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    • torontoboy45
    • By torontoboy45 27th Nov 16, 2:29 PM
    • 1,025Posts
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    Excel Birmingham and a case of poor lighting
    • #1
    • 27th Nov 16, 2:29 PM
    Excel Birmingham and a case of poor lighting 27th Nov 16 at 2:29 PM
    Oh dear.

    My friend parked up and entered 3 into the ticket machine for 24hr parking. A ticket was issued, which she displayed. But.......there was a problem which she didn't spot: the machine only registered 2, which gave just 4hrs parking. A PCN issued.

    He insists that 3 was entered into the machine. He didn't check the ticket. A poorly-lit car park during the hours of darkness.

    This isn't looking good. No evidence that the correct payment was made and a fail to check the ticket details.

    Doe hehave any grounds for appeal?

    I could really do with some help on this.

    Last edited by torontoboy45; 27-11-2016 at 2:37 PM. Reason: On advice
Page 2
    • torontoboy45
    • By torontoboy45 17th May 18, 12:15 PM
    • 1,025 Posts
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    P.S. That date in para 3 should read 'Jan 2017'.
    • Le_Kirk
    • By Le_Kirk 17th May 18, 12:36 PM
    • 3,943 Posts
    • 3,048 Thanks
    P.S. That date in para 3 should read 'Jan 2017'.
    Originally posted by torontoboy45
    You can edit your own posts.
    • Coupon-mad
    • By Coupon-mad 18th May 18, 1:33 AM
    • 67,203 Posts
    • 79,483 Thanks
    2. Whether they are pursuing me as Driver or Keeper.
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • torontoboy45
    • By torontoboy45 21st Jun 18, 10:19 AM
    • 1,025 Posts
    • 2,129 Thanks
    I can't decide if I'm dealing with weasels or idiots.

    Their response is laughable; a few photos of the vehicle and copies of previous correspondence.

    Needless to say, I've shot back, pointing out the ***cough cough*** 'deficiencies', suggesting they refer back to client and reminding them that I'll chase a stay if they try court.

    Oh, and I've thrown in an SAR as well. It wouldn't be fair not to.
    • torontoboy45
    • By torontoboy45 6th Aug 18, 2:54 PM
    • 1,025 Posts
    • 2,129 Thanks
    Ive just had a response re the SAR from the comedy turns at Excel.

    They politely refer me to the updated privacy policy.

    I haven't had a chance to go through it; will look later. My gut feeling is that the policy contents won't be sufficient.

    Has anyone else thrown an SAR at these clowns and, if so, did it receive a different response?
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