Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • tdeacon81
    • By tdeacon81 2nd Jul 17, 10:01 PM
    • 14Posts
    • 4Thanks
    tdeacon81
    Bounce.mobi/PM-Connect Scam
    • #1
    • 2nd Jul 17, 10:01 PM
    Bounce.mobi/PM-Connect Scam 2nd Jul 17 at 10:01 PM
    I was recently subscribed to a wrestling content club without my knowledge. £2.50 was added to my phone bill after interacting with an advert that took over my phone screen. The advert had no available options to dismiss, and appeared taking over my whole screen more like ransomware.

    I could not dismiss the advert, so reluctantly pressed the continue button (not accept) assuming that I would have some sort of option to dismiss the pop up on another screen. There was not, and as a consequence I received a text message.

    Here is where my lack of understanding of the workings premium rate text messages was greatly to my disadvantage. I was under the misconception that my network provider would only bill me for making premium rate calls, or sending texts to non-standard numbers. This text message I had just received told that if I wanted to unsubscribe that I should text the word “STOP” to 60762. I thought that this was a ploy, and if I text this number this would result in being billed.

    Some spam emails by pressing unsubscribe send more as you have confirmed to the spammers an active email account, I thought this was a similar situation, and I was not about to reply to a premium rate text message to get billed. I deleted the spam message and soon fort what happened. Unfortunately this innocuous continue button subscribed me to a content club at a cost of £2.50 per week, I should check my phone bills more carefully as I did not realise this for several weeks until I had racked up £50 worth of charges, I did not realise a third party could add a subscription to a mobile phone bill in this way.
    Last edited by tdeacon81; 02-07-2017 at 11:27 PM.
Page 3
    • lixi986
    • By lixi986 13th Dec 18, 2:51 PM
    • 3 Posts
    • 3 Thanks
    lixi986
    Dear all,

    Thanks to Roger and the forms he provided, the instructions for which I pursued to Court, I was sucessful in claiming all my money back and the court fee. It really is worth doing it and doesn’t take much time. Only thing, is if someone is not so good with a computer you may need help from someone navigating this online, but aside from that, it was a straightforward process and totally worth it.

    A big thank you to Roger for kindly providing the forms which made the process so easy. People like Roger are the heroes of the internet and I am glad I searched for help online and found him!! Please contact Roger direct and he will gladly provide the information I am sure.

    Good luck everyone and do not hesitate to contact me for any information/help, happy to.

    Don’t let the scammers win!

    Best Wishes
    G x
    • lixi986
    • By lixi986 13th Dec 18, 2:53 PM
    • 3 Posts
    • 3 Thanks
    lixi986
    haha, I have changed the date now! PS I got all my money back after following Rogerís instructions!!
    • pmduk
    • By pmduk 13th Dec 18, 5:57 PM
    • 10,124 Posts
    • 7,743 Thanks
    pmduk
    You mention court? Did they settle out of court or was there a court judgement?
    • RGW
    • By RGW 13th Dec 18, 5:59 PM
    • 20 Posts
    • 24 Thanks
    RGW
    They only paid me when served the small claims court papers. They had refused to pay up to that point and only made some offers of several weeks of the payments they had taken.

    Within a day or so of completing the court papers online and them being served, I was offered full payment including court costs.

    Roger
    • Doors27
    • By Doors27 14th Dec 18, 11:01 PM
    • 1 Posts
    • 0 Thanks
    Doors27
    Hi all,

    I've just realised i've been scammed out of more than £200 by these cowboys! Thank you all so much for sharing your experiences on here, because like so many others, my service provider has been less than helpful.

    Roger, i have PM'd you about the templates/letters you used to successfully claim your refund. I'd be very grateful if you were willing to share with me also.

    Thanks
    Anthony
    • Jaz64
    • By Jaz64 15th Dec 18, 6:53 PM
    • 3 Posts
    • 2 Thanks
    Jaz64
    Ifitness scam
    Many thanks Roger for your assistance, after emailing pm connect they offered me 50%, then 75% & finally 100% + £25 fee + *£23.48 interest . Chq arrived recorded today.
    Took approx 2 week's to sort out.
    This is so worth pursuing the website is really easy to use.
    Total scam, outrageous DO NOT JUST ACCEPT IT.
    *this was the amount suggested by the small claims website.
    • Jaz64
    • By Jaz64 15th Dec 18, 6:55 PM
    • 3 Posts
    • 2 Thanks
    Jaz64
    Contact them immediately. Don't let them get away with it.
    I've just got a full refund £192, £23.48 interest & £25 fee. RESULT.
    • Castle
    • By Castle 16th Dec 18, 8:30 PM
    • 2,184 Posts
    • 2,932 Thanks
    Castle
    Many thanks Roger for your assistance, after emailing pm connect they offered me 50%, then 75% & finally 100% + £25 fee + *£23.48 interest . Chq arrived recorded today.
    Took approx 2 week's to sort out.
    This is so worth pursuing the website is really easy to use.
    Total scam, outrageous DO NOT JUST ACCEPT IT.
    *this was the amount suggested by the small claims website.
    Originally posted by Jaz64
    Make sure the cheque has cleared before you notify the courts.
    • RGW
    • By RGW 16th Dec 18, 8:56 PM
    • 20 Posts
    • 24 Thanks
    RGW
    Hi all,

    I've just realised i've been scammed out of more than £200 by these cowboys! Thank you all so much for sharing your experiences on here, because like so many others, my service provider has been less than helpful.

    Roger, i have PM'd you about the templates/letters you used to successfully claim your refund. I'd be very grateful if you were willing to share with me also.

    Thanks
    Anthony
    Originally posted by Doors27
    Sure, please PM me your email address and I will send you the files.

    Roger
    • DJ99
    • By DJ99 13th Jan 19, 3:51 PM
    • 2 Posts
    • 1 Thanks
    DJ99
    Glad Iíve just found this forum. Realised that weíve been charged £12.50 per month for over a year too. Thanks to Roger for helping out. Can you please also send me the relevant documents to get my cash back from these scammers?! Iíll PM you if thatís ok.
    • RGW
    • By RGW 13th Jan 19, 5:03 PM
    • 20 Posts
    • 24 Thanks
    RGW
    Glad Iíve just found this forum. Realised that weíve been charged £12.50 per month for over a year too. Thanks to Roger for helping out. Can you please also send me the relevant documents to get my cash back from these scammers?! Iíll PM you if thatís ok.
    Originally posted by DJ99
    Please PM me your email address and I will send you the documents.

    Roger
    • FrankieFace
    • By FrankieFace 17th Jan 19, 9:34 PM
    • 1 Posts
    • 0 Thanks
    FrankieFace
    Hi RGW,

    Could you please send me a template of the letter used for this as I have been conned out of around £400? Also the copy of the court papers if possible?

    Thanks so much
    • RGW
    • By RGW 17th Jan 19, 10:06 PM
    • 20 Posts
    • 24 Thanks
    RGW
    Hi RGW,

    Could you please send me a template of the letter used for this as I have been conned out of around £400? Also the copy of the court papers if possible?

    Thanks so much
    Originally posted by FrankieFace
    No problem, have sent them to you. Good luck!

    RGW
    • MikeRose
    • By MikeRose 19th Jan 19, 8:21 AM
    • 1 Posts
    • 0 Thanks
    MikeRose
    Hi RGW, I can you email me the template letter and a copy of the court papers please. I have sent you a private message with my email address. Many thanks

    PS you are a hero!!
    • DJ99
    • By DJ99 7th Feb 19, 5:05 PM
    • 2 Posts
    • 1 Thanks
    DJ99
    Thanks to this forum and the advice and documents from RGW, we received a cheque in the post today for £190! Will keep a closer eye on our mobile bills in the future and have blocked premium rate charges.
    • RGW
    • By RGW 22nd Feb 19, 10:11 AM
    • 20 Posts
    • 24 Thanks
    RGW
    At the time that I was having problems, I posted a message on the Vodafone forums on the Vodafone website. I have tried to post messages there in reply to other users to say that I know how to get full refunds from these companies that are ripping mobile clients off with these subscription scams. Every time I post on the Vodafone forums, my messages are deleted. I think this shows how complicit the mobile companies are. Because they share income with the scamming subscription company they are complicit and not in a hurry to shut it down.

    Anyone who needs the letters that I used and the court papers that I filed, please send me a PM and I will email them to you.

    These letters and court papers have helped many people on this forum recover full refunds including interest and court filing costs.

    I am not a lawyer and not looking for anything. I am just trying to help other people who were ripped off the same as I was.

    RGW
    • danreegs
    • By danreegs 21st Mar 19, 5:05 PM
    • 1 Posts
    • 0 Thanks
    danreegs
    Hi RGW


    Could you forward me the relevant documentation too please.


    Thanks in advance
    • payforitsucks
    • By payforitsucks 23rd Mar 19, 7:11 PM
    • 4 Posts
    • 2 Thanks
    payforitsucks
    Well done RGW. You're doing a great job in helping people get their money back from these scammers. The regulator is proposing changes to the regulation of these services, which should make it much harder to auto-subscribe consumers to dubious "services". Also worth reminding people that these subscriptions are subject to the 120 Day rule. The way this is applied varies between networks, but basically, if you haven't used the "service" for 120 days the subscription becomes invalid. Can't post a link but Google "payforit 120 day rule". See pages 35-36.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

432Posts Today

4,502Users online

Martin's Twitter