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    • olgadapolga
    • By olgadapolga 10th Jul 17, 9:37 PM
    • 831Posts
    • 987Thanks
    Online Tax Credit Renewal
    • #1
    • 10th Jul 17, 9:37 PM
    Online Tax Credit Renewal 10th Jul 17 at 9:37 PM
    Hello everyone!

    I renewed our tax credits online last week. I've never renewed online before so don't know what to expect. Should I have received an email acknowledgement or anything? I ask as I went into my "personal tax account" earlier today and there was nothing there to indicate that I've even renewed online.

    Slightly worried that it may have gone wrong - things always seem to go wrong if I'm involved
Page 1
    • captainbeaker
    • By captainbeaker 10th Jul 17, 11:04 PM
    • 304 Posts
    • 525 Thanks
    • #2
    • 10th Jul 17, 11:04 PM
    • #2
    • 10th Jul 17, 11:04 PM
    log into your account it should show your status after a week. I got a text the same /next day after applying
    • olgadapolga
    • By olgadapolga 12th Jul 17, 8:42 PM
    • 831 Posts
    • 987 Thanks
    • #3
    • 12th Jul 17, 8:42 PM
    • #3
    • 12th Jul 17, 8:42 PM
    Just to update, a week later still no text/email or anything showing on the "personal tax account" other than "make sure you renew by 31st July", so I rang TCO to check that it had gone through correctly.

    They said that it's all been processed, the letters have been produced and will be sent out in due course. They have no idea why my tax account still says "make sure you renew by 31st July" but as long as it's been received/processed I don't really care
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