Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • hades-anansi
    • By hades-anansi 13th Mar 17, 6:39 PM
    • 1Posts
    • 0Thanks
    Webuyanyphone - poor service
    • #1
    • 13th Mar 17, 6:39 PM
    Webuyanyphone - poor service 13th Mar 17 at 6:39 PM
    Have recently sent an iPhone 7 to this company as they offered a competitive rate and quick payouts, also the reviews initially looked good. So far my phone has been gone over a week with no sign of anything happening. Every time I call gets a different excuse. I just want to know if other people have used them and what their experience is.
Page 1
    • dogue999
    • By dogue999 27th Mar 17, 9:15 AM
    • 1 Posts
    • 0 Thanks
    • #2
    • 27th Mar 17, 9:15 AM
    • #2
    • 27th Mar 17, 9:15 AM
    I've used them twice in the past (12 months ago) the service was very good......however, I used them nearly 5 weeks ago now and I'm still waiting for my payment. I chased them up with an email and got a reply back advising they were very busy etc etc and it would be processed by one of the technical team ASAP - I'm still waiting and have emailed them again today...
    • fanfan26
    • By fanfan26 29th Mar 17, 5:30 PM
    • 1 Posts
    • 0 Thanks
    • #3
    • 29th Mar 17, 5:30 PM
    • #3
    • 29th Mar 17, 5:30 PM
    Same situation here , I trusted them , sent my iphone quiet new , and when received they have claimed that my phone had marks , i have then requested them to return my phone , but they refused and told me that i had to accept their offer.
    Im now taking further as i want my phone back. i will let you know how it goes and what action you can take against those crap companies.
    • Carolm101
    • By Carolm101 30th Mar 17, 2:02 PM
    • 1 Posts
    • 0 Thanks
    • #4
    • 30th Mar 17, 2:02 PM
    Non return of phone
    • #4
    • 30th Mar 17, 2:02 PM
    In the same situation as you, requested return as offer was unacceptable, e-mailed and rang daily to find out when I'd get phone back, only to see even though they accepted my request to return phone (automated email) they have paid offer I turned down into my account 10 days later.
    How are you getting on, what action will you take to get compensation from them?
    • Frozen_up_north
    • By Frozen_up_north 30th Mar 17, 2:48 PM
    • 1,466 Posts
    • 712 Thanks
    • #5
    • 30th Mar 17, 2:48 PM
    • #5
    • 30th Mar 17, 2:48 PM
    Why would anyone send a valuable item, such as an iPhone 7, to an outfit like "we buy any phone"?

    There have been other, similar, tales of woe posted on this forum.

    We traded in our old phones at an Apple Store, they issue vouchers on the spot. More info and an estimated trade in price can be found via the Apple web site:
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

51Posts Today

1,538Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin