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  • FIRST POST
    • chetman
    • By chetman 19th Jun 17, 12:23 PM
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    chetman
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    Help - Viagogo seller
    • #1
    • 19th Jun 17, 12:23 PM
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    Help - Viagogo seller 19th Jun 17 at 12:23 PM
    I have just had the sale of my tickers for the Green Day gig for British Summertime this summer on July 1st cancelled.

    The sale had been agreed and I was waiting for the tickets to arrive. I clicked on "report a problem" as I cannot find a UPS envelope (which the instructions said i need) despite visiting numerous recommended shops in my local area. I just needed advise on how to send the tickers.

    Now i have an email from them telling me the sale is cancelled and that I will be charged 40 admin fee!!

    I have tweeted and sent them an email but i see a lot of people have issues with their customer services not contacting them back!!

    Is there anything anyone can suggest i can do?

    Thanks
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