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  • FIRST POST
    • lucageorge
    • By lucageorge 3rd Dec 16, 5:16 PM
    • 1Posts
    • 0Thanks
    lucageorge
    Private Parking Appeals Ltd
    • #1
    • 3rd Dec 16, 5:16 PM
    Private Parking Appeals Ltd 3rd Dec 16 at 5:16 PM
    Has anyone had any success with any organisations when complaining about the poor service of Private Parking Appeals Ltd?

    In short:
    1. I applied to them to challenge a private parking ticket
    2. They advise they 'aim to provide a response within 3 working days' but it ran into weeks of me chasing them
    3. They claimed they had email problems at their end
    4. They claimed they had sent me a document to complete (which I had no record of) and I should check my spam folder
    5. I've sent several emails to which I got no response
    6. I twice asked to raise a complaint and didn't get a response telling me how
    7. I reported them to my bank to initiate a chargeback and when I told Private Parking Appeals Ltd they wrote to me to suggest I had libelled their company and that they were now going to write to my bank about me (surely there's a data protection issue there!)
    8. I've submitted to the Legal Ombudsman as I can't progress things any further with PPA.
    9. I've since found multiple forum posts about this company (including on here and 3 more examples below but I can't include the links as a new user)

    e90post[DOT]com/forums/showthread.php?t=1315081
    pepipoo[DOT]com/forums/lofiversion/index.php/t99403.html
    scamadviser[DOT]com/check-website/privateparkingappeals.co.uk

    Who else can I write to in order to raise awareness?

    I know I won't get the £19 back (paid to PPA) but my concern is how many people out there are going through the stresses of dealing with this company whilst, meanwhile, still receiving the threatening letters from the parking charge companies of increasing the fine or issuing court papers and simultaneously still waiting for a response from Private Parking Appeals who advise you not to pay the parking charge company!
Page 5
    • Lamilad
    • By Lamilad 11th Jan 18, 6:00 PM
    • 1,353 Posts
    • 2,710 Thanks
    Lamilad
    Not a bit worrying for MSE - more so for you actually...
    Originally posted by logician
    Don't worry Quentin, Help is at hand...

    • Quentin
    • By Quentin 11th Jan 18, 6:50 PM
    • 35,814 Posts
    • 20,062 Thanks
    Quentin
    It's ok for you to josh.

    You're not in her sights!
    • Coupon-mad
    • By Coupon-mad 11th Jan 18, 6:57 PM
    • 58,322 Posts
    • 71,856 Thanks
    Coupon-mad
    Maybe someone else pm'd the poster, or contacted them in some other way.

    Who knows, but it is worrying when a person posts for help then rushes to delete their posts. I am concerned for them.

    It's ok for you to josh.

    You're not in her sights!
    I really wouldn't worry, Quentin.
    Last edited by Coupon-mad; 11-01-2018 at 7:39 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • pappa golf
    • By pappa golf 11th Jan 18, 6:59 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    Private Parking Appeals Ltd , never heard of emm , anyone recommend them?
    • beamerguy
    • By beamerguy 11th Jan 18, 7:07 PM
    • 7,507 Posts
    • 9,992 Thanks
    beamerguy
    And to remind ALL NEWBIES ....

    NEW POSTERS BE ADVISED
    DO NOT respond to a PM (Private message) unless
    the person has a min of 1000 posts.
    This is for your safety and protection

    If you have not received a service yet you have paid
    REPORT THIS TO TRADING STANDARDS

    IT'S A MUST FOR 2018
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • The Deep
    • By The Deep 11th Jan 18, 7:35 PM
    • 9,455 Posts
    • 9,192 Thanks
    The Deep
    I am however still waiting for your apology.,


    So am I, for over a year. I am beginning to think that Quentin does not do apologies.
    You never know how far you can go until you go too far.
    • Coupon-mad
    • By Coupon-mad 11th Jan 18, 7:39 PM
    • 58,322 Posts
    • 71,856 Thanks
    Coupon-mad
    Wow TD you have missed the point.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • The Deep
    • By The Deep 11th Jan 18, 7:46 PM
    • 9,455 Posts
    • 9,192 Thanks
    The Deep
    Actually, I think that Trust Pilot are pretty good. I posted an excoriating review about a London Locksmith. They complained TP, I justified it, and the review was re-inststed. The fact that there are n0iw masses of 5 star reviews cinsyses me.
    Last edited by The Deep; 11-01-2018 at 11:07 PM.
    You never know how far you can go until you go too far.
    • beamerguy
    • By beamerguy 11th Jan 18, 8:03 PM
    • 7,507 Posts
    • 9,992 Thanks
    beamerguy
    Actually, I think that Trust Pilot are pretty good. I posted an excoriating review about a London Locksmith. They complained TP, I justified it, and the review
    Originally posted by The Deep
    Were you in the Tower of London ???

    This thread is not about apologies Sir Deep, it's about one
    of your favs .... Trading Standards

    Add more whisky to the water
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Coupon-mad
    • By Coupon-mad 11th Jan 18, 8:04 PM
    • 58,322 Posts
    • 71,856 Thanks
    Coupon-mad
    Actually, I think that Trust Pilot are pretty good. I posted an excoriating review about a London Locksmith. They complained TP, I justified it, and the review
    Originally posted by The Deep
    No-one is saying otherwise, TD.

    Your experience is the same as the Trust Pilot review described earlier then - where the webpage shows the bona fides of the scathing reviewer 'David' were shown to Trust Pilot as a 'verified order', despite the aggressive rant posted there, which is sadly very familiar to regular posters on pepipoo.

    Did you read it? Scroll down a bit in the Trust Pilot page. I think people here are concerned for genuine consumers.

    At least 'Paul' & 'John' seem happy and 'Fred Elliott' gave stars, but all unverified orders - at the time of me posting this - according to TP. Two of which were only posted this week.
    Last edited by Coupon-mad; 11-01-2018 at 8:53 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Lamilad
    • By Lamilad 11th Jan 18, 8:22 PM
    • 1,353 Posts
    • 2,710 Thanks
    Lamilad
    At least 'Paul' and 'John' seem happy
    D!jà vu moment... I've read several posts on Pepipoo and Google where it's suggested that someone who works for a private parking appeal service goes by the names John and Paul.

    Not that it has any relevance here [ cough ]
    • pappa golf
    • By pappa golf 11th Jan 18, 8:27 PM
    • 8,706 Posts
    • 9,308 Thanks
    pappa golf
    D!jà vu moment... I've read several posts on Pepipoo and Google where it's suggested that someone who works for a private parking appeal service goes by the names John and Paul.

    Not that it has any relevance here [ cough ]
    Originally posted by Lamilad

    on yer bike!
    • waamo
    • By waamo 11th Jan 18, 8:27 PM
    • 3,381 Posts
    • 4,496 Thanks
    waamo
    Paul and John might have been happy but what about George and Ringo?
    This space for hire.
    • beamerguy
    • By beamerguy 11th Jan 18, 8:46 PM
    • 7,507 Posts
    • 9,992 Thanks
    beamerguy
    Paul and John might have been happy but what about George and Ringo?
    Originally posted by waamo
    Very funny but hey ..... George and Ringo might still come ?

    It's a devious and cunning plan Inspector Clouseau

    "This is a very serious matter and everyone is this reuoom is
    under the suspicion"
    Last edited by beamerguy; 11-01-2018 at 8:58 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Lamilad
    • By Lamilad 11th Jan 18, 8:53 PM
    • 1,353 Posts
    • 2,710 Thanks
    Lamilad
    Paul and John might have been happy but what about George and Ringo?
    Ringo was going to post a review but George told him to 'Let It Be'.…..........

    ......I'll get my coat
    • Kirchenmaus
    • By Kirchenmaus 11th Jan 18, 9:26 PM
    • 49 Posts
    • 40 Thanks
    Kirchenmaus
    Internecine Warfare
    Is there a good summary online somewhere covering the various PP factions and splinter groups? I've only been hanging around parking forums for a few years, but I've always been confused about who is aligned against whom, who is suing whom, who is stalking whom, etc. This is a most opaque business, as far as I can see...

    --Kirchenmaus
    • Coupon-mad
    • By Coupon-mad 11th Jan 18, 9:44 PM
    • 58,322 Posts
    • 71,856 Thanks
    Coupon-mad
    You've posted on pepipoo, kirchenmaus. There's no splinter group.
    Last edited by Coupon-mad; 17-01-2018 at 12:16 AM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Kirchenmaus
    • By Kirchenmaus 11th Jan 18, 9:52 PM
    • 49 Posts
    • 40 Thanks
    Kirchenmaus
    Yes, I have posted there for years. And that experience has simply resulted in my current befuddlement. Which I have just attempted to cure by Googling various names...but then my head exploded. If there is no clear explanation, so be it. I was just wondering if there was.

    --Kirchenmaus
    • logician
    • By logician 11th Jan 18, 10:25 PM
    • 194 Posts
    • 76 Thanks
    logician
    Is there a good summary online somewhere covering the various PP factions and splinter groups? I've only been hanging around parking forums for a few years, but I've always been confused about who is aligned against whom, who is suing whom, who is stalking whom, etc. This is a most opaque business, as far as I can see...

    --Kirchenmaus
    Originally posted by Kirchenmaus
    Yes, I have posted there for years. And that experience has simply resulted in my current befuddlement. Which I have just attempted to cure by Googling various names...but then my head exploded. If there is no clear explanation, so be it. I was just wondering if there was.

    --Kirchenmaus
    Originally posted by Kirchenmaus
    Churchmouse, one presumes on PPP?? .....

    Lots of befuddlement abounds.

    Seems like plenty on the forum have it in for the company mentioned ....

    One does wonder why
    • logician
    • By logician 11th Jan 18, 10:28 PM
    • 194 Posts
    • 76 Thanks
    logician
    Private Parking Appeals Ltd , never heard of emm , anyone recommend them?
    Originally posted by pappa golf
    Plenty of people have heard about them given the number of rants by regulars on the threads who are quick to jump in and make unfounded and unsubstantiated allegations .

    Their website blogs are worth a read or two as are their own customer testimonials



    Firstly posters should be aware of the potential offences under Section 2 of the Fraud Act 2006

    http://www.legislation.gov.uk/ukpga/2006/35/section/2

    2Fraud by false representation
    (1)A person is in breach of this section if he!!!8212;
    (a)dishonestly makes a false representation, and
    (b)intends, by making the representation!!!8212;
    (i)to make a gain for himself or another, or
    (ii)to cause loss to another or to expose another to a risk of loss.
    (2)A representation is false if!!!8212;
    (a)it is untrue or misleading, and
    (b)the person making it knows that it is, or might be, untrue or misleading.
    (3)!!!8220;Representation!!!8221; means any representation as to fact or law, including a representation as to the state of mind of!!!8212;
    (a)the person making the representation, or
    (b)any other person.
    (4)A representation may be express or implied.
    (5)For the purposes of this section a representation may be regarded as made if it (or anything implying it) is submitted in any form to any system or device designed to receive, convey or respond to communications (with or without human intervention).


    I mean wouldn't it be absolutely dreadful if some of say the negative reviews posted were found to be false and misleading in any way and Posters here had glibly highlighted these in attempts to further discredit the company..
    Last edited by logician; 11-01-2018 at 10:51 PM.
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