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  • FIRST POST
    • MSE Andrea
    • By MSE Andrea 18th Nov 16, 1:05 PM
    • 9,261Posts
    • 22,116Thanks
    MSE Andrea
    Struggling with debt? Ask a debt adviser a question
    • #1
    • 18th Nov 16, 1:05 PM
    Struggling with debt? Ask a debt adviser a question 18th Nov 16 at 1:05 PM
    If you need help with your debts, this is the thread for you.

    Trained advisers from StepChange Debt Charity (formerly CCCS) are here and waiting to answer your debt questions. They're a friendly bunch so please don't be shy!

    There are three ways to get in touch:

    1 - Simply post your question below and the team will reply. If your question is about bankruptcy, then pop over to the Bankruptcy board.

    2 - If you would prefer to ask a question in private, feel free to send a message to StepChange Private Messages.

    3 - StepChange Debt Remedy is a free and confidential online debt advice tool. You can put a budget together at your pace, and you can also talk it over with an adviser through online chat.

    If you're a StepChange Debt Charity client already, please contact its Aftercare team rather than posting in this thread (their contact details are in your Welcome Pack).

    If you're self employed and need debt help please get in touch with Business Debtline.

    This is discussion thread part four, see parts one, two and three.


    If you haven't already, join the forum to reply!
    This Forum tip was included in MoneySavingExpert.com's weekly email!
    Last edited by MSE Luke; 24-07-2018 at 2:41 PM.
    Could you do with a Money Makeover?


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Page 45
    • neil369
    • By neil369 18th Sep 18, 8:12 PM
    • 1 Posts
    • 0 Thanks
    neil369
    Charging orders
    Hi Everyone,
    Pl help.
    Outstanding mortgage on my property @£140 K . Also,
    I have 2 charging orders totalling @ £90000 since 2005.
    2 more c.o.s totalling @£5000 since 2012.
    House would fetch a max @£150000

    I need to sell the house and move into a rented accommodation.

    What is the solution for this situation ?

    Pl guide.
  • StepChange_Patience
    Hi Neil

    Thanks for getting in touch and welcome to the forum.

    I understand how much of a difficult decision this must be, knowing that there may not be enough equity in the property to cover the charges on the house.

    When a property sells that is in ‘negative equity’ (the amount owed is more than the value), there may be a shortfall after the sale. Once the mortgage has been repaid, anything left would then go to the second charge (one of the charging orders).

    This might mean that after the sale of the house, the creditors who have the charges would look to collect the debt by using other means as it’s no longer secured against an 'asset'.

    You can find further information here about what to consider when selling your house when the equity might not cover the debt: https://www.citizensadvice.org.uk/debt-and-money/mortgage-problems/how-to-sort-out-your-mortgage-problems/selling-your-property-to-clear-mortgage-debts/

    If you would like help looking at your solutions to deal with any potential shortfall, Step Change will happily have a look at your situation and provide you with support. You can call them on: 0800 138 1111.

    I hope this helps.

    Patience


    Hi Everyone,
    Pl help.
    Outstanding mortgage on my property @£140 K . Also,
    I have 2 charging orders totalling @ £90000 since 2005.
    2 more c.o.s totalling @£5000 since 2012.
    House would fetch a max @£150000

    I need to sell the house and move into a rented accommodation.

    What is the solution for this situation ?

    Pl guide.
    Originally posted by neil369
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Tunnel2019
    • By Tunnel2019 20th Sep 18, 12:28 PM
    • 1 Posts
    • 0 Thanks
    Tunnel2019
    Help to pay off existing Loan
    Hi,
    I have always been bad with budgeting money and have never been able to save or ensure that I have enough to last until the end of the month.
    This then resulted in me getting pay day loans to tide me over.
    Over a certain amount of time and with a Mortgage to consider I got a loan with a credible bank to pay them all off and start again.
    Fast forward 2 years, I have a loan which costs a hefty sum a month and also more pay day loans as I have returned back into the vicious circle.
    I need help and advice on how to stop being so bad at budgeting money and also to be able to put money aside in order to try and pay my loans off quicker without crippling myself.
    Any help or advice you can provide would be so appreciated. Thank you.
  • StepChange_Kirsty
    Hi there,

    Thanks for your post and welcome to the forum.

    I’m sorry to hear that you’re still having difficulties with debts after trying to consolidate. Consolidation very rarely works but we can definitely look into other solutions that would help you to become debt free.

    In order to give you the best advice we’ll need to know more about your circumstances by completing a budget where we’ll ask you questions about your income, expenditure and debts. The quickest and easiest way to get this process started is by using our online Debt Remedy tool which takes you through to process of putting a budget together at your own pace and you’ll be able to access a personal action plan at the end that explains the best advice for your individual situation. You can access our Debt Remedy tool here.

    Alternatively if you’d prefer to speak to us over the telephone you can find our contact details here.

    We hope to hear from you soon.

    Kirsty



    Hi,
    I have always been bad with budgeting money and have never been able to save or ensure that I have enough to last until the end of the month.
    This then resulted in me getting pay day loans to tide me over.
    Over a certain amount of time and with a Mortgage to consider I got a loan with a credible bank to pay them all off and start again.
    Fast forward 2 years, I have a loan which costs a hefty sum a month and also more pay day loans as I have returned back into the vicious circle.
    I need help and advice on how to stop being so bad at budgeting money and also to be able to put money aside in order to try and pay my loans off quicker without crippling myself.
    Any help or advice you can provide would be so appreciated. Thank you.
    Originally posted by Tunnel2019
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Simonjp
    • By Simonjp 21st Sep 18, 10:03 AM
    • 23 Posts
    • 0 Thanks
    Simonjp
    Hi,

    A few quick questions

    My credit reports
    (Experian/Equifax/clears-core

    Don’t show my student loan or a NatWest bank overdraft(being managed by wescot)

    Both are included in a DMP that I have had for the last 3 years and both are receiveing a payment that is more than token, but way off the ‘official’ repayment figure

    Can anybody explain why these don’t show on the credit reports and if that means they arnt in default, to my knowledge I have never received a letter saying they are

    Many thanks
  • StepChange_Allen
    Hi,

    A few quick questions

    My credit reports
    (Experian/Equifax/clears-core

    Don’t show my student loan or a NatWest bank overdraft(being managed by wescot)

    Both are included in a DMP that I have had for the last 3 years and both are receiveing a payment that is more than token, but way off the ‘official’ repayment figure

    Can anybody explain why these don’t show on the credit reports and if that means they arnt in default, to my knowledge I have never received a letter saying they are

    Many thanks
    Originally posted by Simonjp

    Hi Simon

    Thanks for posting.

    A student loan wouldn't show on your credit file as it's not a form of credit; therefore there's no credit agreement so it's not possible to default.

    The overdraft agreement must have been ended if the debt has been passed to Wescot; debts are only passed to debt collection agencies like them once the original agreement has ended (defaulted). If this was over 6 years ago, the debt would have dropped off your credit file by now because most types of credit related entries onto a credit file are removed after 6 years. If it was less than 6 years ago, I don't know why it's not on your credit file, but it doesn't mean that the debt isn't valid or that it didn't default.

    I hope this makes sense.

    Please let us know if we can help any further.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Simonjp
    • By Simonjp 21st Sep 18, 11:00 AM
    • 23 Posts
    • 0 Thanks
    Simonjp
    Thanks for the response Allen

    Didn’t know that about the student loan, good news I guess, credit score wise.

    The overdraft was for a NatWest account that was included in a DMP 3 or so years ago, so no way it could have dropped off yet.

    I understand that from reading on here I can’t do a CCA request for it because it was an overdraft, is there any other way I can find out what’s going on with it?

    Better if it did default 3yrs ago, than popping up now, but still not showing in any of the credit reports. Odd
    • sarahjandrews1980
    • By sarahjandrews1980 23rd Sep 18, 8:44 PM
    • 2 Posts
    • 0 Thanks
    sarahjandrews1980
    Where to go. ..
    Hello, I've got about 5 debts around £5k each with various debt collection agencies, however due to scare mongering and 'those' letters ended up paying a nominal amount to them.
    All the accounts have been and gone on my credit file it's been going on for that long but as I've been paying them that means acknowledging them doesn't it?
    I've since stopped paying them as I don't see myself ever earning enough to pay them off in full before I die and am thinking of going down the statue barred route, but I've started getting those letters and phone calls again.
    My dilrmma isthat I do have a property albeit part rent, part buy bought after the defaults went off my file and my credit rating improved, however the mortgage is up soon and I don't fancy ccjs etc, what can I do as I'm worried for my finances if my file gets amended and subsequently my home.
    Should I continental to pay the nominal amount or consider challenging them to prove the debt as it really has been that long...I'm talking over 10yrs???
    Please help!!
  • StepChange_Kirsty
    Hi Simon,

    Thanks for your reply.

    Yes it does seem odd that the overdraft is not showing on any of your credit reports but as my colleague Allen mentioned, before a debt can be passed on to a debt collection agency like Wescot the creditor must have already formally terminated the your agreement by way of a default notice. As a default can only be issued once, even if a mark does get added to your credit file now it should be backdated to when the default notice was originally issued and will automatically drop off six years from that date.

    You can still request information about your overdraft such as statements and terms and conditions. The creditor doesn’t have a duty to supply a copy of the original agreement under s77/78 of the Consumer Credit Act 1974 but may still be willing to give you some more information.

    I hope this helps.

    Kirsty



    Thanks for the response Allen

    Didn’t know that about the student loan, good news I guess, credit score wise.

    The overdraft was for a NatWest account that was included in a DMP 3 or so years ago, so no way it could have dropped off yet.

    I understand that from reading on here I can’t do a CCA request for it because it was an overdraft, is there any other way I can find out what’s going on with it?

    Better if it did default 3yrs ago, than popping up now, but still not showing in any of the credit reports. Odd
    Originally posted by Simonjp
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Kirsty
    Hi Sarah,

    Thanks for your post.

    Your debts are not statute barred; a payment is viewed as an acknowledgement of the debt. Debts only become statute barred six years from the last date of acknowledgement and we certainly wouldn’t recommend waiting until a debt becomes statute barred before dealing with it as your creditors can look to take legal action in the meantime. There is some useful information about what legal action your creditors can take on our website here.

    It’s important to note that statute barred debt does not mean the debt is written off, it means that the creditor has lost their chance to enforce the debt through the court. Given the letters you’re already receiving it doesn’t sound as though your creditors would risk waiting until the debt becomes statute barred.

    I would recommend you seek debt advice in order to deal with these debts once and for all. We can offer you free, impartial and confidential advice. The easiest and quickest way to get advice is by using our Debt Remedy tool which takes you through the process of putting a budget together and at the end there will be a personal action plan which tells you about the best solutions for your individual circumstances. Alternatively you could give us a call, our telephone number can be found here.

    I hope this helps.

    Kirsty



    Hello, I've got about 5 debts around £5k each with various debt collection agencies, however due to scare mongering and 'those' letters ended up paying a nominal amount to them.
    All the accounts have been and gone on my credit file it's been going on for that long but as I've been paying them that means acknowledging them doesn't it?
    I've since stopped paying them as I don't see myself ever earning enough to pay them off in full before I die and am thinking of going down the statue barred route, but I've started getting those letters and phone calls again.
    My dilrmma isthat I do have a property albeit part rent, part buy bought after the defaults went off my file and my credit rating improved, however the mortgage is up soon and I don't fancy ccjs etc, what can I do as I'm worried for my finances if my file gets amended and subsequently my home.
    Should I continental to pay the nominal amount or consider challenging them to prove the debt as it really has been that long...I'm talking over 10yrs???
    Please help!!
    Originally posted by sarahjandrews1980
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • fatbelly
    • By fatbelly 24th Sep 18, 10:34 AM
    • 12,975 Posts
    • 10,045 Thanks
    fatbelly
    Hello, I've got about 5 debts around £5k each with various debt collection agencies, however due to scare mongering and 'those' letters ended up paying a nominal amount to them.
    All the accounts have been and gone on my credit file it's been going on for that long but as I've been paying them that means acknowledging them doesn't it?
    I've since stopped paying them as I don't see myself ever earning enough to pay them off in full before I die and am thinking of going down the statue barred route, but I've started getting those letters and phone calls again.
    My dilrmma isthat I do have a property albeit part rent, part buy bought after the defaults went off my file and my credit rating improved, however the mortgage is up soon and I don't fancy ccjs etc, what can I do as I'm worried for my finances if my file gets amended and subsequently my home.
    Should I continental to pay the nominal amount or consider challenging them to prove the debt as it really has been that long...I'm talking over 10yrs???
    Please help!!
    Originally posted by sarahjandrews1980
    Sarah - post on the main dfw board - start your own thread - for a more detailed response.
    • versace1888
    • By versace1888 26th Sep 18, 4:27 PM
    • 18 Posts
    • 2 Thanks
    versace1888
    Hi,

    Looking for some URGENT advise please if anyone can help. I will cut a very long story short.

    Basically my husband is due in court tomorrow for the 3rd time against PRA group who have purchased an old debt from MBNA. We fell into financial difficulties a while back and the last payment made to the account was in 2012. PRA have purchased the debt and been harassing my husband since.

    We have been to court twice and both time my husband argued that the debt was extinguished. The first time they asked for extra time to investigate. The second time they stated that the debt was enforceable by england as thats where mbna were based. We argued that we were protected by scottish law. Again, they asked for extra time and the judge basically asked them to prove that the agreement was under english law.

    since then, my husband has spoken with mbna over the phone who has confirmed that is is governed by the country you live in, which would mean the debt is extinguished as we live in scotland. outwith this, mbna changed the terms of the credit agreement 8 times and never sent any updated terms to my husband, which they have told him by law they need to do.

    We contacted pra's solicitor last week advising that we have confirmation from mbna that the agreement was subject to scottish law and he has contacted my husband saying he will be penalised in court tomorrow because he hasnt supplied this information 14 days before the court session. is this true? we are clearly not legal professionals so we are at a loss as to wether this may be scare tactics or not?

    We are now due in court tomorrow morning, and pra solicitor has contacted us saying it's in both our best interests to cancel court tomorrow and give them 56 days so they can liaise with mbna and giving pra time to investigate further or build their case, whatever way you want to look at it.

    my husband advised the solicitor he would need to consider it and would get back to him. since then the solicitor has actually phoned my husbands work - which he has no right to do to ask him how he's proceeding tomorrow.

    can anyone offer some advise please as to wether you think we should go to court tomorrow? what do we do? help!

    do you think it sounds like they are panicking?

    thanks.
    Last edited by versace1888; 26-09-2018 at 4:30 PM.
    • sourcrates
    • By sourcrates 26th Sep 18, 8:31 PM
    • 15,718 Posts
    • 14,783 Thanks
    sourcrates
    Hi,

    Looking for some URGENT advise please if anyone can help. I will cut a very long story short.

    Basically my husband is due in court tomorrow for the 3rd time against PRA group who have purchased an old debt from MBNA. We fell into financial difficulties a while back and the last payment made to the account was in 2012. PRA have purchased the debt and been harassing my husband since.

    We have been to court twice and both time my husband argued that the debt was extinguished. The first time they asked for extra time to investigate. The second time they stated that the debt was enforceable by england as thats where mbna were based. We argued that we were protected by scottish law. Again, they asked for extra time and the judge basically asked them to prove that the agreement was under english law.

    since then, my husband has spoken with mbna over the phone who has confirmed that is is governed by the country you live in, which would mean the debt is extinguished as we live in scotland. outwith this, mbna changed the terms of the credit agreement 8 times and never sent any updated terms to my husband, which they have told him by law they need to do.

    We contacted pra's solicitor last week advising that we have confirmation from mbna that the agreement was subject to scottish law and he has contacted my husband saying he will be penalised in court tomorrow because he hasnt supplied this information 14 days before the court session. is this true? we are clearly not legal professionals so we are at a loss as to wether this may be scare tactics or not?

    We are now due in court tomorrow morning, and pra solicitor has contacted us saying it's in both our best interests to cancel court tomorrow and give them 56 days so they can liaise with mbna and giving pra time to investigate further or build their case, whatever way you want to look at it.

    my husband advised the solicitor he would need to consider it and would get back to him. since then the solicitor has actually phoned my husbands work - which he has no right to do to ask him how he's proceeding tomorrow.

    can anyone offer some advise please as to wether you think we should go to court tomorrow? what do we do? help!

    do you think it sounds like they are panicking?

    thanks.
    Originally posted by versace1888
    Stepchange advisors will not be back on line until you are in court unfortunately.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Free Legal advice see : http://legalbeagles.info/
    • fatbelly
    • By fatbelly 27th Sep 18, 8:31 AM
    • 12,975 Posts
    • 10,045 Thanks
    fatbelly
    Hi,

    Looking for some URGENT advise please if anyone can help. I will cut a very long story short.

    Basically my husband is due in court tomorrow for the 3rd time against PRA group who have purchased an old debt from MBNA. We fell into financial difficulties a while back and the last payment made to the account was in 2012. PRA have purchased the debt and been harassing my husband since.

    We have been to court twice and both time my husband argued that the debt was extinguished. The first time they asked for extra time to investigate. The second time they stated that the debt was enforceable by england as thats where mbna were based. We argued that we were protected by scottish law. Again, they asked for extra time and the judge basically asked them to prove that the agreement was under english law.

    since then, my husband has spoken with mbna over the phone who has confirmed that is is governed by the country you live in, which would mean the debt is extinguished as we live in scotland. outwith this, mbna changed the terms of the credit agreement 8 times and never sent any updated terms to my husband, which they have told him by law they need to do.

    We contacted pra's solicitor last week advising that we have confirmation from mbna that the agreement was subject to scottish law and he has contacted my husband saying he will be penalised in court tomorrow because he hasnt supplied this information 14 days before the court session. is this true? we are clearly not legal professionals so we are at a loss as to wether this may be scare tactics or not?

    We are now due in court tomorrow morning, and pra solicitor has contacted us saying it's in both our best interests to cancel court tomorrow and give them 56 days so they can liaise with mbna and giving pra time to investigate further or build their case, whatever way you want to look at it.

    my husband advised the solicitor he would need to consider it and would get back to him. since then the solicitor has actually phoned my husbands work - which he has no right to do to ask him how he's proceeding tomorrow.

    can anyone offer some advise please as to wether you think we should go to court tomorrow? what do we do? help!

    do you think it sounds like they are panicking?

    thanks.
    Originally posted by versace1888
    Yes. You go to court. Whether or not the hearing is adjourned is a matter for the judge and you can hear from him (her?) direct how they intend to play this.

    My understanding is that if you live in Scotland you are subject to that jurisdiction.

    http://www.govanlc.com/suedinengland.htm
    • slainte73
    • By slainte73 27th Sep 18, 9:50 AM
    • 1 Posts
    • 0 Thanks
    slainte73
    Barclaycard Debt
    Good morning

    A good friend of mine is currently strugling with a Barclaycard debt of £10k, she is currently out of work and has moved in with her retired aunt to save costs on other expenses, the though of this debt is making her unwell and she is scared of what Barclayvcard might do to retrieve the debt, she has no other assets.
    She has 2 young children both going to school. The monthly payments from Barcaycard are iro of £800 as she asked for a 3 month break in June ( maybe not the best idea )
    It is the interest that is killing the payments at the moment, I have made her an offer help monthly and we have worked out we can pay £400 / month would there be any way of approaching BC aslking them to freeze the interest payments.

    Thanks in Advance
  • StepChange_Patience
    Hi there

    I’m sorry to hear what you and your husband are going through with this debt; I can imagine how stressful it must be.

    As Fatbelly mentioned, it would be important for you to attend the hearing either way and hopefully by now you’ll have your answer or a resolution to this.

    If you live in Scotland, you’d be subject to the Prescription and limitation act (1973).

    This is not the same as the debt becoming statute barred in which the debt still exists but cannot be legally enforced.

    Once the ’prescription period’ has expired then the debt technically no longer exists and creditors should cease any attempts to recover the debt, unless the creditor obtained a decree.

    I wish you the best of luck.

    Take care

    Patience



    Hi,

    Looking for some URGENT advise please if anyone can help. I will cut a very long story short.

    Basically my husband is due in court tomorrow for the 3rd time against PRA group who have purchased an old debt from MBNA. We fell into financial difficulties a while back and the last payment made to the account was in 2012. PRA have purchased the debt and been harassing my husband since.

    We have been to court twice and both time my husband argued that the debt was extinguished. The first time they asked for extra time to investigate. The second time they stated that the debt was enforceable by england as thats where mbna were based. We argued that we were protected by scottish law. Again, they asked for extra time and the judge basically asked them to prove that the agreement was under english law.

    since then, my husband has spoken with mbna over the phone who has confirmed that is is governed by the country you live in, which would mean the debt is extinguished as we live in scotland. outwith this, mbna changed the terms of the credit agreement 8 times and never sent any updated terms to my husband, which they have told him by law they need to do.

    We contacted pra's solicitor last week advising that we have confirmation from mbna that the agreement was subject to scottish law and he has contacted my husband saying he will be penalised in court tomorrow because he hasnt supplied this information 14 days before the court session. is this true? we are clearly not legal professionals so we are at a loss as to wether this may be scare tactics or not?

    We are now due in court tomorrow morning, and pra solicitor has contacted us saying it's in both our best interests to cancel court tomorrow and give them 56 days so they can liaise with mbna and giving pra time to investigate further or build their case, whatever way you want to look at it.

    my husband advised the solicitor he would need to consider it and would get back to him. since then the solicitor has actually phoned my husbands work - which he has no right to do to ask him how he's proceeding tomorrow.

    can anyone offer some advise please as to wether you think we should go to court tomorrow? what do we do? help!

    do you think it sounds like they are panicking?

    thanks.
    Originally posted by versace1888
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Patience
    Hi there

    Thanks for getting in touch and welcome to the forum.

    I’m sorry to hear what your friend is going through, it sounds like they’ve taken some positive steps to help make their everyday living for them and their children a little more manageable but I understand how much stress the debt must be causing.

    They can approach Barclays directly to ask them to consider stopping the interest and charges based on their financial circumstances, but this is entirely at their discretion whether they agree to do that.

    Creditors can sometimes be quite limited to what they can offer if the payments are up to date, so a payment holiday may be their way to give someone a little bit of time if their situation is short term, but the missed payments and interest would need to be repaid after this.

    In your friend’s case it may be best if they seek free debt advice to help them deal with the debts, if this is something that’s going to be on going for them or they're going to struggle catching up with the credit card.

    If they're worried about what creditors can do to collect the debt, our website has lots of useful information they could have a read through? Here’s the link: https://www.stepchange.org/debt-info/debt-collection/what-creditors-can-do.aspx

    It may be worthwhile trying our anonymous self-help tool that you can fill in together, which will have a look at their financial situation and provide them with potential options they can consider at the end, you can find it here: https://www.stepchange.org/Debtremedy.aspx

    I hope this helps a little.

    Patience



    Good morning

    A good friend of mine is currently strugling with a Barclaycard debt of £10k, she is currently out of work and has moved in with her retired aunt to save costs on other expenses, the though of this debt is making her unwell and she is scared of what Barclayvcard might do to retrieve the debt, she has no other assets.
    She has 2 young children both going to school. The monthly payments from Barcaycard are iro of £800 as she asked for a 3 month break in June ( maybe not the best idea )
    It is the interest that is killing the payments at the moment, I have made her an offer help monthly and we have worked out we can pay £400 / month would there be any way of approaching BC aslking them to freeze the interest payments.

    Thanks in Advance
    Originally posted by slainte73
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • manue1970
    • By manue1970 27th Sep 18, 3:16 PM
    • 22 Posts
    • 2 Thanks
    manue1970
    Need help
    Hello All

    I am contacting you for some help.
    I have debts up to 27k which are :
    Barclay credit card: £13179
    Natwest credit card : £5553
    Natwest bank overdraft £6754
    La Redoute £145
    Freemans : £461
    Next : £1107

    I do not know what to do anymore to clear them, I have not defaulted on any and pay my mortgage on time.
    I am thinking on going with a DMP but do I need to close my bank account down? I have also a mortgage with NatWest which is due for renewal in December 2019, Would this affect it? Will they charge me high interest rates?
    My other question is that if I decide to close my personal account and transfer everything to my husband account which is with natwest as well, Could this be a risk for my husband?
    Last question is , which DMP company to use?
    Hope I am making sense with all this.
    Many ThaNks

    Thank You
    Emmanuelle


    • Robert666
    • By Robert666 27th Sep 18, 4:02 PM
    • 2 Posts
    • 0 Thanks
    Robert666
    Cabot Financial
    Hi. I received a letter from Cabot Financial saying they had taken on my Providian Credit Card. To be honest I can't remember having one but went through a messy breakup back in 2004 where I was scrabbling for money. I thought I had all my debt sorted by 2008 but possibly I missed a card or a payment. I am loathe to contact them and confirm contact details as no doubt this will instigate a ream of letters etc. Any advice?
    • mozzauk
    • By mozzauk 28th Sep 18, 11:56 AM
    • 5 Posts
    • 0 Thanks
    mozzauk
    Lantern
    Hi,

    Im having issues with Lantern UK, and in particular a debt from CFO Lending, that Lantern seem to be unwilling to deal with.

    I have logged an irresponisble lending complaint with them which they have rejected without any thought and with a copy and paste response, which i am taking to the ombudsman, once I have received a copy of the Final Response signed and dated by them in a format that can be updated.

    They have also sent me a copy of the CCA which is undated and unsigned but which they claim is from June 2013, it only have my name address, the amount and period and the total cost, is this a good sign or can they still enforce the debt...

    Thanks,
    Andy
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