Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Andrew
      Verified User verified user
    • By MSE Andrew Verified User verified user 24th Feb 17, 3:32 PM
    • 62Posts
    • 7Thanks
    MSE Andrew
    Add your feedback on energy supplier Future Energy
    • #1
    • 24th Feb 17, 3:32 PM
    Add your feedback on energy supplier Future Energy 24th Feb 17 at 3:32 PM
    This is a feedback thread on energy supplier

    Future Energy

    Please share your experience with other MoneySavers. Click reply to take part
    • Did your switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the

    Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.
    Last edited by MSE Andrea; 25-01-2018 at 1:33 PM.
Page 1
    • Revband
    • By Revband 7th Dec 17, 2:33 PM
    • 1 Posts
    • 0 Thanks
    Revband
    • #2
    • 7th Dec 17, 2:33 PM
    Not recommended
    • #2
    • 7th Dec 17, 2:33 PM
    I switched from Future Energy on 2nd August and they continued to take DD payments for three months I rang them 10th October and received a refund of the payments.

    I am still awaiting my final bill and and over payment refund its now the 7th December, all I get is excuses, I have now given them 7 days to get it sorted or I will contact the ombudsman.
    • MSE Andrea
    • By MSE Andrea 25th Jan 18, 12:21 PM
    • 9,008 Posts
    • 21,792 Thanks
    MSE Andrea
    • #3
    • 25th Jan 18, 12:21 PM
    • #3
    • 25th Jan 18, 12:21 PM
    Hi folks

    Future energy has ceased trading. Full info is in our News story:

    Future Energy ceases trading - what it means for customers

    We're sharing this across several past forum threads for anyone who may have subscribed to them and receive email notifications.
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
    MSE Facebook, MSE Twitter, MSE Deals Facebook, MSE Deals Twitter, Forum Twitter, Instagram, Pinterest
    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    Report inappropriate posts: click the report button
    Point out a rate/product change
    Flag a news story: news@moneysavingexpert.com
    • Hengus
    • By Hengus 25th Jan 18, 1:07 PM
    • 5,731 Posts
    • 3,517 Thanks
    Hengus
    • #4
    • 25th Jan 18, 1:07 PM
    • #4
    • 25th Jan 18, 1:07 PM
    Initial press statements at the time Future Energy started trading suggested that they had set an initial 80K customer target. Latest Press reports suggest that they only managed to attract about 10K. One has to wonder 'which supplier is next'? The sad thing is that we are all paying for these failures via the Consumer Levy.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,091Posts Today

7,717Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin