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  • FIRST POST
    • muddym2002
    • By muddym2002 11th Apr 17, 8:50 PM
    • 19Posts
    • 5Thanks
    muddym2002
    0 WOW
    Teletext holidays have mis-old me a holiday. What to do next?
    • #1
    • 11th Apr 17, 8:50 PM
    0 WOW
    Teletext holidays have mis-old me a holiday. What to do next? 11th Apr 17 at 8:50 PM
    Hi all
    Advice needed!! Booked our honeymoon with Teletext holiday today. Informed the advisor what i wanted (5*star resort in Dubai) He found what i wanted but I thought id better take a look at the room he was offering me before confirming as it was non refundable. He agreed and told me to look on the resort website. He said I would be staying the "Tower room" which I was happy with and I paid the £1460 with my debit card. Before ending the call he advised that i would have to call the resort and inform them I would like a double bed and not 2 twin beds.

    When I rang the resort they said the travel company had not reserved the Tower room but a cheaper option of the Garden resort room. This room according to reviews on trip advisor is no better than a 2*!!

    Tried ringing Teletext holidays but have been fobbed off with usual we will get back to you in 24-48 hours. Ive read some post on here and the web and Teletext are known for this type of scam!! Apparently not many people are successful with their claims against Teletext and they have poor customer service. I'm not well off and saved up for this honeymoon to make it a special time for both of us. Is there anything I can do? Iíve rang my bank but they canít assist me either. Any advice will be appreciated

    Thanks in advance
Page 3
    • Westin
    • By Westin 15th Sep 18, 9:25 AM
    • 1,501 Posts
    • 1,111 Thanks
    Westin
    Teletext will have likely booked the hotel component of your holiday via a third party bed bank.

    The period prior to arrival may vary as to when the actual hotel receives and processes your names into their own reservations system. This could even be a few days before arrival date.

    This does not mean that a room has not been held, just that the hotel does not see it under your surname at this time.
    • Caz3121
    • By Caz3121 15th Sep 18, 11:53 AM
    • 11,442 Posts
    • 7,490 Thanks
    Caz3121
    he told me that he could find a 5 start cheaper so i went with him
    after paymet was processed i checked and it was only 3.5 stars
    Originally posted by teletextsfraud
    the grand muthu hotel IN TENERIFE
    Originally posted by teletextsfraud
    If it is this one, it is classed as a 5* hotel. (Grand Muthu Golf Plaza Hotel & Spa) However you need to understand what the star rating means in different countries
    for Spain it relates to room size
    http://www.cehat.com/frontend/cehat/Hotel-Classification-System-In-Spain-vn2682-vst328
    • teletextsfraud
    • By teletextsfraud 15th Sep 18, 3:18 PM
    • 3 Posts
    • 0 Thanks
    teletextsfraud
    thanks but the holiday is still missold by teletext
    thanks for the update for this

    i booked a ''no quibbles everything included holiday'' THEIR WORDS

    does this count that 1o minutes after taking my money that they have now

    chnaged my flight

    told me i now need to pay for bags they said ''so sorry''

    the speedy shuttle that i purchased is now an coach

    ''so sorry'''

    to cancel with teletext holidays is now 50% of what i paid

    th change the holiday to where i want to go is an extra 40%

    to move to the same rated hotel is now going to cost me at least 600 and thats them taing the 80 poounds admin fee offf



    SO PLEASE SIR DONT TELL ME THAT TELETEXT HOLIDAY DONE THIS DUE TYO A RATING


    THEY CLEARLY TOOK ME ON


    and are still doing it


    do you know the hotel in which i booked only have 1 room booked also and not the 2 5 star ratings that i booked


    i will post more up dont worry



    this trading of any kind is wrong

    they are NOT ABTA protected



    please stay away from teletext holidays




    they also operate under these names

    Truly Travel Ltd
    ATOL Number7300
    Address:Royal House
    2-4 Vine Street
    UXBRIDGE
    Middlesex
    UB8 1QE

    Telephone:02077 411245
    beatthebrochure
    travelclub
    trulyholiday

    Trading Names: Beatthebrochure
    Holidaylinedirect
    Media Travel
    Mediatravel
    Teletext Holidays
    Teletext Holidays Direct
    Teletextholidays
    Travelclub
    Truly Holidays
    • TadleyBaggie
    • By TadleyBaggie 16th Sep 18, 11:08 AM
    • 2,904 Posts
    • 2,214 Thanks
    TadleyBaggie
    You've already have started 2 threads on this, and now you hijack another thread.
    • Pollycat
    • By Pollycat 16th Sep 18, 11:59 AM
    • 20,705 Posts
    • 55,667 Thanks
    Pollycat
    You've already have started 2 threads on this, and now you hijack another thread.
    Originally posted by TadleyBaggie
    The 2 threads that were started by 'teletextsfraud' have been deleted.

    That poster was warned that would happen.
    • photome
    • By photome 16th Sep 18, 4:47 PM
    • 13,480 Posts
    • 8,990 Thanks
    photome
    The 2 threads that were started by 'teletextsfraud' have been deleted.

    That poster was warned that would happen.
    Originally posted by Pollycat
    Which of course means he has lost any advice he was given on the other threads.

    He would have been better posting on the rants board
    • Pollycat
    • By Pollycat 17th Sep 18, 8:19 AM
    • 20,705 Posts
    • 55,667 Thanks
    Pollycat
    Which of course means he has lost any advice he was given on the other threads.

    He would have been better posting on the rants board
    Originally posted by photome
    Precisely.

    I can understand his frustration and anger but he went about it the wrong way.
    I think the 2 threads started by him should have been merged and the post on this thread deleted.

    But - nobody is going to heed the warning not to use this company.
    Give it a few months and someone will be along with a similar tale of woe.
    I don't understand why people do their research after parting with their money instead of before.
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