Hello
I moved into a new build rented apartment in December 2016 and the electricity meter was set up with SSE by the landlords. I have contacted SSE multiple times to receive a initial letter or bill from them as I want to change companies to look for a better deal. I have had no information from them at all about what tariff I am on. Each time I have rung up they have said that I am on the system as "de-energised" but the landlords confirmed the electricty is with them and I have been receiving electricity. I have told them each time that this is not the case. They have since confirmed that this was a computer system error. I am now three months on and they have promised last week that they were sorting it but I have still not heard anything. I am concerned I will be hit with a massive bill when they do finally get round to sending me one after 3 months + of being on an unknown tariff

. Does anyone know how I can sort this / if there is anyone I can complain to as I feel I am going to pay an unnecessarily large amount for electricity over this time.
Help please!
Thanks
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