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    • c1223
    • By c1223 1st Feb 17, 3:08 PM
    • 43Posts
    • 5Thanks
    UK Car Park Management ignoring invoice rejection
    • #1
    • 1st Feb 17, 3:08 PM
    UK Car Park Management ignoring invoice rejection 1st Feb 17 at 3:08 PM
    Received an invoice as a car which I am the keeper of was incorrectly parked. Long story short is that the driver had to temporarily (3 minutes max) leave their car "illegally" parked (although not blocking any access or otherwise) in order to move a work van out of the space in which they would then place the car.

    Incident occurred on 01/10/16. As the car is a lease car, the finance company received the invoice and transferred liability to lease holder on 08/10/16. The invoice was then received by the leaseholder about a month (05/11/16) after the incident.

    Around just over 2 weeks later a letter was sent to UK CPM rejecting the invoice as they hadn't complied with PoFA 2012. UP CPM were warned that further use of personal details would be a breach of the DPA. Roughly 2 weeks after that (05/12/16) UK CPM sent a reply saying the appeal was carefully considered but "unsuccessful" on this occasion, essentially ignoring the content of the letter that had been sent to them.

    What are the options now?

    The back story of their non-compliance with the PoFA is that as per 14 (2) (a) (my bold):

    the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
    Not one of those documents was included, and if I calculate correct, their deadline to send them to me is 21 days after the lease company sent them?

    I believe the situation in this thread is similar to mine?

    Should I appeal with the IAS or should I send them a letter before claim for continuing to use my personal data?

    Also, I assume that I've got my argument correct and that they haven't complied with PoFA?

Page 4
    • beamerguy
    • By beamerguy 8th Aug 18, 10:00 PM
    • 8,091 Posts
    • 10,614 Thanks
    Thanks all. The information has been invaluable, but I don't feel I have the legal prowess (or the time to do enough research to become fully informed/prepare all the necessary documents) to continue this case. If I had the money, I would employ a solicitor to do this all for me.

    I shall be filing a complaint through Resolver in hope that people aren't put in this situation in the future.
    Originally posted by c1223
    You don't need a solicitor, people like Johnersh gives
    sound advice and that is why the dodgy legals lose
    and they are supposed to be solicitors even though they
    are of the mickey mouse variety

    • waamo
    • By waamo 8th Aug 18, 10:05 PM
    • 3,870 Posts
    • 5,030 Thanks
    Resolver will be useless in this situation. The ppc will ignore them completely.
    This space for hire.
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