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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 13,233Posts
    • 41,775Thanks
    sarah1972
    0 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    0 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

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    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 65
    • HomingPigeon
    • By HomingPigeon 7th Aug 18, 9:20 AM
    • 101 Posts
    • 35 Thanks
    HomingPigeon
    Regarding the new mobile app, do you have to be connected to the internet for it to work?

    Has anyone used the mobile app, and if so, was it straightforward?

    TIA for any replies.
    • aardvaak
    • By aardvaak 7th Aug 18, 12:57 PM
    • 4,450 Posts
    • 1,944 Thanks
    aardvaak
    Regarding the new mobile app, do you have to be connected to the internet for it to work?

    Has anyone used the mobile app, and if so, was it straightforward?

    TIA for any replies.
    Originally posted by HomingPigeon

    To use the new app I think you need a smart phone mine is only smartish
    • HomingPigeon
    • By HomingPigeon 7th Aug 18, 3:24 PM
    • 101 Posts
    • 35 Thanks
    HomingPigeon
    I think you do need a smart phone, I have a smart phone 4 (it's one of the earlier models) and I've found that it can't do some things that more up-to-date smart phones can do.

    It's also pay as you go and I can only connect to the internet where there's free wifi.

    I don't think I will be able to use it for entering data via the app. Shame because I've managed to download the app onto it.
    • dobbiesloan
    • By dobbiesloan 7th Aug 18, 5:57 PM
    • 1,526 Posts
    • 2,659 Thanks
    dobbiesloan
    Regarding the new mobile app, do you have to be connected to the internet for it to work?

    Has anyone used the mobile app, and if so, was it straightforward?

    TIA for any replies.
    Originally posted by HomingPigeon
    Yes It usages your mobile data.
    GONE ENGLAND
    • HomingPigeon
    • By HomingPigeon 7th Aug 18, 11:38 PM
    • 101 Posts
    • 35 Thanks
    HomingPigeon
    Ah, I thought it would. Thanks for replying.
    • Ms Chocaholic
    • By Ms Chocaholic 9th Aug 18, 11:53 AM
    • 9,464 Posts
    • 57,818 Thanks
    Ms Chocaholic
    I!!!8217;m back on after a gap of about 4 months. I!!!8217;m in testing again so I presume this happens to us all.

    My first pack I got the 4 x large and 12 normal 1st class stamps but no presentation pack. Should this have come with it.

    Thanks for your help
    Thrifty Till 50 Then Spend Till The End

    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
    • NBLondon
    • By NBLondon 10th Aug 18, 10:22 AM
    • 1,984 Posts
    • 10,367 Thanks
    NBLondon
    My first pack I got the 4 x large and 12 normal 1st class stamps but no presentation pack. Should this have come with it.
    Originally posted by Ms Chocaholic
    Nope - it comes with your first live posting pack. It's only one set for all of your training which may be up to 7 or 8 weeks apparently - if you don't go live after 7 - nag them.

    Makes sense I guess - otherwise there could be too many people who just bail out after one week of training and keep all the stamps.
    Womble #7 - Running Total £9.92 $2.49 €5.31 S//0.10 (that's supposed to be 10 Ukrainian kopiyki but the site is refusing to display the symbol) Bds$0.10 A$0.10 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.50 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils)
    • HomingPigeon
    • By HomingPigeon 13th Aug 18, 9:06 AM
    • 101 Posts
    • 35 Thanks
    HomingPigeon
    Please can someone help with an Unaddressed Survey question....I am on week 3 of the survey and one of the items has moved onto the 'Confirm Missing Items' tab.

    When do I actually confirm the item as missing? Do I wait until the end of this week (week 3) to see if it turns up this week? Or do I confirm it as missing today? (There is an 'I didn't receive it' option showing and I am wondering when I should select this).

    Many thanks.
    • elsien
    • By elsien 13th Aug 18, 9:10 AM
    • 16,897 Posts
    • 42,654 Thanks
    elsien
    If it should have come last week I'd give it a bit longer. Do you know what day of the week your postie usually does the leaflets?
    If it should have come in week one and you're now in week 3, I'd confirm its non arrival.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • notbritishgas
    • By notbritishgas 13th Aug 18, 10:11 AM
    • 2,100 Posts
    • 957 Thanks
    notbritishgas
    Please can someone help with an Unaddressed Survey question....I am on week 3 of the survey and one of the items has moved onto the 'Confirm Missing Items' tab.

    When do I actually confirm the item as missing? Do I wait until the end of this week (week 3) to see if it turns up this week? Or do I confirm it as missing today? (There is an 'I didn't receive it' option showing and I am wondering when I should select this).

    Many thanks.
    Originally posted by HomingPigeon
    i received a message reminding me of the start of week 3 with this message in it


    Hello, Week 3 of the Unaddressed Mail survey starts this coming Monday, 13th August. Please note! Any pictured items from Week 1 which you've not recorded as received will now transfer to the Confirm Missing Items tab which you will find at the top of your data entry screen. The items will remain there throughout Week 3 before being removed and by using the tab you will still be able to record the date of delivery or confirm that the item has not been received. The same applies for Week 2 and Week 3 items so please continue to check Confirm Missing Items during Weeks 4 and 5. Thanks again for taking part.

    Unhelpfully it did not say when to confirm item missing.
    As i have also got some missing items I am going to wait until the end of week 3 before confirming.

    In this session I have had items showing which do not look like a typical advertisement, rather just an ordinary picture of the sea or landscape. It is these items that have not been delivered.

    Edit: just reread the message and it looks as if it will be removed after week 3 so confirm non delivery before the end of week 3.
    Last edited by notbritishgas; 13-08-2018 at 10:17 AM.
    • HomingPigeon
    • By HomingPigeon 13th Aug 18, 10:29 AM
    • 101 Posts
    • 35 Thanks
    HomingPigeon
    Thank you both for replies.

    I haven't noticed what day the leaflets usually get delivered, I thought it was just random.

    I think I'll wait to the end of this week and then register any non-delivered, but hopefully they will turn up.

    Thanks again for advice, much appreciated.
    • Chocmonster7
    • By Chocmonster7 13th Aug 18, 10:30 AM
    • 2,295 Posts
    • 2,032 Thanks
    Chocmonster7
    In this session I have had items showing which do not look like a typical advertisement, rather just an ordinary picture of the sea or landscape. It is these items that have not been delivered.
    Originally posted by notbritishgas

    Sounds like you've got the same holiday photo types ones missing as I have! One of mine moved to the other page today so I confirmed it as not having been delivered and it's now been taken off there too.



    Oh and due to being wide awake at 4am (a long story) I managed to grab an invite to another Unaddressed survey next month!
    • notbritishgas
    • By notbritishgas 13th Aug 18, 10:48 AM
    • 2,100 Posts
    • 957 Thanks
    notbritishgas
    Sounds like you've got the same holiday photo types ones missing as I have! One of mine moved to the other page today so I confirmed it as not having been delivered and it's now been taken off there too.



    Oh and due to being wide awake at 4am (a long story) I managed to grab an invite to another Unaddressed survey next month!
    Originally posted by Chocmonster7
    Yes mine moved over today, I will confirm not delivered later on this week.
    I also got lucky at 5.30 am for the next unaddressed.
    • girlchops
    • By girlchops 13th Aug 18, 1:53 PM
    • 160 Posts
    • 1,656 Thanks
    girlchops
    Hi all,
    I received an email around 1.15am about unaddressed survey and as i was awake anyway I logged into the TNS platform but found nothing. I logged in just now to confirm posting of an item and to my shock there was an invite sitting there waiting for me!!
    I thought I'd let you all know just in case any of you thought it wasn't worth bothering to check. I guess so many people are away at the moment so that's why there was still some availability. Whatever the reason I'm very glad because those vouchers come in handy.
    Have a lovely day
    • NBLondon
    • By NBLondon 13th Aug 18, 3:58 PM
    • 1,984 Posts
    • 10,367 Thanks
    NBLondon
    I logged on a bit after 8 and got onto Unaddressed again (saw the e-mail later and it was sent at 0105 as usual). So maybe there's a delay between sending the invites out and updating the website for the matching names. Messy...

    I think I've missed some leaflets too (a woman looking at a ruined castle). But I got the Specsavers one twice instead... I got the same e-mail as notbritishgas and had the same thought. OK, I can confirm it if it arrives this week but when do we declare "definitely didn't get it"?
    Womble #7 - Running Total £9.92 $2.49 €5.31 S//0.10 (that's supposed to be 10 Ukrainian kopiyki but the site is refusing to display the symbol) Bds$0.10 A$0.10 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.50 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils)
    • notbritishgas
    • By notbritishgas 14th Aug 18, 6:06 AM
    • 2,100 Posts
    • 957 Thanks
    notbritishgas
    I logged on a bit after 8 and got onto Unaddressed again (saw the e-mail later and it was sent at 0105 as usual). So maybe there's a delay between sending the invites out and updating the website for the matching names. Messy...

    I think I've missed some leaflets too (a woman looking at a ruined castle). But I got the Specsavers one twice instead... I got the same e-mail as notbritishgas and had the same thought. OK, I can confirm it if it arrives this week but when do we declare "definitely didn't get it"?
    Originally posted by NBLondon
    yes one of my missing ones was the woman looking at the castle.
    • NBLondon
    • By NBLondon 14th Aug 18, 10:31 AM
    • 1,984 Posts
    • 10,367 Thanks
    NBLondon
    .. and today I get a message saying
    Hello, There are one or more items that have moved to your ‘Confirm Missing Items’ tab so you can now let us know when they were received or if, in fact, they were not received. We need you to confirm either way, or if you’re unsure, as soon as possible. Thank you.
    Which suggests that we should confirm now that we haven't got the castle woman. Which will probably make her arrive tomorrow!
    Womble #7 - Running Total £9.92 $2.49 €5.31 S//0.10 (that's supposed to be 10 Ukrainian kopiyki but the site is refusing to display the symbol) Bds$0.10 A$0.10 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.50 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils)
    • notbritishgas
    • By notbritishgas 14th Aug 18, 1:04 PM
    • 2,100 Posts
    • 957 Thanks
    notbritishgas
    .. and today I get a message saying
    Which suggests that we should confirm now that we haven't got the castle woman. Which will probably make her arrive tomorrow!
    Originally posted by NBLondon
    Yes I have just seen the same message so have confirmed non delivery.

    Still have 2 of the non adverts showing, one a swimmer coming towards and second a girl gazing over the sea.
    Last edited by notbritishgas; 14-08-2018 at 1:07 PM.
    • Saetana
    • By Saetana 14th Aug 18, 4:00 PM
    • 1,114 Posts
    • 2,238 Thanks
    Saetana
    I've also got a couple of missing "seaside" items on my Unaddressed Mail survey - just managed to confirm the first one as missing, will have to wait another week probably to be able to confirm the second item. Looks like none of us got those particular leaflets...
    2018 Wins: £160 Boots, £57 Vouchers, £10 Survey Credit, £112 Cash, £5 Scratchcards, DVD Player, 2 Beanie Hats, 5 T-Shirts, 6 Books, Silver Necklace/Earrings, Fitnesswear, Toiletries/Perfume/Skincare, Costume Jewellery, Chocolate, Mars Milk, Beer, Rum
    • NBLondon
    • By NBLondon 14th Aug 18, 5:43 PM
    • 1,984 Posts
    • 10,367 Thanks
    NBLondon
    Still have 2 of the non adverts showing, one a swimmer coming towards and second a girl gazing over the sea.
    Originally posted by notbritishgas
    Those two have only appeared on my list as to be watched for this week. Maybe different areas of the country get different stuff at different times.
    Womble #7 - Running Total £9.92 $2.49 €5.31 S//0.10 (that's supposed to be 10 Ukrainian kopiyki but the site is refusing to display the symbol) Bds$0.10 A$0.10 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.50 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils)
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