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  • FIRST POST
    • wayeye
    • By wayeye 13th Mar 17, 10:52 AM
    • 5Posts
    • 1Thanks
    wayeye
    home damage insurance claim - payment procedure
    • #1
    • 13th Mar 17, 10:52 AM
    home damage insurance claim - payment procedure 13th Mar 17 at 10:52 AM
    Anyone been through a claim before with Halifax?
    Their assessor has visited and agreed to pay for damage repairs of few thousand pounds with a company we have sourced.
    But they say we need to pay and they will reimburse. I can't afford to to pay all this £XXXX and wait for reimbursement. Is this normal procedure?
    thanks
Page 1
    • rs65
    • By rs65 13th Mar 17, 6:49 PM
    • 5,345 Posts
    • 2,543 Thanks
    rs65
    • #2
    • 13th Mar 17, 6:49 PM
    • #2
    • 13th Mar 17, 6:49 PM
    But they say we need to pay and they will reimburse. I can't afford to to pay all this £XXXX and wait for reimbursement. Is this normal procedure?
    Originally posted by wayeye
    This is one way to settle a claim. Another is for the insurer to pay the repairer directly. Tell the insurer you can't afford it and ask hem to pay direct.
    • Blibble
    • By Blibble 13th Mar 17, 6:57 PM
    • 432 Posts
    • 749 Thanks
    Blibble
    • #3
    • 13th Mar 17, 6:57 PM
    • #3
    • 13th Mar 17, 6:57 PM
    Does Halifax have their own supplier which they could use to perform the works? This would usually only mean paying any relevant policy excess up front.
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