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  • FIRST POST
    • mattravel
    • By mattravel 25th Jul 17, 11:44 AM
    • 3Posts
    • 6Thanks
    mattravel
    Fined while on garage forecourt!
    • #1
    • 25th Jul 17, 11:44 AM
    Fined while on garage forecourt! 25th Jul 17 at 11:44 AM
    Hi all, I've just received a 'Parking Charge Notice' from Euro Car Parks, who allege that my car was stopped in a garage forecourt on Edgware Rd, London for 22 minutes. The reason I'm posting this as a separate thread, is because clearly this is not a situation where my car was even parked in a car park... The 'driver' of my car (whoever that was...) had merely paused their journey to put air in the tyres, because a dashboard warning light had come on, warning them of dangerously low tyre pressures; they even paid £2 for the privilege of using the machine...

    Clearly this is not even a situation where you would expect to pay to park(!) – firstly it's not a car park; secondly because the driver was stopped specifically (and ONLY) to make use of the forecourt's air machine, which necessarily takes a certain amount of time.

    I've taken this up with the Esso garage concerned, and they claim that customers are supposed to inform them that they're using the air machine, beforehand, in order to avoid a fine.

    My question is this: as this is not a case involving a 'car park' – and the driver has not even been required to buy a parking ticket(!) – I'm wondering if you could clarify what my response should be (as the keeper)? I'm happy to send the template relating to BPA members on your 'Newbies' board, but would really appreciate your thoughts. Would you definitely advise to use your BPA template, versus simply giving Euro CP the facts and tell them I'm not paying...?

    Really hope you can help; my mother is ill in hospital right now, and this is the last thing I need...
Page 1
    • fisherjim
    • By fisherjim 25th Jul 17, 5:15 PM
    • 3,178 Posts
    • 4,878 Thanks
    fisherjim
    • #2
    • 25th Jul 17, 5:15 PM
    • #2
    • 25th Jul 17, 5:15 PM
    What ever you appeal it will be rejected, and you should have demanded that the idiot in the garage got it cancelled
    By by his logic if there is signage it should say that you need to inform them you are using the airline I doubt it does so how can they hold you to that?

    It's not a fine, you need to follow the instructions in the newbies thread Euro will just come up with some rubbish about terms are displayed on site.
    • mattravel
    • By mattravel 25th Jul 17, 9:45 PM
    • 3 Posts
    • 6 Thanks
    mattravel
    • #3
    • 25th Jul 17, 9:45 PM
    • #3
    • 25th Jul 17, 9:45 PM
    Ok great, I'll do that.
    What do you think my chances are of POPLA overturning it?
    I'm actually pretty happy to go to court over this; 'in my opinion' (etc etc) this is clearly a scam.

    As a journalist, I'm also thinking of dropping some editor mates a line; I'm pretty they'd be interested in running this story. 'Innocent motorists being fined for using petrol station facilities' etc. So by this logic, if you take more than 20 minutes filling your car up - i.e. if you're old / disabled - you're at risk go being fined for 'parking'... Hilarious.
    • Johnersh
    • By Johnersh 25th Jul 17, 10:14 PM
    • 1,176 Posts
    • 2,233 Thanks
    Johnersh
    • #4
    • 25th Jul 17, 10:14 PM
    • #4
    • 25th Jul 17, 10:14 PM
    If you can find a friendly mechanic willing to do you a favour and plug in his laptop, the car's diagnostic chip should have saved within its data log the tyre pressure warning error. That can be utilised as empirical data.

    I'd also complain in writing to Esso either via their CEO or via Twitter (the latter is highly effective) warning motorists that anyone stopping to use air machines risks a PCN.

    My experience is that Twitter complaints are usually responded to within 5 mins because of the "viral" risk...
    • Coupon-mad
    • By Coupon-mad 25th Jul 17, 10:18 PM
    • 61,573 Posts
    • 74,441 Thanks
    Coupon-mad
    • #5
    • 25th Jul 17, 10:18 PM
    • #5
    • 25th Jul 17, 10:18 PM
    Ok great, I'll do that.
    What do you think my chances are of POPLA overturning it?
    I'm actually pretty happy to go to court over this; 'in my opinion' (etc etc) this is clearly a scam.

    As a journalist, I'm also thinking of dropping some editor mates a line; I'm pretty they'd be interested in running this story. 'Innocent motorists being fined for using petrol station facilities' etc. So by this logic, if you take more than 20 minutes filling your car up - i.e. if you're old / disabled - you're at risk go being fined for 'parking'... Hilarious.
    Originally posted by mattravel
    Complain to your MP about this scam industry (please):

    http://forums.moneysavingexpert.com/showthread.php?p=72869191#post72869191

    We need more MPs primed and aware.

    I've taken this up with the Esso garage concerned, and they claim that customers are supposed to inform them that they're using the air machine, beforehand, in order to avoid a fine.
    Is it April Fool's Day?!

    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Loadsofchildren123
    • By Loadsofchildren123 25th Jul 17, 11:05 PM
    • 2,353 Posts
    • 3,929 Thanks
    Loadsofchildren123
    • #6
    • 25th Jul 17, 11:05 PM
    • #6
    • 25th Jul 17, 11:05 PM
    Lol I was about to suggest the Press might be interested.
    I'd like front row seats for this one and am almost hoping they sue you. What a farce.
    Get it on twitter and Facebook and everywhere else asap.

    Can you get a photo of the signage in view of the air machine you used? What does it say and could you see/read it? Also what do the instructions on the machine say - other than telling you to put your money in and how much it costs per minute I imagine it said nothing else. Photograph that too. Just in case you need evidence for the appeal and/or court. Good idea about the engine management info as well.

    As if this is "parking"!!!
    • Geoff1963
    • By Geoff1963 26th Jul 17, 12:09 AM
    • 1,055 Posts
    • 684 Thanks
    Geoff1963
    • #7
    • 26th Jul 17, 12:09 AM
    • #7
    • 26th Jul 17, 12:09 AM
    If the allegation was 22 minutes, that must have a start and finish time ; and if it was actually much shorter, one or both of those times is wrong.
    Were there two photographs, or continuous video ? Do you have proof your car was somewhere else during that time ?
    Try a few "similar" reg numbers in Halfords or DVLA, to see if your car has a near twin ; that might be an earlier or later clocking.
    • Beanpan
    • By Beanpan 26th Jul 17, 12:35 AM
    • 1 Posts
    • 0 Thanks
    Beanpan
    • #8
    • 26th Jul 17, 12:35 AM
    Appeals process
    • #8
    • 26th Jul 17, 12:35 AM
    Hello, this is my first post so I am sure that I am probably doing it wrong! I hope somebody who can help.

    On 13 June, I received a parking ticket. Having parked and paid correctly, I received a telephone call to say that my son had been taken to accident and emergency (he is fine now). After waiting for six hours in a and e I returned to a ticket on the basis that I have stayed longer than allowed.

    I have appealed the ticket on compassionate grounds. Harrow Council have written back to say that I need to provide a letter from my GP as evidence that my story is true.

    Unfortunately, my GP charges £20 for a letter!

    However, the appeal response has arrived more than 30 days after the appeal was made. Somebody has told me that the rules in some councils state that an appeal must be responded to within a 30 day period. I am unable to find any information to verify this And I wonder if anybody would be able to help. Thank you
    • fisherjim
    • By fisherjim 26th Jul 17, 8:09 AM
    • 3,178 Posts
    • 4,878 Thanks
    fisherjim
    • #9
    • 26th Jul 17, 8:09 AM
    • #9
    • 26th Jul 17, 8:09 AM
    Hello, this is my first post so I am sure that I am probably doing it wrong! I hope somebody who can help.

    On 13 June, I received a parking ticket. Having parked and paid correctly, I received a telephone call to say that my son had been taken to accident and emergency (he is fine now). After waiting for six hours in a and e I returned to a ticket on the basis that I have stayed longer than allowed.

    I have appealed the ticket on compassionate grounds. Harrow Council have written back to say that I need to provide a letter from my GP as evidence that my story is true.

    Unfortunately, my GP charges £20 for a letter!

    However, the appeal response has arrived more than 30 days after the appeal was made. Somebody has told me that the rules in some councils state that an appeal must be responded to within a 30 day period. I am unable to find any information to verify this And I wonder if anybody would be able to help. Thank you
    Originally posted by Beanpan
    Sorry yes you have done this wrong you have hi-jacked someone's thread which is nothing like yours.

    This forum deals with private (fake) parking tickets, you need to go to a site called pepipoo that deals with real council tickets and register on there.
    • mattravel
    • By mattravel 28th Jul 17, 2:56 PM
    • 3 Posts
    • 6 Thanks
    mattravel
    Just to update you all on this (might be useful for others if they have a similar experience): I contacted MRH Retail Services this morning - the owners of the Esso site on Edgware Rd - and they were actually very helpful. Got the fine removed in a matter of hours. It can happen!

    Thanks again to fisherjim and everyone else for your advice
    • Coupon-mad
    • By Coupon-mad 28th Jul 17, 3:35 PM
    • 61,573 Posts
    • 74,441 Thanks
    Coupon-mad
    Well done - but they should never be doing this at all. Did they say that would put a stop to it?

    If not I would complain to your MP and Trading Standards to do a test 'park/use' of the air machine and see if fines are still being generated.

    An absolute scam.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MikeDSmith1
    • By MikeDSmith1 15th Sep 18, 8:01 PM
    • 1 Posts
    • 0 Thanks
    MikeDSmith1
    Hello, we received a parking ticket from Euro at an Esso garage in Newington SE1 it included a nice shot of our car, now the weird thing is we were safely tucked up in bed at this time, had visited friends that evening in SE3 and our car was with us. Plus we have never driven our car in or anywhere near that area ever! I can only conclude someone is running a scam, we just received a letter from a debt collection agent. Cant get my head round this.
    • KeithP
    • By KeithP 15th Sep 18, 8:08 PM
    • 9,238 Posts
    • 9,447 Thanks
    KeithP
    Cant get my head round this.
    Originally posted by MikeDSmith1
    Mike, it would be a good idea for you to start a new thread specifically about your incident.

    Posting on someone else's thread, especially one over a year old, can only lead to confusion.

    In fact, thinking a little harder, it would be best if you deleted your above post and then create a new MSE login username - one which is totally anonymous.

    Abandon your current MSE username.
    .
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