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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 13,290Posts
    • 41,928Thanks
    sarah1972
    0 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    0 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

    Link to Join (Private Households) https://rmselfrecruit.research-int.com/Questionnaire/qstIntroductionPrivate.aspx

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    FAQS http://rmpanelzone.research-int.com/FAQ.htm
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 38
    • quoia
    • By quoia 6th Apr 18, 2:57 PM
    • 13,118 Posts
    • 141,531 Thanks
    quoia
    I keep having trouble logging in. Wont recognise password then cant use "forgot password" as says incorrect survey. Cant use "contact us" as no survey shown. Sometimes it works and sometimes it doesnt. Anyone else having problems or is it only me!
    Originally posted by cbsexec
    As I posted in #562

    http://forums.moneysavingexpert.com/showpost.php?p=74013819&postcount=562


    IF on the "1st page" you have clicked "SIGN IN"
    (with or without any valid or invalid email address and/or password)

    then on the "CONTACT US" page THERE WILL NOT BE A DROP DOWN MENU of Surveys.

    Refreshing either page DOES NOT fix it

    What you need to do is CLOSE the window and OPEN A NEW ONE and reload the "1st page" ....

    ... THEN click on "CONTACT US"

    And VOILA - a list of SURVEYS
    There are 10 types of people in the world. ‹(•Ώ•)›
    ‹(•Ώ•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • quoia
    • By quoia 6th Apr 18, 3:44 PM
    • 13,118 Posts
    • 141,531 Thanks
    quoia
    OR website is a mess... I sometimes get NO HAND and I am definitely in the long Unaddressed session. I can only cure this by clicking over to the next tab and back and the Hand appears...
    Originally posted by NBLondon
    Even if there is a definitely VALID survey date in the "Date Received" box ?

    Not sure I know exactly what you mean by "long Unaddressed session"

    Mine works like this

    Click on "Unaddressed Mail" - entry page appears
    "Date Received" box is BLANK - HAND IS THERE

    Click on HAND - * Please select a date in order to proceed appears

    Click on "Date Received" and select any date BEFORE 26th March (This is the Monday my UN-addressed survey started) and the HAND vanishes

    Pick ANY date AFTER 25th March and the HAND reappears ...

    ... and it's either ...

    ...as it originally appeared - single grey square top right = No Data entered or 0 (Zero)

    OR ... with a 2nd GREEN square with number of items entered displayed within it.

    Pick a Sunday OR Bank Holiday it asks

    Confirm Date of Receipt
    The receipt date is either Sunday or a Bank Holiday. Can you confirm that you received this item on this day?
    YES NO


    IF the HAND is NOT there then the LAST date I selected was PRIOR to 26th
    Pick 26th or AFTER and the HAND always reappears.
    There are 10 types of people in the world. ‹(•Ώ•)›
    ‹(•Ώ•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • cbsexec
    • By cbsexec 6th Apr 18, 3:47 PM
    • 360 Posts
    • 1,992 Thanks
    cbsexec
    Thanks for the help - all sorted
    • MABLE
    • By MABLE 8th Apr 18, 11:16 AM
    • 3,615 Posts
    • 1,890 Thanks
    MABLE
    I logged on a few weeks ago and got an invitation for correctly addressed mail and a few days for unaddressed mail but on both occasion no email.

    Also I did send them an email advising them that because I had been put temporary on hold I would miss out on the Easter eggs. However they agreed to send me some.
    Originally posted by MABLE
    As good as their word and my Easter gift arrived yesterday. My loyalty is now assured!
    • NBLondon
    • By NBLondon 8th Apr 18, 12:22 PM
    • 2,088 Posts
    • 10,706 Thanks
    NBLondon
    Even if there is a definitely VALID survey date in the "Date Received" box ?

    Not sure I know exactly what you mean by "long Unaddressed session"
    Originally posted by quoia
    The 6 week long one discussed above.
    Mine works like this

    Click on "Unaddressed Mail" - entry page appears
    "Date Received" box is BLANK - HAND IS THERE
    Click on HAND - * Please select a date in order to proceed appears
    To me, the logical sequence is 1) Click on date 2) Click on hand to specify number.
    If I click on the date without clicking on the hand first... the hand disappears. If I hop over to "Confirm Missing Items" and come back - the hand reappears.

    You should not have to trigger an error message every time or swap tabs to be able to enter two pieces of data.

    That's happening in Chrome, Edge and IE11 on two different laptops so it's not a browser issue.

    Pick a Sunday OR Bank Holiday it asks

    Confirm Date of Receipt
    The receipt date is either Sunday or a Bank Holiday. Can you confirm that you received this item on this day?
    YES NO
    Yes - I get that too. But as a clever person pointed out above - Unaddressed can be delivered on a Sunday or a Bank Holiday- so what is the point of that message?
    Womble #7 - Running Total £17.15 $2.69 €5.68 S//0.10 (10 Ukrainian kopiyki) Bds$0.10 A$0.15 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.60 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils) MDL0.25 (Moldovan bani)
    • mustbemad
    • By mustbemad 9th Apr 18, 11:48 AM
    • 576 Posts
    • 364 Thanks
    mustbemad
    I’m totally stumped! I’m supposed to be doing the unaddressed mail survey but I just don’t get it, there is nothing there? I click on the link and there is a tab to enter unaddressed mail, I click on it it and it asks for the date, I click on the date but there is nothing there. If I flip to the missing tab a hand appears but when I click on it, there is nothing there? The postman has dropped some junk mail today as he usually does on a Monday so there should be something there?
    Debt free as of June 2013 and never getting into anything other than mortgage debt in the future
    • NBLondon
    • By NBLondon 9th Apr 18, 2:36 PM
    • 2,088 Posts
    • 10,706 Thanks
    NBLondon
    There may or may not be images of specific items to watch out for. If not, when you've got the date and hand visible again; click the hand and type in the number of unaddressed items you got that day. If you didn't get any on a given day - you don't need to enter anything.

    (Which is IMHO better than going in and specifying you got zero for each day).
    Womble #7 - Running Total £17.15 $2.69 €5.68 S//0.10 (10 Ukrainian kopiyki) Bds$0.10 A$0.15 NZ$0.55 C$0.89 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.60 R0.10 (Rand not Rupees) KD0.05 (Kuwaiti fils) MDL0.25 (Moldovan bani)
    • MABLE
    • By MABLE 10th Apr 18, 12:33 PM
    • 3,615 Posts
    • 1,890 Thanks
    MABLE
    I am totally confused with the unaddressed mail survey. It has appeared today but are they meant to advise when to start recording the items like the correct mail survey. I have sent a message but hoping someone can advise in the meantime.
    • Chrisv
    • By Chrisv 10th Apr 18, 12:56 PM
    • 4,433 Posts
    • 78,717 Thanks
    Chrisv
    I am totally confused with the unaddressed mail survey. It has appeared today but are they meant to advise when to start recording the items like the correct mail survey. I have sent a message but hoping someone can advise in the meantime.
    Originally posted by MABLE
    I think you got the invite around the same time as me MABLE (23 March)?



    The survey appeared in my TNS account yesterday, to start next week.
    Not wanting something is as good as possessing it – Donald Horban
    • MABLE
    • By MABLE 10th Apr 18, 1:03 PM
    • 3,615 Posts
    • 1,890 Thanks
    MABLE
    I think you got the invite around the same time as me MABLE (23 March)?



    The survey appeared in my TNS account yesterday, to start next week.
    Originally posted by Chrisv
    When I signed into my account a few weeks ago a pop up appeared and asked whether I was interested. I clicked on it and thanked me for my participation but have received nothing else like dates when it will start.
    • perfect10
    • By perfect10 10th Apr 18, 1:08 PM
    • 333 Posts
    • 325 Thanks
    perfect10
    When I signed into my account a few weeks ago a pop up appeared and asked whether I was interested. I clicked on it and thanked me for my participation but have received nothing else like dates when it will start.
    Originally posted by MABLE
    Same here - but there are now pictures of what I should be recieving and had 2 of these in the post today so entered them. I am just presuming it has started!!
    Entering a few comps here and there still waiting for that elusive 'big' win!!
    • Chrisv
    • By Chrisv 10th Apr 18, 1:11 PM
    • 4,433 Posts
    • 78,717 Thanks
    Chrisv
    When I signed into my account a few weeks ago a pop up appeared and asked whether I was interested. I clicked on it and thanked me for my participation but have received nothing else like dates when it will start.
    Originally posted by MABLE
    I've had no other notification/email either MABLE, but the dates were in the pop up (picture above).
    Not wanting something is as good as possessing it – Donald Horban
    • MABLE
    • By MABLE 10th Apr 18, 2:14 PM
    • 3,615 Posts
    • 1,890 Thanks
    MABLE
    I phoned them and they confirm it will start next week and an email will be sent out to me by Friday 13 April. Panic over!
    • GetRealBabe
    • By GetRealBabe 10th Apr 18, 2:54 PM
    • 2,187 Posts
    • 2,420 Thanks
    GetRealBabe
    Hi

    Just logged in and received a pop-up unaddressed mail invitation this morning which I accepted. Also, received an email invitation to log into the site just now.
    Sealed Pot Challenge No 014-Finally got a signature.

    • libra10
    • By libra10 10th Apr 18, 3:14 PM
    • 10,529 Posts
    • 212,130 Thanks
    libra10
    I have just received an email inviting me to Unaddressed Mail survey, however on logging in nothing is showing.


    Using new website unsure where I should be looking.
    • wideband
    • By wideband 10th Apr 18, 4:04 PM
    • 27 Posts
    • 32 Thanks
    wideband
    I have just received an email inviting me to Unaddressed Mail survey, however on logging in nothing is showing.


    Using new website unsure where I should be looking.
    Originally posted by libra10
    Ditto, but cannot log onto website, it was fine earlier.
    • littlemoney
    • By littlemoney 10th Apr 18, 4:16 PM
    • 251 Posts
    • 158 Thanks
    littlemoney
    Ditto, but cannot log onto website, it was fine earlier.
    Originally posted by wideband
    Ditto. Web site log in page is not loading and I have had 3 emails in less than one hour saying I have an unread message.

    Has anyone been asked to return Smarts since the new web site started? I seem to be building up quite a collection.
    • GetRealBabe
    • By GetRealBabe 10th Apr 18, 4:32 PM
    • 2,187 Posts
    • 2,420 Thanks
    GetRealBabe
    Ditto. Web site log in page is not loading and I have had 3 emails in less than one hour saying I have an unread message.

    Has anyone been asked to return Smarts since the new web site started? I seem to be building up quite a collection.
    Originally posted by littlemoney
    Hi

    Yes, I returned 4. (The Smart Stock button had 4 highlighted in green)

    Site takes ages to load and is very slow.
    Last edited by GetRealBabe; 10-04-2018 at 4:34 PM. Reason: additions
    Sealed Pot Challenge No 014-Finally got a signature.

    • Mchambers
    • By Mchambers 10th Apr 18, 4:44 PM
    • 988 Posts
    • 309 Thanks
    Mchambers
    Ditto. Web site log in page is not loading and I have had 3 emails in less than one hour saying I have an unread message.

    Has anyone been asked to return Smarts since the new web site started? I seem to be building up quite a collection.
    Originally posted by littlemoney
    Same for me...web page says keeps saying that it is loading.
    • Saetana
    • By Saetana 10th Apr 18, 4:45 PM
    • 1,130 Posts
    • 2,251 Thanks
    Saetana
    I can't get the site to load either - also trying to get on to accept a new Unaddressed Mail survey invite. I've been doing it pretty much continuously since December - my favourite survey as there is so little work involved
    2018 Wins: £160 Boots, £57 Vouchers, £10 Survey Credit, £112 Cash, £5 Scratchcards, DVD Player, 2 Beanie Hats, 5 T-Shirts, 6 Books, Silver Necklace/Earrings, Fitnesswear, Toiletries/Perfume/Skincare, Costume Jewellery, Chocolate, Mars Milk, Beer, Rum
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