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    • brobbo1989
    • By brobbo1989 30th Jul 17, 9:53 PM
    • 22Posts
    • 8Thanks
    CCA request reply help
    • #1
    • 30th Jul 17, 9:53 PM
    CCA request reply help 30th Jul 17 at 9:53 PM
    Hi all,

    Recently done a CCA request to Robinson way for an account that I'm planning on clearing.
    I have no up to date account info so thought it would be a good idea to send a request and get an up to date statement of account.

    I send the cca request, got a reply within a few days saying that the documents have been requested, and also another letter after that saying that the account is temporally on hold
    I understand they have 12 days to respond, they have responded but with nothing in a way of an agreement/statement.

    I have tried to upload but unable due to being a new member

Page 2
    • IAmWales
    • By IAmWales 24th Sep 17, 1:51 PM
    • 1,860 Posts
    • 3,925 Thanks
    What happened to the £40K you had in the bank, have you now bought a house?
    • brobbo1989
    • By brobbo1989 24th Sep 17, 2:05 PM
    • 22 Posts
    • 8 Thanks
    She owns a car and is employed
    would it be best to leave the form then? as this seems it will give them more ammunition to enforce the debt?
    • fatbelly
    • By fatbelly 24th Sep 17, 2:38 PM
    • 12,358 Posts
    • 9,397 Thanks
    I don't see why they need to know about whether she owns a car or it's HP or lease.

    Likewise, her employment/ self-employed status is not relevant. I'm sure you can be creative when you fill in the form.
    • brobbo1989
    • By brobbo1989 24th Sep 17, 2:42 PM
    • 22 Posts
    • 8 Thanks
    ill send it how it is, leaves about £10 a month
    but have said on the letter that she is on a zero hour contract and income isn't guaranteed which isn't a lie.

    ive wrote this:

    "With reference to you letter dated 19/09/2017, I have supplied the requested Income/Expenditure Form. I would like to stress that I am on zero hour contract so my monthly income isnít guaranteed and could be reduced at any time so have filled the form in to the best of my knowledge.
    The £100 offer was from a relative of myself and will be made directly from them to Robinson way via a cheque,Robinson way are the first creditor I have approached with this settlement offer, payment can be made within 7 days of receiving a reply to this letter.

    Thank you for confirming that you will update my credit file as partially settled with a Zero balance on completion of payment."

    how does this sound?
    • brobbo1989
    • By brobbo1989 7th Oct 17, 10:04 PM
    • 22 Posts
    • 8 Thanks
    so I've received a letter back from Robinson way.

    Stating that they have forwarded the settlement to their client and will be in touch when they get a response.
    They have also said that if accepted they will update the credit file as partially satisfied as opposed to satisfied

    is this normal practise?

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