Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • vixen1500
    • By vixen1500 17th May 17, 11:15 PM
    • 489Posts
    • 1,050Thanks
    vixen1500
    HP photosmart printer - prints wrong colour
    • #1
    • 17th May 17, 11:15 PM
    HP photosmart printer - prints wrong colour 17th May 17 at 11:15 PM
    My HP photosmart printer has decided to now print in either Red or Brown instead of black.

    I have tried to dismantle it to clean the printhead, got as far as the last 4 screws but had nothing small enough to get them out.

    Anyone any ideas how I might solve this?

    Prints all the other colours fine
Page 1
    • neilmcl
    • By neilmcl 17th May 17, 11:35 PM
    • 10,949 Posts
    • 7,772 Thanks
    neilmcl
    • #2
    • 17th May 17, 11:35 PM
    • #2
    • 17th May 17, 11:35 PM
    Have you checked the ink levels? Does it have a dedicated black ink cartridge?
    • Le_Kirk
    • By Le_Kirk 18th May 17, 9:33 AM
    • 2,669 Posts
    • 1,532 Thanks
    Le_Kirk
    • #3
    • 18th May 17, 9:33 AM
    • #3
    • 18th May 17, 9:33 AM
    Is there an option, when black cartridge has run out, to continue printing by mixing other colours to make black? I had this on my previous Epson.
    • psychic teabag
    • By psychic teabag 18th May 17, 9:41 AM
    • 2,669 Posts
    • 1,561 Thanks
    psychic teabag
    • #4
    • 18th May 17, 9:41 AM
    • #4
    • 18th May 17, 9:41 AM
    Are you using genuine ink or third-party stuff ?
    • MarkFromCornwall
    • By MarkFromCornwall 18th May 17, 3:15 PM
    • 756 Posts
    • 485 Thanks
    MarkFromCornwall
    • #5
    • 18th May 17, 3:15 PM
    • #5
    • 18th May 17, 3:15 PM
    HP printers usually have a 'clean cartridge' procedure that can be run from printer properties, perhaps under 'services'.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,606Posts Today

9,001Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin