an old appeal template, too, which is why not to read old threads. You need to read the NEWBIES thread before posting your new thread, please. See my signature - one click gets you to page one of the forum (today's posts) with the NEWBIES thread near the top.

    No link provided to a sticky thread, just look at my signature & do the 2 clicks.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
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