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  • FIRST POST
    • nicter
    • By nicter 22nd Feb 17, 9:00 PM
    • 266Posts
    • 284Thanks
    nicter
    Scam email purporting to be HMRC
    • #1
    • 22nd Feb 17, 9:00 PM
    Scam email purporting to be HMRC 22nd Feb 17 at 9:00 PM
    Received an email saying I was entitled to a tax refund of £490.00
    As my husband had just transferred his married tax allowance to me I fell for it and put my bank details into the linked page so they could pay my "refund" direct into my bank account
    Luckily I realised my mistake within 24 hours and cancelled my bank card before any money was taken
    Having looked again at the linked page they sent me further links from that page are genuine HRMC links
    I guess they are targeting people now as lots will be expecting rebates from tax returns submitted
Page 1
    • TadleyBaggie
    • By TadleyBaggie 22nd Feb 17, 10:14 PM
    • 2,947 Posts
    • 2,264 Thanks
    TadleyBaggie
    • #2
    • 22nd Feb 17, 10:14 PM
    • #2
    • 22nd Feb 17, 10:14 PM
    Not exactly a new thing: https://www.google.co.uk/#q=hmrc+refund+scam
    • takman
    • By takman 23rd Feb 17, 11:28 AM
    • 3,777 Posts
    • 3,436 Thanks
    takman
    • #3
    • 23rd Feb 17, 11:28 AM
    • #3
    • 23rd Feb 17, 11:28 AM
    Received an email saying I was entitled to a tax refund of £490.00
    As my husband had just transferred his married tax allowance to me I fell for it and put my bank details into the linked page so they could pay my "refund" direct into my bank account
    Luckily I realised my mistake within 24 hours and cancelled my bank card before any money was taken
    Having looked again at the linked page they sent me further links from that page are genuine HRMC links
    I guess they are targeting people now as lots will be expecting rebates from tax returns submitted
    Originally posted by nicter


    What bank details did you give them exactly out of interest because to give you a refund they would have only needed your account number and sort code.


    To avoid these scams you just need to use some common sense:


    -They wouldn't need any card details for a tax refund
    -Emails are not secure so no one will ever send you a link to directly enter your bank details, it would be via a login page.
    -How did they get your email address?, if you havn't made an account at HRMC they wouldn't have it on record.
    -If you did make an account with them then you would have been asked to login (as above)
    -Did you look at the webpage address as all goverment sites are .gov.uk
    -Did you check the security certifcate of the site before entering sensitive information, did it even have one?


    Like TadleyBaggie this is a very common scam. So in future you just need to take more care before handing over senssitive details.
    • cajef
    • By cajef 23rd Feb 17, 2:50 PM
    • 4,869 Posts
    • 3,924 Thanks
    cajef
    • #4
    • 23rd Feb 17, 2:50 PM
    • #4
    • 23rd Feb 17, 2:50 PM
    From HMRC website

    HMRC phishing emails, texts and tax scams
    HM Revenue and Customs (HMRC) will never use texts or emails to:

    • tell you about a tax rebate or penalty
    • ask for personal or payment information
    I used to have a handle on life, but it broke.
    • Le_Kirk
    • By Le_Kirk 23rd Feb 17, 5:05 PM
    • 3,352 Posts
    • 2,303 Thanks
    Le_Kirk
    • #5
    • 23rd Feb 17, 5:05 PM
    • #5
    • 23rd Feb 17, 5:05 PM
    Weird, I had an e-mail from HMRC on Sunday. It addressed me by name, didn't have any links to click and wasn't after any bank details. It did tell me there had been a new estimate of my tax liabilities and a new notice of coding was available. I logged into my personal tax account which has a 12 digit user name, 12 digit password and then they send you a OTP (one time password) to your mobile, so fairly safe. Anyway there was no notice of coding so I sent the e-mail to the phishing dept. of HMRC. Haven't heard back yet! There was no phone number to ring on a Sunday (thank goodness scammer & hoaxers don't work week-ends!) so I rang them on Monday. My account had not been compromised, there was no notice of coding and the agent didn't know why the e-mail had been sent. I have also written to HMRC asking for an explanation. If I get one, I will post it here.
    • nkkingston
    • By nkkingston 24th Feb 17, 10:43 AM
    • 471 Posts
    • 541 Thanks
    nkkingston
    • #6
    • 24th Feb 17, 10:43 AM
    • #6
    • 24th Feb 17, 10:43 AM
    My friend got one of these recently that wanted to inform his of his "tad refund". Typos are a bit of a giveaway, too!

    As I said on the bank phishing thread, don't be fooled by the use of your name - most of the places scammers harvest the emails from also include the names associated with those addresses (honestly, a lot still come from friends' address books because they've clicked a dodgy link and let a virus get access). Check the email it's come from, check the link it wants you to click, and then log in by the route you know to be safe and see if the information is reflected there.
    Mortgage
    June 2016: £93,295
    July 2018: £78,199
    • ThumbRemote
    • By ThumbRemote 24th Feb 17, 1:39 PM
    • 3,931 Posts
    • 4,992 Thanks
    ThumbRemote
    • #7
    • 24th Feb 17, 1:39 PM
    • #7
    • 24th Feb 17, 1:39 PM
    Originally posted by TadleyBaggie
    The OP didn't say it was a new thing, nor is this forum restricted to 'new things' only.
    • Apollonia
    • By Apollonia 24th Feb 17, 2:16 PM
    • 392 Posts
    • 962 Thanks
    Apollonia
    • #8
    • 24th Feb 17, 2:16 PM
    • #8
    • 24th Feb 17, 2:16 PM
    Weird, I had an e-mail from HMRC on Sunday. It addressed me by name, didn't have any links to click and wasn't after any bank details. It did tell me there had been a new estimate of my tax liabilities and a new notice of coding was available.
    Originally posted by Le_Kirk
    I got the same email today - it is because the personal tax allowance for FY 17/18 is £11500. Last year it was £1100 so tax codes have changed to reflect the extra £500.

    My new code was on the PAYE page.

    ETA here's a link that has all the new tax rates etc for 2017/18:

    https://www.gov.uk/government/publications/tax-and-tax-credit-rates-and-thresholds-for-2017-18/tax-and-tax-credit-rates-and-thresholds-for-2017-18
    Last edited by Apollonia; 24-02-2017 at 2:18 PM.
    • Le_Kirk
    • By Le_Kirk 24th Feb 17, 4:44 PM
    • 3,352 Posts
    • 2,303 Thanks
    Le_Kirk
    • #9
    • 24th Feb 17, 4:44 PM
    • #9
    • 24th Feb 17, 4:44 PM
    I got the same email today - it is because the personal tax allowance for FY 17/18 is £11500. Last year it was £1100 so tax codes have changed to reflect the extra £500.

    My new code was on the PAYE page.
    Originally posted by Apollonia
    I have checked three times over three days and there is still no new notice of coding. I will have another look.


    ETA
    Well, I have had another look and I eventually was taken to a completely different looking area where I could see PAYE and clicking on that allowed me to view my latest Tax Code plus the calculations BUT the area where I was taken first tonight and on Sunday seems to relate to when I was self-employed, had a business, was buying and selling property and had to complete self-assessment forms. There is still no "Notice of Coding" under the clickable link marked "Notice of Coding." However, I am now satisfied that the e-mail was genuine. Shame the chap I spoke to on Monday morning didn't know all this!!
    Last edited by Le_Kirk; 24-02-2017 at 5:14 PM. Reason: Further research
    • Pollycat
    • By Pollycat 12th Jul 18, 9:13 AM
    • 20,979 Posts
    • 56,557 Thanks
    Pollycat
    I know this is an old thread but I've just received an email purporting to be from HMRC:




    Income Tax Refund
    Tax calculation for the year 06 June 2017 to 05 July 2018.
    You have paid too much tax. HMRC owes you £481.00

    HM Revenue and Customs will send you a refund automatically when you've paid too much tax.
    In order to receive your refund, <<snip>>.

    Why you have paid too much tax?

    Each year we check everyone Pay As You Earn account to see if the correct amount of income Tax was collected . We have now looked at the latest information we hold for this year and have worked out that you have paid too much tax. We provide a full calculation and explanation in this document .

    Note:
    If you don't complete the required form, you will not receive your refund.
    HMRC help and support for landlords.

    Alison Walsh
    Head of Digital Support for Business and Agents
    Stay safe online
    If you think that an email is suspicious, please report it to <<snip>> information visit our security pages at GOV.UK and search ΓΆβ!!!8218;¬Λ!!!339;Avoid and report internet scams and phishing.
    <<snip>>
    HMRC emails are issued by GovDelivery, our trusted email service provider.
    SUBSCRIBER SERVICES: |
    If you Google Alison Walsh, she is indeed Head of Digital Support for Business and Agents.
    Alison Walsh

    Digital Services for Business & Agents (DSBA) team

    Digital support for business and agents a hit during SA 2016

    Posted by: Alison Walsh, Posted on: 14 March 2016 - Categories: Digital services, Guest blog
    I!!!8217;m Alison Walsh from HMRC!!!8217;s Digital Services for Business & Agents (DSBA) team, here to tell you about our fantastic Self Assessment 2016 campaign. We work on creating and developing digital services to provide our business and agent customers with !!!8230;

    https://hmrcdigital.blog.gov.uk/author/alison-walsh/
    Last edited by Pollycat; 12-07-2018 at 1:48 PM.
    • Blackbeard of Perranporth
    • By Blackbeard of Perranporth 12th Jul 18, 12:20 PM
    • 5,546 Posts
    • 32,781 Thanks
    Blackbeard of Perranporth
    Polly. Take the hyperlink out in your post in case nibblers fall for it on here!
    Cardiac Arrest - Electrical - Patient unconscious! Heart Attack - Plumbing - Patient conscious!
    Defibrillators Cannot Cure a Heart Attack!
    • DoaM
    • By DoaM 12th Jul 18, 1:26 PM
    • 5,308 Posts
    • 5,210 Thanks
    DoaM
    Polly. Take the hyperlink out in your post in case nibblers fall for it on here!
    Originally posted by Blackbeard of Perranporth
    For the avoidance of doubt, it's the link in this line:

    In order to receive your refund, you need to complete the required form.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • Pollycat
    • By Pollycat 12th Jul 18, 1:56 PM
    • 20,979 Posts
    • 56,557 Thanks
    Pollycat
    OK, thanks guys - just done it.

    Had a confirmation email from HMRC that is is a scam.

    A few pointers in the original email:

    It says
    HM Revenue and Customs will send you a refund automatically when you've paid too much tax.
    but then says you need to click on the link to complete the form to get your refund.
    If you don't complete the required form, you will not receive your refund.
    Contradictory.

    Tax calculation for the year 06 June 2017 to 05 July 2018.
    I always thought tax years were from April to April.

    Each year we check everyone Pay As You Earn account
    Typo - should be everyone's


    HMRC say
    HMRC will never send notifications of a tax refund or ask you to disclose personal or payment information by email or text message.
    • agrinnall
    • By agrinnall 12th Jul 18, 4:54 PM
    • 21,420 Posts
    • 17,238 Thanks
    agrinnall
    The existence of the email is the only pointer required to know it's a scam, as confirmed by HMRC in your final quote. Just delete it is all you need to do, it certainly doesn't need to be taking up any space on here.
    • JReacher1
    • By JReacher1 12th Jul 18, 5:54 PM
    • 3,044 Posts
    • 4,175 Thanks
    JReacher1
    I have received a genuine email from the HMRC before and they do not include any links. They write the following :-

    For security reasons we have not included a link in this email. To get to your Personal Tax Account search for 'HMRC Personal Tax Account'.
    • Pollycat
    • By Pollycat 12th Jul 18, 7:20 PM
    • 20,979 Posts
    • 56,557 Thanks
    Pollycat
    The existence of the email is the only pointer required to know it's a scam, as confirmed by HMRC in your final quote. Just delete it is all you need to do, it certainly doesn't need to be taking up any space on here.
    Originally posted by agrinnall
    I'm sorry that you think my warning - this IS the Praise, Vent and Warnings board, isn't it? - is 'taking up space on here'.
    I'm sure it's just as appropriate as other posts

    Of course, if you think otherwise, you can report my post
    • agrinnall
    • By agrinnall 12th Jul 18, 11:54 PM
    • 21,420 Posts
    • 17,238 Thanks
    agrinnall
    It is indeed as appropriate as any other post about spam emails, but if we all posted every spam email that we received the forum would be 20 times the size it is now and completely unmanageable. As I said, the only sensible thing to do is just delete the email and carry on with life.
    • Pollycat
    • By Pollycat 13th Jul 18, 7:48 AM
    • 20,979 Posts
    • 56,557 Thanks
    Pollycat
    It is indeed as appropriate as any other post about spam emails, but if we all posted every spam email that we received the forum would be 20 times the size it is now and completely unmanageable. As I said, the only sensible thing to do is just delete the email and carry on with life.
    Originally posted by agrinnall
    Well, we'll just have to agree to disagree.

    If the email helps just one person who Googles HMRC scam, finds this thread and sees that their email is exactly the same as the one I received and is confirmed by HMRC as a scam, then I'm sure it's worth the space (especially considering the crap that's posted on lots of other boards).

    If you're so concerned about space, maybe report my post to the mods and let them decide if it's worth the space it's taking up.
    • cajef
    • By cajef 13th Jul 18, 1:02 PM
    • 4,869 Posts
    • 3,924 Thanks
    cajef
    HMRC say

    HMRC will never send notifications of a tax refund or ask you to disclose personal or payment information by email or text message.
    Originally posted by Pollycat
    Already posted in the thread if you had read it all.

    See post #4.
    I used to have a handle on life, but it broke.
    • Pollycat
    • By Pollycat 13th Jul 18, 2:34 PM
    • 20,979 Posts
    • 56,557 Thanks
    Pollycat
    Already posted in the thread if you had read it all.

    See post #4.
    Originally posted by cajef
    Oh.
    My sincere apologies

    I obviously missed the bit in MSE rules that says information once posted can't be repeated.
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