Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • alfieralfie
    • By alfieralfie 12th Jul 17, 2:22 PM
    • 2Posts
    • 0Thanks
    How to get electoral roll info updated?
    • #1
    • 12th Jul 17, 2:22 PM
    How to get electoral roll info updated? 12th Jul 17 at 2:22 PM
    Hi I need some advice -

    I moved house in December last year, but contacted the national electoral roll so we could vote. We voted in March at the local ones & kept the voting notification. I then tried to change electric provider & was turned down cos I failed the credit check. I joined Equifax as I know my credit is good & found we weren't registered on the electoral roll. I took photos of my voting card & sent it to them with an email explaining that this information needed updating.
    They responded & said the council will send them updates to the electoral roll every few months & they will update it then. That was May & it is still not updated, hence I am now stuck with bad credit & need to get a gas contract for a new supply.

    Any ideas as to how I can force them to update my file??
Page 1
    • zx81
    • By zx81 12th Jul 17, 2:24 PM
    • 16,850 Posts
    • 17,861 Thanks
    • #2
    • 12th Jul 17, 2:24 PM
    • #2
    • 12th Jul 17, 2:24 PM
    Ask your council if they will do a manual update. At least find out when in the year they update.

    Ask the other CRAs if they will accept evidence from you for an update.
    • alfieralfie
    • By alfieralfie 12th Jul 17, 6:13 PM
    • 2 Posts
    • 0 Thanks
    • #3
    • 12th Jul 17, 6:13 PM
    • #3
    • 12th Jul 17, 6:13 PM
    Thanks, I will try that.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

328Posts Today

3,544Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin