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Have you anything written showing that you have raised these issues at any time during the last year?
Without that, I can easily see an argument being put forward that you have accepted the accommodation as it is.
Originally posted by wealdroam
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As mentioned above, there was correspondence with the regional manager. I've also submitted a complaint to the Advertising Standards Authority (ASA) and through them Trading Standards for the site being mis-sold.
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I would suggest that that sum is very small.
After all, you have managed without those facilities.
If you had hired, for example, a music room because you could not possibly manage without one, I might think differently.
Originally posted by wealdroam
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The issue would be that there is similar nearby accommodation with most of the features of my current accommodation, except those detailed above, and they are around £1k cheaper. Had the above facilities at my accommodation not been advertised, I would have chosen the other accommodation. The prospect of a study room was really key as I need quiet study space, and one of my fellow tenants was hoping to practise their instruments in the muisc room because of its soundproofing. In their rooms, they cannot play too loudly due to neighbours.
Long-Term Goal: £14'000 / £40'000 mortgage downpayment (2020)