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    • Achrof
    • By Achrof 5th Jul 17, 4:02 PM
    • 1Posts
    • 0Thanks
    Can I leave mid contract after Vodafone rises prices for home broadband?
    • #1
    • 5th Jul 17, 4:02 PM
    Can I leave mid contract after Vodafone rises prices for home broadband? 5th Jul 17 at 4:02 PM
    I received an email from Vodafone after a year into the contract, 8 months left, to say that they are putting the price up, from 25 to 27.

    I really have a bad expreriece with them, I am in my 3rd Router after the last two stop working, and it tooks like 2 months without Internet to replace them. And because I live in a remote area, the interaction is always like "shut up and be happy we provide you with Internet" They even hang out the phone call because I was upset and complaining about the service, I should receive 36meg/8meg connection but it was like 12meg/1.5meg.

    Is it possible to move away from them before the end of the contract, which is in Feb 2018?

    if so, how?

    I've got better deal with other provider at 24.99 with Asus router.
Page 1
    • By HERMITT 15th Jul 17, 3:59 PM
    • 5 Posts
    • 0 Thanks
    • #2
    • 15th Jul 17, 3:59 PM
    • #2
    • 15th Jul 17, 3:59 PM
    If that 24.99 with Asus router is Origin, stay where you are!!!
    • teddysmum
    • By teddysmum 15th Jul 17, 4:12 PM
    • 8,984 Posts
    • 5,345 Thanks
    • #3
    • 15th Jul 17, 4:12 PM
    • #3
    • 15th Jul 17, 4:12 PM
    Speeds quoted are only 'up to' and very few get the top figure. They are only obliged to provide a speed within your quoted range.

    For instance our broadband is up to 17mbps, but the provider quotes a range of 2 to 6 for our house and only fails to give a service, if the speed is regularly below 2mbps .

    Other providers give an option to leave free of penalty if prices go up,but they have to actually inform you ,as just leaving will still incur a get out penalty.
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