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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 13,122Posts
    • 41,379Thanks
    sarah1972
    16 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    16 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

    Link to Join (Private Households) https://rmselfrecruit.research-int.com/Questionnaire/qstIntroductionPrivate.aspx

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    FAQS http://rmpanelzone.research-int.com/FAQ.htm
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 27
    • Kandboys
    • By Kandboys 12th Mar 18, 3:05 PM
    • 1,420 Posts
    • 5,715 Thanks
    Kandboys
    Yes there is - there are 7 of them

    UNEX Lot 2
    Sweden Post SPPM ST & MT
    Royal Mail
    Canada Post
    AusPost
    Royal Mail Currency
    Royal Mail Diary

    Originally posted by quoia
    Apologies quoia, unfortunately none of those are showing as options for me
    Thank you to everyone for sharing competitions!
    • cherie1122
    • By cherie1122 12th Mar 18, 3:08 PM
    • 403 Posts
    • 1,559 Thanks
    cherie1122
    There are none showing up for me either. Maybe their new system has crashed?

    • Catwoman1975
    • By Catwoman1975 12th Mar 18, 3:12 PM
    • 371 Posts
    • 483 Thanks
    Catwoman1975
    None here either now, but they were showing before I received the password
    • quoia
    • By quoia 12th Mar 18, 3:21 PM
    • 13,101 Posts
    • 141,517 Thanks
    quoia
    To give Quoia the benefit of the doubt I think they were pointing out the stupidity of the new system's design!! We're all participating in the Royal Mail Survey and it used to be in the title as she/he states so why would we select anything else let alone be given a choice?
    But maybe they're thinking of expanding to other mail providers seeing as they have it cracked with the RM survey!!!
    Originally posted by girlchops
    I thought this was implied with the new web address

    tnspostalplatformrm.tnsglobal.com/
    There are 10 types of people in the world. ‹(•Ώ•)›
    ‹(•Ώ•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • quoia
    • By quoia 12th Mar 18, 3:29 PM
    • 13,101 Posts
    • 141,517 Thanks
    quoia
    There are none showing up for me either. Maybe their new system has crashed?
    Originally posted by cherie1122
    None here either now, but they were showing before I received the password
    Originally posted by Catwoman1975
    Clicked on the "CONTACT US" just seconds ago and all the options are still there for me.

    What browser are you using - mine's CHROME
    There are 10 types of people in the world. ‹(•Ώ•)›
    ‹(•Ώ•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • NBLondon
    • By NBLondon 12th Mar 18, 3:37 PM
    • 1,822 Posts
    • 9,829 Thanks
    NBLondon
    Apologies quoia, unfortunately none of those are showing as options for me
    Originally posted by Kandboys
    I had no options when I tried half an hour ago so I sent an old-school e-mail but right now I get the same list as quoia. But if I try the "Forgot Password" link it now says "Incorrect Survey. Try Other Survey Link" So they really have made a mess of it. Glad it's not just me they didn't like.
    Womble #7 - Running Total £9.85 $2.12 €5.26 S//0.10 (that's supposed to be 10 Ukrainian kopiyki but the site is refusing to display the symbol) Bds$0.10 A$0.05 NZ$0.05 C$0.88 S$0.20 zl0.02 (Polish grosze) LB0.22 (Bulgarian stotinka) ISKr 5 DKr 0.50 CHF 0.50 R0.10 (Rand not Rupees)
    • Kandboys
    • By Kandboys 12th Mar 18, 3:38 PM
    • 1,420 Posts
    • 5,715 Thanks
    Kandboys
    Chrome here too
    Thank you to everyone for sharing competitions!
    • quoia
    • By quoia 12th Mar 18, 3:46 PM
    • 13,101 Posts
    • 141,517 Thanks
    quoia
    Chrome here too
    Originally posted by Kandboys
    Surveys list appears on both a Samsung Android tablet and an old laptop running Windows XP
    There are 10 types of people in the world. ‹(•Ώ•)›
    ‹(•Ώ•)› Those that understand binary and those that do not!


    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
    • notbritishgas
    • By notbritishgas 12th Mar 18, 4:09 PM
    • 2,089 Posts
    • 957 Thanks
    notbritishgas
    Clicked on the "CONTACT US" just seconds ago and all the options are still there for me.

    What browser are you using - mine's CHROME
    Originally posted by quoia
    Like you I was getting the full list of surveys when clicking on Contact us but now it has reverted to the old email address.
    Still not received new details. For those that have do we get a new ID as well as password.
    • millie
    • By millie 12th Mar 18, 4:17 PM
    • 913 Posts
    • 321 Thanks
    millie
    I have the same problem, password does not work and have no list of options. Have replied to their email telling them it does not work
    • nanto3girls
    • By nanto3girls 12th Mar 18, 4:18 PM
    • 5,104 Posts
    • 80,607 Thanks
    nanto3girls
    Just received my new password,but i couldn't log in,i'm locked out now.
    Tried to use their contact us form, but you have to select survey,but there are no options showing,so the form will not go through.
    • MABLE
    • By MABLE 12th Mar 18, 4:20 PM
    • 3,546 Posts
    • 1,863 Thanks
    MABLE
    I can only echo what some posters on here have found. Login does not work. Tried to send an email but drop down list also does not work. Other than that all is well!
    • bellasis
    • By bellasis 12th Mar 18, 4:23 PM
    • 11 Posts
    • 2 Thanks
    bellasis
    I am locked out after trying to get my password they sent accepted too many times. I also did not have the list to choose from on the contact form using Firefox but using Chrome list was there.
    • nanto3girls
    • By nanto3girls 12th Mar 18, 4:24 PM
    • 5,104 Posts
    • 80,607 Thanks
    nanto3girls
    To send the contact us form,select the survey before you enter any other details. It just worked for me this way.
    • GetRealBabe
    • By GetRealBabe 12th Mar 18, 4:51 PM
    • 2,187 Posts
    • 2,424 Thanks
    GetRealBabe
    I can only echo what some posters on here have found. Login does not work. Tried to send an email but drop down list also does not work. Other than that all is well!
    Originally posted by MABLE
    Hi

    Same here. New login details are useless.

    I see what you mean. I previously had Royal Mail on the drop down menu, now it's blank. Like others, cannot send a contact us form and I'm using Chrome.
    Sealed Pot Challenge No 014-Finally got a signature.

    • joeyjimbles
    • By joeyjimbles 12th Mar 18, 5:06 PM
    • 1,587 Posts
    • 8,635 Thanks
    joeyjimbles
    Same situation here with error using username and password.
    They rang me around 2pm chasing SMARTs to be returned, odd since I have none spare as far as I know. I said that I'd not received my new username and password and the chap asked what it was for, which was less than reassuring.
    Not sure what to do now, the only option seems to be forgotten password. Perhaps I'll wait and try again tomorrow.
    • littlemoney
    • By littlemoney 12th Mar 18, 5:07 PM
    • 237 Posts
    • 141 Thanks
    littlemoney
    I have just logged in for the first time with the new system. Logged in Ok, changed my password from the emailed one and done some data entry for itmes posted. Don't know who they got to do their testing but I don't think it was any pannelists as the interface is not very user friendly and doesn't flow well. Can't even tab between selections on the correctly delivered survey, now have to click in each box.
    • cherie1122
    • By cherie1122 12th Mar 18, 5:13 PM
    • 403 Posts
    • 1,559 Thanks
    cherie1122
    It looks like a lot of us are getting the same problems. I use Chrome, did get a drop down menu but after receiving my password details I didn't get the menu any more. TMS has a problem LOL

    • littlemoney
    • By littlemoney 12th Mar 18, 5:22 PM
    • 237 Posts
    • 141 Thanks
    littlemoney
    I logged in for the first time a few minutes ago and all OK. Tried to go back in and message saying password incorrect. TNS standard appalling. I'm using firefox. Look like no one tested what happens with second log in. Sloppy system implementation.
    • Mchambers
    • By Mchambers 12th Mar 18, 5:25 PM
    • 988 Posts
    • 308 Thanks
    Mchambers
    I had password probs as well. TNS are awful.
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