Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • tompiq
    • By tompiq 18th Mar 17, 12:16 PM
    • 3Posts
    • 0Thanks
    Late Payments - Idem Servicing
    • #1
    • 18th Mar 17, 12:16 PM
    Late Payments - Idem Servicing 18th Mar 17 at 12:16 PM
    Hi all,

    First post, apologies if it's in the wrong place or throughly well answered.

    I recently checked my credit file for the first time and discovered that a loan that I settled in 2015 (originally Egg Money, then Britannica, and finally Idem) had 3 late payment markers. One was from 2013 and two were from 2014. I contacted Idem and they sent through an explanation that said, in each case, payments were cleared into their accounts 1 day late. Having rung around other lenders and financial institutions the general rule of thumb seems to anywhere between 5 days and 14 days before ANYTHING gets marked on a credit file as being late. I was wondering is there official guidance on this? In total (across the three payments) I was a total of 11 hours late so it strikes me as incredibly agregious to be subject to 3 credit file ruining markers for that.

    Alternatively, since the Idem line seems to be 'Late payments MAY affect your credit file' and it seems they have a policy that they WILL affect credit file no questions asked, is there a way to challenge that as a misrepresentation on their part? It all seems a bit silly. For my part, these were DC rather than DD payments (I know that was stupid, but it was necessary at the time for a whole host of reasons too boring to go into here). Any help or advice anyone can provide is much appreciated.

    Many thanks.
Page 1
    • jonesMUFCforever
    • By jonesMUFCforever 18th Mar 17, 4:09 PM
    • 24,752 Posts
    • 11,967 Thanks
    • #2
    • 18th Mar 17, 4:09 PM
    • #2
    • 18th Mar 17, 4:09 PM
    ''Ringing round other financial institutions etc etc'' - pull the other one!
    If the fact that you were late in paying then they are factually correct in reporting this.
    What goes around - comes around
    give lots and you will always receive lots
    • Ben8282
    • By Ben8282 18th Mar 17, 8:41 PM
    • 2,276 Posts
    • 1,015 Thanks
    • #3
    • 18th Mar 17, 8:41 PM
    • #3
    • 18th Mar 17, 8:41 PM
    Duplicate thread
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,985Posts Today

7,180Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin