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    • Al Ross
    • By Al Ross 19th Jun 17, 8:14 PM
    • 415Posts
    • 80Thanks
    Al Ross
    BT Sport
    • #1
    • 19th Jun 17, 8:14 PM
    BT Sport 19th Jun 17 at 8:14 PM
    I haggled for a better deal back in March. I have Infinity 1,BT Sport and phone line.

    Back then I got an email confirmation with the new ongoing prices and cost for BT Sport shows 0.00. The BT operator also informed me that new contracts taken out after the 1st of January would not be subject to any of the price increases.

    I received an email a few days ago saying my Sports Package was going up to 3.50 a month. Can they legally do this?
Page 1
    • TadleyBaggie
    • By TadleyBaggie 19th Jun 17, 9:08 PM
    • 2,742 Posts
    • 2,078 Thanks
    • #2
    • 19th Jun 17, 9:08 PM
    • #2
    • 19th Jun 17, 9:08 PM
    Seems it might have been free for 3 months only, what does the contract you agreed to say?
    • Al Ross
    • By Al Ross 19th Jun 17, 9:41 PM
    • 415 Posts
    • 80 Thanks
    Al Ross
    • #3
    • 19th Jun 17, 9:41 PM
    • #3
    • 19th Jun 17, 9:41 PM
    From my email dated 24.02.17

    Ongoing charges for this order

    Line Rental 0.00
    Broadband and Calls 47.49 Yet to discover BT TV? See for a great TV service Special offer discount -21.50 Your special offer discount lasts for 24 months BT Sport Pack 0.00
    Total ongoing charges for this order 25.99
    Our prices and terms may change at any time while you're in contract with us. We'll let you know about any important changes before they happen.
    You might have paid for some of this already.
    About your BT Sport charges

    You'll get a discount on full price BT Sport while you're within the minimum term of your BT TV and BT Broadband contracts. To keep that price, you'll need to renew these contracts when they run out. If you don't, you'll lose the discount and start paying 6 a month. We'll let you know if the price changes.
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