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  • FIRST POST
    • Sleepy G
    • By Sleepy G 3rd Jul 17, 1:05 PM
    • 2Posts
    • 0Thanks
    Sleepy G
    Broadband Genie offers - anyone else waiting?
    • #1
    • 3rd Jul 17, 1:05 PM
    Broadband Genie offers - anyone else waiting? 3rd Jul 17 at 1:05 PM
    Hi,

    I'm a new user to the forum so this is my first request for help / support

    I used the Broadband Genie website at the beginning of April to move my broadband from BT to PlusNet. The offer at the time was that a successful transfer would give me 30 in Amazon vouchers.

    It's now three months later and I've received nothing back from them. Has anyone else used their service and had delays or difficulties in getting the offer fulfilled?

    Many thanks - G
Page 1
    • mije1983
    • By mije1983 3rd Jul 17, 2:07 PM
    • 3,332 Posts
    • 19,248 Thanks
    mije1983
    • #2
    • 3rd Jul 17, 2:07 PM
    • #2
    • 3rd Jul 17, 2:07 PM
    What have they said is the hold up?

    • Sleepy G
    • By Sleepy G 3rd Jul 17, 6:56 PM
    • 2 Posts
    • 0 Thanks
    Sleepy G
    • #3
    • 3rd Jul 17, 6:56 PM
    Thank you
    • #3
    • 3rd Jul 17, 6:56 PM
    I couldn't find any useful contact information on your website - but I shall try that. Thank you.
    • Wozuna K
    • By Wozuna K 13th Jul 18, 10:28 AM
    • 2 Posts
    • 0 Thanks
    Wozuna K
    • #4
    • 13th Jul 18, 10:28 AM
    No response from Broadband Genie
    • #4
    • 13th Jul 18, 10:28 AM
    Hello,

    I also signed up to switch to NOW TV broadbnd back in March 2018. On the expectation that I would receive a 50 M&S Voucher. I have emailed them multiple times now. Initially I did receive a response and gave my order reference and NOW TV account numbers as requested. This was back on the 8th May. Since then I have sent multiple replys and emails with no response whatsoever.
    Has anyone else managed to actually obtain a voucher from Broadband Genie or are they in cahoots with the broadband providers to acquire customers by faking the promise of vouchers?


    Thanks anyone who replies.


    Wozuna
    • Wozuna K
    • By Wozuna K 13th Jul 18, 10:29 AM
    • 2 Posts
    • 0 Thanks
    Wozuna K
    • #5
    • 13th Jul 18, 10:29 AM
    Any update...?
    • #5
    • 13th Jul 18, 10:29 AM
    Hello Sleepy G,


    Any update? Did you manage to find out anything?
    Please if you dont mind sharing the contact/email details that you used it would be much appreciated.


    Thanks


    Wozuna
    • JJ Egan
    • By JJ Egan 13th Jul 18, 11:27 AM
    • 10,617 Posts
    • 4,511 Thanks
    JJ Egan
    • #6
    • 13th Jul 18, 11:27 AM
    • #6
    • 13th Jul 18, 11:27 AM
    OP not been on this forum since last post 2017 .
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