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    • Robert89
    • By Robert89 12th Mar 17, 10:56 PM
    • 58Posts
    • 210Thanks
    Sister fell for phishing tax scam by text (Help)
    • #1
    • 12th Mar 17, 10:56 PM
    Sister fell for phishing tax scam by text (Help) 12th Mar 17 at 10:56 PM
    My sister got a text from what she thought was HM Revenue & Customs. From a sender called 'TaxReturned'.

    The text read as follows:

    (Name), with end of tax year approaching, it's time to get some extra money in your pocket.

    Apply here for your tax refund:

    Stupidly she then opened the link and provided them with her and her boyfriend's national insurance numbers and our home address, which they asked for in the 'form', thinking they can get a tax rebate. She's young and naive so had no idea about these text scams. My concern is what will the scammer do now he has got the information he wants, and what can we do about it?
    January 2011: Salt Blu-ray June 2013: 5 (Paypal) / Mouse Mat July 2013: 100 / 600ml bottle of Pepsi Max / 5 Love2shop voucher August 2013: Another mouse mat.. / A Yorkie June 2014: 1 month Club Penguin voucher October 2014: Psycho-pass Blu-ray March 2015: Honeymoon Blu-ray + signed poster
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    • Darksparkle
    • By Darksparkle 13th Mar 17, 6:14 AM
    • 4,995 Posts
    • 3,256 Thanks
    • #2
    • 13th Mar 17, 6:14 AM
    • #2
    • 13th Mar 17, 6:14 AM
    She should report it to HMRC and her bank.
    • sheramber
    • By sheramber 13th Mar 17, 10:33 AM
    • 4,488 Posts
    • 3,374 Thanks
    • #3
    • 13th Mar 17, 10:33 AM
    • #3
    • 13th Mar 17, 10:33 AM
    If you've had an HMRC email or text message you suspect isn't genuine report it here

    If HMRC needs to contact you about anything confidential they!!!8217;ll reply by phone or post.

    HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by email or text message.
    • TadleyBaggie
    • By TadleyBaggie 13th Mar 17, 11:53 AM
    • 2,705 Posts
    • 2,043 Thanks
    • #4
    • 13th Mar 17, 11:53 AM
    • #4
    • 13th Mar 17, 11:53 AM
    She should report it to HMRC and her bank.
    Originally posted by Darksparkle
    OP makes no mention of bank details being supplied.
    • dori2o
    • By dori2o 16th Mar 17, 10:43 PM
    • 7,581 Posts
    • 12,674 Thanks
    • #5
    • 16th Mar 17, 10:43 PM
    • #5
    • 16th Mar 17, 10:43 PM
    There is a company called Tax Returned Limited. They are a company who send out hundreds of thousands of mailer forms for people to fill in to reclaim tax and make expenses claims, usually for flat/fixed rate expenses or uniform/ laundry expenses claims.

    I've never seen them use this method before of gathering new 'customers' but if the OP has only filled in name and address details and not provided bank details then this does not fit the usual scam emails which generally ask for bank and/or credit card details in order to take money directly from accounts.

    The issue with the majority of these online based tax refund/expense claim companies is that they have the person sign a Deed of Assignment. This Deed transfers ownership of the tax refund to the company, meaning HMRC have a legal obligation to pay the refund to the company as they legally own the money.

    Deeds of Assignment can only apply for tax which has already been paid, meaning they only assign the tax years which have ended, and only a maximum of upto the last 4 tax years which is all that is available to be reviewed. Deeds of assignment cannot apply to future tax years.

    HMRC get many complaints about these, especially where the taxpayer is unaware that they have signed this deed, and some get quite upset when they realise the refund has been sent to these companies (typically this is done so that these companies can deduct their 'Fee' for providing their services before sending the rest of the payment to the claimant. This despite the only work the company has done is to provide a form byonline post or online which the taxpayer fills in, prints out, and posts to HMRC)

    If the OP did give bank details please contact the bank(s) immediately if not already done so.

    If you do simply receive a form/forms to complete please update this topic to advise the name of the company they are from.

    I've never seen this approach and I would use the information to pass on to the necessary people in HMRC.
    To equate judgement and wisdom with occupation is at best . . . insulting.
    • TempUserName123
    • By TempUserName123 17th Mar 17, 12:15 AM
    • 33 Posts
    • 8 Thanks
    • #6
    • 17th Mar 17, 12:15 AM
    • #6
    • 17th Mar 17, 12:15 AM
    It is against the law for businesses to spam text or call people.

    I would suggest you raise a complaint here:

    This is quite a serious offence. It takes 5 minutes to report them
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