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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 13,293Posts
    • 41,931Thanks
    sarah1972
    0 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    0 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

    Link to Join (Private Households) https://rmselfrecruit.research-int.com/Questionnaire/qstIntroductionPrivate.aspx

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    FAQS http://rmpanelzone.research-int.com/FAQ.htm
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 59
    • Saetana
    • By Saetana 2nd Jul 18, 3:14 PM
    • 1,132 Posts
    • 2,254 Thanks
    Saetana
    I'm a night owl so was still up when the Unaddressed invite came in - problem is there is no one time of day when everyone is likely to be around (I'm not usually online until late morning), just glad some managed to pick it up the following morning
    2018 Wins: £160 Boots, £57 Vouchers, £10 Survey Credit, £112 Cash, £5 Scratchcards, DVD Player, 2 Beanie Hats, 5 T-Shirts, 6 Books, Silver Necklace/Earrings, Fitnesswear, Toiletries/Perfume/Skincare, Costume Jewellery, Chocolate, Mars Milk, Beer, Rum
    • cherie1122
    • By cherie1122 2nd Jul 18, 3:26 PM
    • 407 Posts
    • 1,557 Thanks
    cherie1122
    I got a reply from my message about Unaddressed Mail survey invitations from TNS. Here it is

    Thank you for your message.

    Thousands of invites go out for each wave of the Unaddressed /Correctly Delivered Mail Survey, and because many panellists we want to invite may not currently be taking part in another of our surveys we send the invites via email rather than through Postal Platform. When we have in the past sent these emails during office hours we found that the high number of panellists logging in simultaneously to accept the invite has slowed down the system considerably. We are working on a solution to this and hopefully we will soon have some good news to share.

    We do understand that itís frustrating when you log in to find all slots in your postcode area filled, but we find that slots can fill quickly at any time of day. To give as many panellists as possible the chance to take part, we only send invites to those who are not already participating in a current wave.

    • Lavandergirl
    • By Lavandergirl 2nd Jul 18, 6:17 PM
    • 28 Posts
    • 29 Thanks
    Lavandergirl
    I got a reply from my message about Unaddressed Mail survey invitations from TNS. Here it is

    Thank you for your message.

    Thousands of invites go out for each wave of the Unaddressed /Correctly Delivered Mail Survey, and because many panellists we want to invite may not currently be taking part in another of our surveys we send the invites via email rather than through Postal Platform. When we have in the past sent these emails during office hours we found that the high number of panellists logging in simultaneously to accept the invite has slowed down the system considerably. We are working on a solution to this and hopefully we will soon have some good news to share.

    We do understand that itís frustrating when you log in to find all slots in your postcode area filled, but we find that slots can fill quickly at any time of day. To give as many panellists as possible the chance to take part, we only send invites to those who are not already participating in a current wave.
    Originally posted by cherie1122
    It still doesn't help when they send them out at 1.00 a.m. or thereabouts, surely they could be sent out in batches at different times of day to enable more of us to have a chance again?
    • need an answer
    • By need an answer 2nd Jul 18, 6:20 PM
    • 943 Posts
    • 1,153 Thanks
    need an answer
    I missed another one at 1.06 this morning too

    but I am back on the panel again after 5 months rest.
    in S 37 T 58 F 58
    out S 52 T 61 F 66
    2017 -32
    • trix-a-belle
    • By trix-a-belle 2nd Jul 18, 7:03 PM
    • 851 Posts
    • 3,608 Thanks
    trix-a-belle
    It still doesn't help when they send them out at 1.00 a.m. or thereabouts, surely they could be sent out in batches at different times of day to enable more of us to have a chance again?
    Originally posted by Lavandergirl
    Complain, I sent them a message about it & they said they are considering what to do as others have contacted them about it so add another voice & some further weight to the argument
    - Mortgage: 1st one down, 2nd: £114800 £101k
    - Student Loan: £ 7100 0!
    Swagbucks, Neobux, GiffGaff, Roamler, Qmee & Quidco; thank you MSE every little bit helps
    MFiT-T4
    • custardy
    • By custardy 2nd Jul 18, 8:11 PM
    • 34,022 Posts
    • 28,925 Thanks
    custardy
    and yet all these folks, up during the night didnt complain when all you 'regular' folks were getting the invites during the day?
    • redagila
    • By redagila 3rd Jul 18, 12:11 PM
    • 4,387 Posts
    • 14,989 Thanks
    redagila
    I think the problem with the other survey invites is that now they always come at some early hour in the morning. In the past when they came during the day, it was not always at the same time so most posters at intervals were able to be included in them.


    It seems that with the new timing some posters are able to be almost permanently doing them whereas others, like myself, are always too late logging in to be selected. I have also noticed that I do not receive any email with the invitation so the last time I did a UMS survey was that I just happened to have logged in on the website at the time. It's unlikely everyone will ever be satisfied unless TNS find a way of being more selective who is invited to each survey.
    • bdark2755
    • By bdark2755 3rd Jul 18, 3:36 PM
    • 41 Posts
    • 37 Thanks
    bdark2755
    Two weeks training over after a 2 year break and I've received 2 messages, 1 to say I'm being parked until there's a space in my area, the other to say I'd won a tenner - lovely jubbly

    I still have training smarts here, should I just send them back? I still have a smart return envelope here from my last stint, I can't remember what I did with them last time. They haven't asked for them back, but a couple of them aren't the cardboard type they are the ones with the broken batteries in.
    • molerat
    • By molerat 3rd Jul 18, 5:40 PM
    • 19,330 Posts
    • 13,532 Thanks
    molerat
    Last week I had 2 training items listed to post for 6th & 9th but they have not arrived yet. Looked at the on line list today and they have disappeared, now showing for 11th & 12th. I don't think they really know what they are doing.
    https://www.helpforheroes.org.uk/give-support/donate-now/
    • elsien
    • By elsien 3rd Jul 18, 10:55 PM
    • 17,145 Posts
    • 43,234 Thanks
    elsien
    Sorry if this has been answered recently and I've missed it - how do magazines show up now?
    I've had one which I'm sure is from TNS but I can't see a list or pictures of anything I should be expecting and there is obviously no R number.
    Any idea?
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • trix-a-belle
    • By trix-a-belle 3rd Jul 18, 11:32 PM
    • 851 Posts
    • 3,608 Thanks
    trix-a-belle
    Sorry if this has been answered recently and I've missed it - how do magazines show up now?
    I've had one which I'm sure is from TNS but I can't see a list or pictures of anything I should be expecting and there is obviously no R number.
    Any idea?
    Originally posted by elsien
    response service/bulk mail and magazines (non r number items) were stopped about a year ago, are you sure its from them?

    Received Aug 2017
    "Response Service and bulk mailed items are disappearing

    Dear X,

    After many years Royal Mail no longer wishes to measure Response Service (RS) and bulk mailed items as part of the main survey and is exploring other means of doing so.

    What this means for you
    You will not need to change anything you do. You will notice that no new RS items will be allocated to you in the next weeks and bulk mailed items such as magazines will stop gradually over the next two to three months. In the meantime, please carry on sending any RS items you have and recording bulk items in the usual way.

    We know that many of our panellists enjoy some of the magazines that you have received as survey items and we are sorry for any disappointment this may cause."
    Last edited by trix-a-belle; 03-07-2018 at 11:35 PM. Reason: edited to add email wording from TNS
    - Mortgage: 1st one down, 2nd: £114800 £101k
    - Student Loan: £ 7100 0!
    Swagbucks, Neobux, GiffGaff, Roamler, Qmee & Quidco; thank you MSE every little bit helps
    MFiT-T4
    • elsien
    • By elsien 3rd Jul 18, 11:35 PM
    • 17,145 Posts
    • 43,234 Thanks
    elsien
    I can't think why else I'd be getting a "Your Property Network" magazine that I haven't requested.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • colinhib
    • By colinhib 4th Jul 18, 10:47 AM
    • 5 Posts
    • 7 Thanks
    colinhib
    I'm back in 'training' for the postal survey and was lucky enough (awake) when the Unaddressed Mail survey email came through so on that this week too.

    As an aside, after reading through the thread, I have to wonder why some people sign up for the survey at all if it causes them so much inconvenience with PO opening times and distances to travel to get to same.
    • trix-a-belle
    • By trix-a-belle 4th Jul 18, 10:49 AM
    • 851 Posts
    • 3,608 Thanks
    trix-a-belle
    I can't think why else I'd be getting a "Your Property Network" magazine that I haven't requested.
    Originally posted by elsien
    i'd send in a query then
    - Mortgage: 1st one down, 2nd: £114800 £101k
    - Student Loan: £ 7100 0!
    Swagbucks, Neobux, GiffGaff, Roamler, Qmee & Quidco; thank you MSE every little bit helps
    MFiT-T4
    • Lavandergirl
    • By Lavandergirl 4th Jul 18, 11:03 AM
    • 28 Posts
    • 29 Thanks
    Lavandergirl
    How long have some of you been on resting after being on the active panel. It is three years since I was an active panellist, OK I have had to turn down a couple of invites back but that was two years ago. Surely I could expect to be invited back soon?
    • redagila
    • By redagila 4th Jul 18, 12:19 PM
    • 4,387 Posts
    • 14,989 Thanks
    redagila
    How long have some of you been on resting after being on the active panel. It is three years since I was an active panellist, OK I have had to turn down a couple of invites back but that was two years ago. Surely I could expect to be invited back soon?
    Originally posted by Lavandergirl

    Why don't you contact them? They will be able to tell you if you are perhaps no longer registered as interested.
    • Saetana
    • By Saetana 4th Jul 18, 8:28 PM
    • 1,132 Posts
    • 2,254 Thanks
    Saetana
    I'm back in 'training' for the postal survey and was lucky enough (awake) when the Unaddressed Mail survey email came through so on that this week too.

    As an aside, after reading through the thread, I have to wonder why some people sign up for the survey at all if it causes them so much inconvenience with PO opening times and distances to travel to get to same.
    Originally posted by colinhib
    Many of us have been on the survey for a long time and, when we signed up, there were far more postboxes with a late collection and, in my case, a local post office which has now closed.
    2018 Wins: £160 Boots, £57 Vouchers, £10 Survey Credit, £112 Cash, £5 Scratchcards, DVD Player, 2 Beanie Hats, 5 T-Shirts, 6 Books, Silver Necklace/Earrings, Fitnesswear, Toiletries/Perfume/Skincare, Costume Jewellery, Chocolate, Mars Milk, Beer, Rum
    • Primrose
    • By Primrose 4th Jul 18, 8:44 PM
    • 8,315 Posts
    • 29,138 Thanks
    Primrose
    I don't the the Royal Mail have yet fully realised that if they continue closing down post offices they will soon find it difficult to find enough willing candidates to participate in their surveys, which are required by the regulator, because people arnt prepared to disrupt their busy lives by having to catch buses or drive long distances to post offices to hand over cubes or Jiffy bags
    .
    If our local one within walking distance closes down, I'll be out !
    • LalalaLindy
    • By LalalaLindy 4th Jul 18, 10:24 PM
    • 66 Posts
    • 585 Thanks
    LalalaLindy
    I have messaged to ask when I will receive payment for an unaddressed survey 2 months ago. They have replied asking me to let them know my address. Surely that should be one of the main pieces of information they hold on me, what with it being a postal survey and all that.
    JAN GC: £409.00/£390 + 10 NSD ** FEB GC: £388.40/£390 + 10 NSD
    MAR GC: £428.96/£390 + 9 NSD ** APR GC: £137.38/£390 + 5 NSD


    LBM 23/09/13 - DFD 08/10/17
    • custardy
    • By custardy 5th Jul 18, 4:47 AM
    • 34,022 Posts
    • 28,925 Thanks
    custardy
    I don't the the Royal Mail have yet fully realised that if they continue closing down post offices they will soon find it difficult to find enough willing candidates to participate in their surveys, which are required by the regulator, because people arnt prepared to disrupt their busy lives by having to catch buses or drive long distances to post offices to hand over cubes or Jiffy bags
    .
    If our local one within walking distance closes down, I'll be out !
    Originally posted by Primrose
    Well I don't think you have fully realised Royal Mail have no input,control or business interest in Post Offices.
    What with them being separate companies,one private and one state owned. (for some years now)
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