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    • bumpercars99
    • By bumpercars99 14th Mar 17, 5:18 PM
    • 67Posts
    • 61Thanks
    Switching Sky to Plusnet
    • #1
    • 14th Mar 17, 5:18 PM
    Switching Sky to Plusnet 14th Mar 17 at 5:18 PM
    I'm after a bit of advice on how switching broadband supplier works.

    We've been having some problems with service from Sky and the price of it seems to be going up and up so we've had a look around and can find a plusnet deal that should save us over 15 a month.

    As the motivation for moving is largely financial, we're trying to work out how to minimise double paying. Do most people have to pay 2 providers when they switch over? Plusnet say that they'll contact Sky for us, can we trust that to cancel or do we need to do it ourselves?

    Sorry for so many questions, BB is the one thing I've never switched before and I'm not sure how it works practically. If we need to pay an extra month's charge as well as a connection charge, the saving becomes a lot more marginal.
Page 1
    • bumpercars99
    • By bumpercars99 14th Mar 17, 5:26 PM
    • 67 Posts
    • 61 Thanks
    • #2
    • 14th Mar 17, 5:26 PM
    • #2
    • 14th Mar 17, 5:26 PM
    Never mind. I called Sky and they've matched my Plusnet offer. Problem solved.
    • teddysmum
    • By teddysmum 15th Mar 17, 1:10 PM
    • 9,039 Posts
    • 5,388 Thanks
    • #3
    • 15th Mar 17, 1:10 PM
    • #3
    • 15th Mar 17, 1:10 PM
    Lucky you. I did the switch and regretted it. (Sky would only offer free broadband and full price line).

    The actual switch was no problem and provided you move after your minimum term ends you pay each provider for the time with them; no overlap.
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