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Results: Whad you do when tesco try to round up bills

Yes

9.52% • 2 votes

No

71.43% • 15 votes

Walk away from th store without purchasing

19.05% • 4 votes

You may not vote on this poll

21 votes in total.

  • FIRST POST
    • MSE Callum
    • By MSE Callum 8th Sep 17, 1:41 PM
    • 266Posts
    • 109Thanks
    MSE Callum
    0 WOW
    MSE News: Shopping at Tesco this month? Your bill may be rounded up for charity
    • #1
    • 8th Sep 17, 1:41 PM
    0 WOW
    MSE News: Shopping at Tesco this month? Your bill may be rounded up for charity 8th Sep 17 at 1:41 PM
    If you shop at Tesco over the next month, you may be asked if you want to round up your bill to the nearest 10p to raise money for Diabetes UK and the British Heart Foundation...
    Read the full story:
    'Shopping at Tesco this month? Your bill may be rounded up for charity'

    Click reply below to discuss. If you havenít already, join the forum to reply.
    Last edited by MSE Luke; 18-09-2017 at 4:36 PM.
    Read the latest MSE News
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Page 4
    • Pollycat
    • By Pollycat 15th Sep 17, 8:59 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    Not necessarily. At least one customer card scheme allows you to pick the charity you want to give to from a long list of charities.

    You do have to register an interest into donating to the charity of your choices before you go in to shop though.

    So it would be only, do want to round up. Even this could be done away with if you oped in into this on your card before you shop.
    Originally posted by robin58
    Well, the self service tills in our local Tesco Metro were backed up when I went in.
    I usually pop in at the same time several times a week to check if they've got any bargains and the queues were twice as long as normal.

    The 'do you want to round up?' screen pops up and people have to read it and opt in or out before moving on to the 'pay' screen..
    I was aware of this and can read & digest information pretty quickly but it did put extra seconds on the time I spent at the till.
    Multiply that by a large volume of customers and you get queues.
    • Paul_Herring
    • By Paul_Herring 21st Sep 17, 10:17 AM
    • 6,304 Posts
    • 3,014 Thanks
    Paul_Herring
    In other Tesco rounding-up news, it appears Tesco are prevaricating by taking ages to sort out why, on Sunday, they decided to round up the price of my Times by an additional 20p, despite my having a voucher for the full price of the paper...

    https://twitter.com/xas7wcrg9e/status/909360185612922881

    Can't help being somewhat cynical about the reason for this, given this thread...
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
    • Pollycat
    • By Pollycat 21st Sep 17, 10:42 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    Is that your real address on Twitter?
    • surreysaver
    • By surreysaver 27th Sep 17, 2:17 PM
    • 2,476 Posts
    • 1,381 Thanks
    surreysaver
    I didn't know anything about this rounding-up business until I got home and saw it on my receipt. Some poor sod in Tesco Customer Services will be at the receiving end my my letter-writing skills tomorrow.
    I consider myself to be a male feminist. Is that allowed?
    • Ken68
    • By Ken68 27th Sep 17, 5:21 PM
    • 6,402 Posts
    • 4,090 Thanks
    Ken68
    Not everywhere then...went to Tesco this pm , paid by contactless £22.54, no round up, just a note to say that is was cheaper than Asda,Morrisons and Sainsbury by £3.98.
    And a chance to win £1,000 by visiting Tescoviews.com
    • MikeArcher
    • By MikeArcher 28th Sep 17, 12:47 AM
    • 1 Posts
    • 1 Thanks
    MikeArcher
    I've had this just happen to me and after contacting customer services they told me this is not down to staff error but that a "glitch" in their system is automatically adding the donation without consent. They also refused to refund the money unless I went back to that actual store that the error occurred (which would cost me more in petrol than the cost of the refund), when I told them I was unwilling to visit the store, they still refused to refund the money but told me they was happy for me to cancel the whole Visa transaction through the bank for my shopping instead. I don't quite understand the policy, but I'm more than happy to get my shopping for free instead of the 6p they owe me....
    • Paul_Herring
    • By Paul_Herring 28th Sep 17, 10:13 AM
    • 6,304 Posts
    • 3,014 Thanks
    Paul_Herring
    but told me they was happy for me to cancel the whole Visa transaction through the bank for my shopping instead. I don't quite understand the policy, but I'm more than happy to get my shopping for free instead of the 6p they owe me....
    Originally posted by MikeArcher

    Which will be the bank trying to apply a chargeback. Which Tesco's will argue against because you did in fact receive your shopping..

    Not a lot of joined up thinking happening at Tesco's recently it appears.
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
    • Doc N
    • By Doc N 2nd Oct 17, 6:49 AM
    • 6,713 Posts
    • 19,592 Thanks
    Doc N
    Tesco - sneaky as always.

    Taking the money from its customers, and then making a charitable donation using their money but reflected in its own accounts to get the glory - thus reducing the need for using shareholders' money.
    • Paul_Herring
    • By Paul_Herring 2nd Oct 17, 8:59 AM
    • 6,304 Posts
    • 3,014 Thanks
    Paul_Herring
    but reflected in its own accounts to get the glory - thus reducing the need for using shareholders' money.
    Originally posted by Doc N
    Ahem.

    https://www.ft.com/content/7fe6f710-465d-3bc5-99b2-e95ff6bc068f

    Three former senior Tesco executives overstated and ďmassagedĒ Tescoís expected profits by £250m and then ďbullied and coercedĒ less senior staff to falsify the figures, a criminal trial has heard.
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
    • aardvaak
    • By aardvaak 2nd Oct 17, 10:02 PM
    • 4,439 Posts
    • 1,943 Thanks
    aardvaak
    tesco
    Do you allow tesco to round you bill to the next £1 at the quick tills?
    • robin58
    • By robin58 3rd Oct 17, 1:29 AM
    • 2,497 Posts
    • 2,897 Thanks
    robin58
    No I wouldn't.

    I personally choose who I give donations to, not who Tesco thinks I should.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • Pollycat
    • By Pollycat 3rd Oct 17, 7:31 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    Do you allow tesco to round you bill to the next £1 at the quick tills?
    Originally posted by aardvaak
    Who said anything about rounding to £1?

    The rounding up was to the nearest 10p.

    And it's not a case of allowing Tesco to do this, you choose to do it if you wish..
    • aardvaak
    • By aardvaak 3rd Oct 17, 10:26 PM
    • 4,439 Posts
    • 1,943 Thanks
    aardvaak
    What is sneaky about it is the message that comes up looks very like the message asking have you used any bags.

    Interestingly following complaints at my local store the round up was removed but reappeared a few days later.
    • Hoogle
    • By Hoogle 21st Oct 17, 11:58 PM
    • 194 Posts
    • 173 Thanks
    Hoogle
    I for 1 am fed up with having charity pushed up on me, I have to avoid town center main streets as they often have multiple charities there pressure selling. most the time I go to WH SMiths there is someone at the end of checkout line trying to get you to sign up. And to top it off at least once a week I get teams of people Knocking on my door after 8pm or on Sundays getting me to sign up for some cause.

    I donate a lot of money and time to my chosen charities each year I also volunteer my work on people that cant really afford to hire me at my normal fees. If I believe in the possibility of a startup etc I happily do the work from Graphic/Website Design and then give them a link to make a donation to my supported charity in return, Sad thing is no matter what the person can afford if they are given a choice it will be the minimum amount. It breaks my heart sometimes that I do a weeks worth of work to see they pay £5 to my charity choice. Even had it done where they charged back the paypal payment how rude.

    I am all for charity but I believe it is our choice to donate what we can when we can to whom we can. I am in no way selfish and I help out charities in ways more than money donations. In fact probably 30% of my work is at no monies to me. I am not Tight I promise.
    • bonus2010
    • By bonus2010 4th Dec 17, 6:51 AM
    • 153 Posts
    • 65 Thanks
    bonus2010
    I just hope I never get asked at the till because I absolutely hate charities and consider them all nothing else but scammers! The thing is, I!!!8217;m a live and let live guy that would happily ignore all charities but I!!!8217;m sick of beggars at the checkout till imposing themselves on me wanting my money to pack my bags, now this.. even the checkout assistants are going to beg me for money.. . Shocking!
    • Pollycat
    • By Pollycat 4th Dec 17, 9:23 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    I just hope I never get asked at the till because I absolutely hate charities and consider them all nothing else but scammers! The thing is, Iím a live and let live guy that would happily ignore all charities but Iím sick of beggars at the checkout till imposing themselves on me wanting my money to pack my bags, now this.. even the checkout assistants are going to beg me for money.. . Shocking!
    Originally posted by bonus2010
    As this scheme ran until 5th October, it's unlikely that checkout assistants will 'beg you for money.
    Maybe Tesco will do a similar campaign next year, maybe not.
    It wasn't compulsory.
    And it's really not begging.
    It's a simple question - 'do you want to round up your bill to the nearest 10p?'.

    Do you find it difficult to simply say' No thanks' to anyone who offers a service (bag packing)?
    To me, that's slightly different to someone rattling a charity tin under my nose.
    • Paul_Herring
    • By Paul_Herring 4th Dec 17, 9:28 AM
    • 6,304 Posts
    • 3,014 Thanks
    Paul_Herring
    It wasn't compulsory.
    Originally posted by Pollycat
    Part of the reason for the story in the first place was that it was, in fact, compulsory for some.

    ..we've also heard from some who claim donations have been added without consent Ė including a support worker for disabled adults and a single mum who says "every penny counts".

    [...]

    ...a number of Tesco shoppers have contacted MoneySavingExpert.com and taken to social media to say they were never asked if they wanted to donate and had no idea about the charity scheme until they checked their receipt.
    Conjugating the verb 'to be":
    -o I am humble -o You are attention seeking -o She is Nadine Dorries
    • Pollycat
    • By Pollycat 4th Dec 17, 10:00 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    Part of the reason for the story in the first place was that it was, in fact, compulsory for some.
    Originally posted by Paul_Herring
    You're right.

    I should have said 'Tesco didn't intend it to be compulsory but because of technical glitches and poor staff training some people's bills were rounded up without their consent'.

    I'd guess that the number of shoppers that happened to was smaller than those who were asked and those who weren't asked and didn't have their bills rounded up.

    FTR, I didn't like the scheme.
    • bonus2010
    • By bonus2010 4th Dec 17, 10:11 AM
    • 153 Posts
    • 65 Thanks
    bonus2010
    It's a simple question - 'do you want to round up your bill to the nearest 10p?'.

    Do you find it difficult to simply say' No thanks' to anyone who offers a service (bag packing)?
    Originally posted by Pollycat
    Hey, youíre entitled to your opinion, but mines is;- itís begging when a person touts for my money, for nothing. And Yes, I do find it difficult to say ďNo thanksĒ to beggars wanting to pack my bags with a big charity tin at the place where Iím needing to pack my bags , which I do myself all year round anyway...I find it very irritating especially when the charities involve young children... How supermarkets allow charity workers to impose on their customers at the checkout tills I donít know, but then Iím probably in the minority for complaining about it. Thatís why Iím very much in favour of self service checkouts, and when there isnít an option of self service, I either complain to the manager or avoid...again thatís my opinion
    • Pollycat
    • By Pollycat 4th Dec 17, 10:20 AM
    • 20,372 Posts
    • 54,755 Thanks
    Pollycat
    Hey, youíre entitled to your opinion, but mines is;- itís begging when a person touts for my money, for nothing. And Yes, I do find it difficult to say ďNo thanksĒ to beggars wanting to pack my bags with a big charity tin at the place where Iím needing to pack my bags , which I do myself all year round anyway...I find it very irritating especially when the charities involve young children... How supermarkets allow charity workers to impose on their customers at the checkout tills I donít know, but then Iím probably in the minority for complaining about it. Thatís why Iím very much in favour of self service checkouts, and when there isnít an option of self service, I either complain to the manager or avoid...again thatís my opinion
    Originally posted by bonus2010
    But your example was bag packing. So they are offering a service, not asking for money for nothing.
    Maybe work on your assertiveness.
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