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    • ChrisJJ
    • By ChrisJJ 20th Apr 17, 8:27 PM
    • 159Posts
    • 83Thanks
    Kindle downloads failing - any ideas?
    • #1
    • 20th Apr 17, 8:27 PM
    Kindle downloads failing - any ideas? 20th Apr 17 at 8:27 PM
    I'm having difficulty downloading programmes to my Kindle. I have two; one is absolutely fine but the second is now refusing to download from BBC iplayer, although Netflix seems to be ok.

    When I click on 'download', it almost immediately says 'download failed'.

    There is enough storage space available, so it's not that.

    I'm not technologically inclined so am wondering if anyone can give me some pointers on this?

    Thanks in advance
Page 1
    • dipsomaniac
    • By dipsomaniac 20th Apr 17, 9:22 PM
    • 5,778 Posts
    • 2,247 Thanks
    • #2
    • 20th Apr 17, 9:22 PM
    • #2
    • 20th Apr 17, 9:22 PM
    if internet is ok and you have tried rebooting kindle i would uninstall and reinstall iplayer app. you will lose any downloads you currently have when you uninstall
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
    • AirCooledHeaven
    • By AirCooledHeaven 21st Apr 17, 10:06 AM
    • 849 Posts
    • 403 Thanks
    • #3
    • 21st Apr 17, 10:06 AM
    • #3
    • 21st Apr 17, 10:06 AM
    Most likely an issue with the app. There have been many complaints about the android version of this app coming up with this 'download failed' problem. Might be worth a shot to uninstall it and then reinstall.
    • ChrisJJ
    • By ChrisJJ 21st Apr 17, 4:02 PM
    • 159 Posts
    • 83 Thanks
    • #4
    • 21st Apr 17, 4:02 PM
    • #4
    • 21st Apr 17, 4:02 PM
    Thanks - I appreciate your replies I did indeed reinstall the app and things seem to be working now. That's a relief

    Thanks again!
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