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  • FIRST POST
    • Connie
    • By Connie 1st Dec 16, 1:30 PM
    • 58Posts
    • 53Thanks
    Connie
    Together Energy ?
    • #1
    • 1st Dec 16, 1:30 PM
    Together Energy ? 1st Dec 16 at 1:30 PM
    As Together Energy seems to be a very new company, with limited geographical range at present, I don't suppose anyone has any experience of it to report, but thought I'd ask anyway.

    The Which? website says:

    " Together Energy is a new energy supplier for autumn 2016. Based in Dunbartonshire, its tariff is currently available only in Scotland. Together Energy aims to become the most trusted energy supplier in the UK and says it aims to resolve customer queries in eight hours."

    It comes out as the cheapest option for me on energy comparison site Energylinx, but I don't know if it would be a good or bad idea to try them out.

    Last edited by Connie; 01-12-2016 at 2:11 PM.
Page 1
    • Hengus
    • By Hengus 1st Dec 16, 2:06 PM
    • 5,753 Posts
    • 3,530 Thanks
    Hengus
    • #2
    • 1st Dec 16, 2:06 PM
    • #2
    • 1st Dec 16, 2:06 PM
    Too soon to know I would have thought. Following GBEnergy's recent failure and the OFGEM solution, you now have no fear of losing your money.
    • mikeyorkie10
    • By mikeyorkie10 27th Aug 17, 9:01 AM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    • #3
    • 27th Aug 17, 9:01 AM
    • #3
    • 27th Aug 17, 9:01 AM
    As Together Energy seems to be a very new company, with limited geographical range at present, I don't suppose anyone has any experience of it to report, but thought I'd ask anyway.

    The Which? website says:

    " Together Energy is a new energy supplier for autumn 2016. Based in Dunbartonshire, its tariff is currently available only in Scotland. Together Energy aims to become the most trusted energy supplier in the UK and says it aims to resolve customer queries in eight hours."

    It comes out as the cheapest option for me on energy comparison site Energylinx, but I don't know if it would be a good or bad idea to try them out.

    Originally posted by Connie
    did you go with them?
    • OverlandLandy
    • By OverlandLandy 13th Sep 17, 8:12 PM
    • 441 Posts
    • 274 Thanks
    OverlandLandy
    • #4
    • 13th Sep 17, 8:12 PM
    • #4
    • 13th Sep 17, 8:12 PM
    Same Question...
    Any Feedback?

    They are coming out cheapest for me (I am In Scotland)
    FYI - They don't appear on the MSE Comparison Site for some reason???
    I am NOT a Woman! - its Overland Landy (as in A Landrover that travels Overland):rolleyes:

    Better to be approximately right than precisely wrong.
    • mikeyorkie10
    • By mikeyorkie10 14th Sep 17, 7:07 AM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    • #5
    • 14th Sep 17, 7:07 AM
    • #5
    • 14th Sep 17, 7:07 AM
    Same Question...
    Any Feedback?

    They are coming out cheapest for me (I am In Scotland)
    FYI - They don't appear on the MSE Comparison Site for some reason???
    Originally posted by OverlandLandy
    I'm in Yorkshire and I've decided and gone with them. The switch process started on the 27th August. Very prompt response and transfer set for next Monday - the 18th Sept so very quick. They do appear on Confused.com and Lumoapp and come out cheapest for me.
    Last edited by mikeyorkie10; 14-09-2017 at 7:10 AM. Reason: missed some info!
    • RD35
    • By RD35 17th Sep 17, 9:41 AM
    • 1 Posts
    • 0 Thanks
    RD35
    • #6
    • 17th Sep 17, 9:41 AM
    Together Energy
    • #6
    • 17th Sep 17, 9:41 AM
    Have just joined this company, no mention was made of only being available in Scotland and as I am in England hopefully there will not be any problems, they have taken my DD details so I hope I will be ok.RD35
    • mikeyorkie10
    • By mikeyorkie10 17th Sep 17, 10:31 AM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    • #7
    • 17th Sep 17, 10:31 AM
    • #7
    • 17th Sep 17, 10:31 AM
    Have just joined this company, no mention was made of only being available in Scotland and as I am in England hopefully there will not be any problems, they have taken my DD details so I hope I will be ok.RD35
    Originally posted by RD35
    I think they were Scotland only originally, now uk wide. I'm in Yorkshire My switchover date is tomorrow, been asked for meter readings :-)
    Last edited by mikeyorkie10; 17-09-2017 at 10:32 AM. Reason: Add location
    • mikeyorkie10
    • By mikeyorkie10 23rd Sep 17, 8:24 AM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    • #8
    • 23rd Sep 17, 8:24 AM
    Switch Completed but lost 'smart meters' ...
    • #8
    • 23rd Sep 17, 8:24 AM
    Well my switch from BG went ahead as planned with TogetherEnergy last Monday (18th Sept) ... all seemed OK . Smart meter still working afternoon of the 22nd but guess what, this morning - nothing but the 'Connecting to smart meter' message. The wifi signal icon is still there at full strength but no data. I can only guess that BG have turned something off in 'their' smart meters. I half expected that the in-house display side would still work but the only info is the temperature display!

    Anyone else's switch completed yet? Smart Meters working?
    • Hoof Hearted
    • By Hoof Hearted 23rd Sep 17, 8:34 AM
    • 2,071 Posts
    • 1,969 Thanks
    Hoof Hearted
    • #9
    • 23rd Sep 17, 8:34 AM
    • #9
    • 23rd Sep 17, 8:34 AM
    I moved to them 7/8 weeks ago. Smooth transfer and responsive to questions. I haven't had a bill yet. Web site a bit primitive as meter readings are emailed rather than filling in a web form.

    Can't comment on smart meter as I wouldn't have one, at least not until they are compatible with all suppliers as I'm a regular switcher.
    Je suis sabot...
    • thozza
    • By thozza 29th Sep 17, 1:08 PM
    • 225 Posts
    • 178 Thanks
    thozza
    Move now completed, no problems so far. Submitting meter readings from our now dumb smart meter is a bit of a pain, involves having to email a picture of the display.
    • mikeyorkie10
    • By mikeyorkie10 29th Sep 17, 1:22 PM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    Move now completed, no problems so far. Submitting meter readings from our now dumb smart meter is a bit of a pain, involves having to email a picture of the display.
    Originally posted by thozza
    I think the picture is first reading only.... email of readings from then on as I understand it ?
    • pault49er
    • By pault49er 5th Mar 18, 8:31 PM
    • 2 Posts
    • 0 Thanks
    pault49er
    pault49er
    Joined Together energy at the end of December 2017. Supply switched on 19th January 2018. My account with the previous supplier Scottish Power has not been closed because they say Together have not told them my meter readings at the switch. Meter reading given to Scottish Power by me on the 23rd January. Together take an eternity to answer emails, today i rang them 5 times got through once but the line was breaking up and eventually went dead, the subsequent 4 calls went dead with no reply. Currently i am 208.52p in credit with Scottish power and have no means of getting it back until both suppliers get their act together (ironic word).
    • mikeyorkie10
    • By mikeyorkie10 6th Mar 18, 6:46 AM
    • 83 Posts
    • 11 Thanks
    mikeyorkie10
    I think you switched at a bad time for them... if you look at this thread http://forums.moneysavingexpert.com/showthread.php?t=5627235&goto=newpost&utm_source=M SE_FS&utm_medium=Email&utm_term=20-Feb-18 the you will find all sorts of issues since end of December when they 'upgraded' to a new system. THings do seem to be improving and so I woul monitor this thread rather than the one you posted to. Hope this helps and good luck.
    • Hoof Hearted
    • By Hoof Hearted 6th Mar 18, 5:30 PM
    • 2,071 Posts
    • 1,969 Thanks
    Hoof Hearted
    My account with the previous supplier Scottish Power has not been closed because they say Together have not told them my meter readings at the switch. Meter reading given to Scottish Power by me on the 23rd January.
    Originally posted by pault49er
    I am not happy with Together but it is Scottish Power's responsibility to give the reading to Together. If SP have issued a final bill, then it is nothing to do with Together regarding getting your credit back.
    Je suis sabot...
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