Private Parking Appeals Ltd

waamo wrote: »

Also it's worth noting this from their t&c's:

WE do not do business on any social media website, or other online forum other than the website at privateparkingappeals.co.uk, and YOU should not seek to contact us through those means. WE will not respond to any complaints, comments or other messages via, for example, Twitter, Facebook, MoneySavingExpert or Pepipoo.

however , they have done in the past

lucageorge-


It would be good to do something about PPA, they're unscrupulous and I hate the thought of others being caught in the same way.
Shall we try something jointly/as a group? Maybe take to Small Claims Court?
Is it possible to pm on here?
Would be good to hear if you have any success!

A small claims case for £19?

Keep in mind that any claimant will be obliged to issue proceedings against the company at their registered office. And where is that office? Why, its in Glasgow which is outside the jurisdiction and in order to issue those proceedings you will need leave of the court for out-of-jurisdiction service.

This in turn means that Moneyclaim Online cannot be used and papers will have to issued at your local court. In addition an application to a judge for leave to serve papers at a registered office in Glasgow is going to cost before you even start and with no guarantee of success.

I would suggest that any judge is going to question the proportionality of issuing proceedings out-of-jurisdiction for just £19.

As Waamo has suggested, PPA have a published complaints procedure and if you are not following it then no claim is ever going to succeed.

For information I have no connection financial or otherwise with PPA and do not carry out any work for them. I remain amazed at the number of so-called complainants who seem to believe that running to this forum to bleat is both a reasonable and measured way of solving a simple problem when the effort they expend in doing so would have written several letters to PPA direct.

One has to ask whether all of these individuals were genuinely motivated (in that they have actually suffered poor service) or for whatever reason are far more interested in simply discrediting PPA? Let's face it, there are plenty of PPC's who would be glad to see PPA losing business just for starters.

HO87 wrote: »

. I remain amazed at the number of so-called complainants who seem to believe that running to this forum to bleat is both a reasonable and measured way of solving a simple problem when the effort they expend in doing so would have written several letters to PPA direct.

One has to ask whether all of these individuals were genuinely motivated (in that they have actually suffered poor service) or for whatever reason are far more interested in simply discrediting PPA? Let's face it, there are plenty of PPC's who would be glad to see PPA losing business just for starters.

When PPA launched most of their staff were also posters here and did what they could get away with to publicise their connection and advertise them by way of their sigs etc.


Thus many will think this is still the place to make contact when normal communications fail.


(and going public when a company ignores your complaints is a well known tactic to get responses.)


What their customers may not realise is none of their staff who post here (if any do) don't do so in any official capacity of their company