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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 13,081Posts
    • 41,316Thanks
    sarah1972
    0 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    0 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

    Link to Join (Private Households) https://rmselfrecruit.research-int.com/Questionnaire/qstIntroductionPrivate.aspx

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    FAQS http://rmpanelzone.research-int.com/FAQ.htm
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 28
    • Primrose
    • By Primrose 12th Mar 18, 5:41 PM
    • 8,027 Posts
    • 28,098 Thanks
    Primrose
    I too have received no emails today giving me my new password and log in details.
    I use Internet Explorer.


    I've tried the forgotten password option but I expect everybody has gone home today after pulling their hair out with another system which has not worked as it was supposed to have done. Will wait and see what tomorrow brings !


    Meanwhile I have data from two surveys to complete from Friday (Unaddressed Mail and the long term posting/receiving plan, and another item I'm supposed to mail tomorrow. Unsure what to do at the moment.
    • cherie1122
    • By cherie1122 12th Mar 18, 6:03 PM
    • 403 Posts
    • 1,559 Thanks
    cherie1122
    I've just received seven emails, all with different passwords. What fun!

    • aninymoose
    • By aninymoose 12th Mar 18, 6:11 PM
    • 131 Posts
    • 253 Thanks
    aninymoose
    Just logged in okay. Went to enter an item sent this morning and there are only 9 boxes in my list. Guess which one is missing. l will have to stop on my to work tomorrow to find the id number as I cant work out if it is possible to find it on the site
    Last edited by aninymoose; 12-03-2018 at 6:31 PM.
    • Mchambers
    • By Mchambers 12th Mar 18, 6:20 PM
    • 881 Posts
    • 266 Thanks
    Mchambers
    I am going to ask TNS for some free stamps as compensation.
    • Kandboys
    • By Kandboys 12th Mar 18, 6:29 PM
    • 1,420 Posts
    • 5,715 Thanks
    Kandboys
    I'm finally in after pressing the forgotten password button. It took a while to come through but I have now reset it and am in the website
    Thank you to everyone for sharing competitions!
    • millie
    • By millie 12th Mar 18, 6:34 PM
    • 912 Posts
    • 319 Thanks
    millie
    They sent me a new password too and have managed to logon. I am doing the unaddressed at the moment and I am finding that confusing to say the least. Think I have done it correctly but not sure.
    • GetRealBabe
    • By GetRealBabe 12th Mar 18, 6:35 PM
    • 2,186 Posts
    • 2,423 Thanks
    GetRealBabe
    I'm finally in after pressing the forgotten password button. It took a while to come through but I have now reset it and am in the website
    Originally posted by Kandboys
    Hi

    Same here. Took about a hour.

    So glad can now delete Post boxes and Offices I no longer use. (Hope they don't come back tomorrow)
    Sealed Pot Challenge No 014-Finally got a signature.

    • cherie1122
    • By cherie1122 12th Mar 18, 6:37 PM
    • 403 Posts
    • 1,559 Thanks
    cherie1122
    I finally got in - they sent me 7 emails with 7 different new passwords so I kept trying them until one of them worked. Correctly Delivered survey doesn't seem to want to know that I got two items of post today though

    • GetRealBabe
    • By GetRealBabe 12th Mar 18, 6:41 PM
    • 2,186 Posts
    • 2,423 Thanks
    GetRealBabe
    They sent me a new password too and have managed to logon. I am doing the unaddressed at the moment and I am finding that confusing to say the least. Think I have done it correctly but not sure.
    Originally posted by millie
    Hi

    Looks like you only have to input unaddressed mail that you've received. No longer have to input 0 on the days you receive nothing.

    Plus the leaflets they send are easier to see now on the 'Confirm Missing Items'
    Sealed Pot Challenge No 014-Finally got a signature.

    • Kandboys
    • By Kandboys 12th Mar 18, 6:41 PM
    • 1,420 Posts
    • 5,715 Thanks
    Kandboys
    One of my most used postboxes has disappeared off my postboxes list and I can't seem to find the postbox number online. Will have to wait until I go to the postbox again as it won't select a postcode to search, only the ID number
    Thank you to everyone for sharing competitions!
    • MABLE
    • By MABLE 12th Mar 18, 6:42 PM
    • 3,515 Posts
    • 1,838 Thanks
    MABLE
    Hi

    Same here. Took about a hour.

    So glad can now delete Post boxes and Offices I no longer use. (Hope they don't come back tomorrow)
    Originally posted by GetRealBabe
    You always could.
    • GetRealBabe
    • By GetRealBabe 12th Mar 18, 6:47 PM
    • 2,186 Posts
    • 2,423 Thanks
    GetRealBabe
    You always could.
    Originally posted by MABLE
    Hi

    I used to put them as 'reserves' but they kept coming back as 'active'. Hope that doesn't happen now.
    Sealed Pot Challenge No 014-Finally got a signature.

    • anamenottaken
    • By anamenottaken 12th Mar 18, 7:33 PM
    • 4,146 Posts
    • 3,632 Thanks
    anamenottaken
    Oh dear. I signed in shortly after receiving the two emails (I'm not sure why they sent two at the same minute for "security reasons") in the early afternoon. Changed the password and now find, like others have done, that it didn't work and the random one generated in their forgotten password system still didn't work.

    One plus - the password re-set email arrived quickly!
    • GetRealBabe
    • By GetRealBabe 12th Mar 18, 7:38 PM
    • 2,186 Posts
    • 2,423 Thanks
    GetRealBabe
    I am going to ask TNS for some free stamps as compensation.
    Originally posted by Mchambers
    Hi

    That's a good idea. I've just sent them a message. Others should too.
    Sealed Pot Challenge No 014-Finally got a signature.

    • Chocmonster7
    • By Chocmonster7 12th Mar 18, 8:06 PM
    • 2,280 Posts
    • 2,015 Thanks
    Chocmonster7
    I'm another one who when I finally got in and started to go through what I needed to update they'd removed the postbox I use most often! As they want a smart back I'll have to note the number tomorrow to add it back in again.

    Other than that I've had a wander around and think I've worked most of it out. One tip: when listing the time just type in the box as using the up/down arrows takes ages!
    • Primrose
    • By Primrose 12th Mar 18, 8:14 PM
    • 8,027 Posts
    • 28,098 Thanks
    Primrose
    Yes, they've removed the post box I use most often too. The other one is far too distant to be convenient, so I've emailed them and asked how it can be reinstated. There doesn't seem to be anywhere on the system to do this.
    • lesliejack
    • By lesliejack 12th Mar 18, 8:18 PM
    • 1,486 Posts
    • 10,724 Thanks
    lesliejack
    what a carry on......... think I have managed it now.
    I HATE CHANGE!!
    essex girl in exile
    • trix-a-belle
    • By trix-a-belle 12th Mar 18, 9:19 PM
    • 811 Posts
    • 3,489 Thanks
    trix-a-belle
    I'm another one who when I finally got in and started to go through what I needed to update they'd removed the postbox I use most often! As they want a smart back I'll have to note the number tomorrow to add it back in again.
    Originally posted by Chocmonster7
    I often use http://dracos.co.uk/made/nearest-postbox/ to get postbox references if i forget when i'm there
    - Mortgage: 1st one down, 2nd: 114800 104k
    - Student Loan: 7100 0!
    Swagbucks, Neobux, GiffGaff, Roamler, Qmee & Quidco; thank you MSE every little bit helps
    MFiT-T4
    • quoia
    • By quoia 12th Mar 18, 10:45 PM
    • 13,093 Posts
    • 141,506 Thanks
    quoia
    To send the contact us form,select the survey before you enter any other details. It just worked for me this way.
    Originally posted by nanto3girls
    Hi

    Same here. New login details are useless.

    I see what you mean.
    I previously had Royal Mail on the drop down menu, now it's blank.
    Like others, cannot send a contact us form and I'm using Chrome.
    Originally posted by GetRealBabe
    To clarify this .....

    IF on the "1st page" you have clicked "SIGN IN"
    (with or without any valid or invalid email address and/or password)

    then on the "CONTACT US" page THERE WILL NOT BE A DROP DOWN MENU of Surveys.

    Refreshing either page DOES NOT fix it

    What you need to do is CLOSE the window and OPEN A NEW ONE and reload the "1st page" ....

    ... THEN click on "CONTACT US"

    And VOILA - a list of SURVEYS


    I've just received seven emails, all with different passwords. What fun!
    Originally posted by cherie1122
    And I bet BEFORE you received the 2 "promised" emails containing the site address and the NEW password, you had gone down the FORGOT PASSWORD? route SIX TIMES !!!

    I got 3 different passwords in 3 emails ....

    ... BUT ....

    the 1st one was the "original" NEW password as sent in the "official" 2nd email - Access to Royal Mail Website (Email 2 of 2)

    and I don't know IF it was the same for everyone but the password was 123456

    I then got 2 further password emails titled
    "Your password has been reset as requested"

    YES, that was MY FAULT - I clicked Forgot Password? TWICE

    Once I tried the LAST one sent to me I could log in just fine
    There are 10 types of people in the world. ()
    () Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • sheep-ali
    • By sheep-ali 13th Mar 18, 7:26 AM
    • 558 Posts
    • 600 Thanks
    sheep-ali
    Have just come on site for the first time in a few days and this all came as a complete surprise to me because I had had no notification from TNS at all.
    However by clicking the " forgot password " , I received an email within seconds and have managed to log in and enter the competition.
    I shall watch this space with interest .....
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