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    • Holly303
    • By Holly303 6th Oct 16, 11:13 AM
    • 12Posts
    • 0Thanks
    Help - Warranty Co gone Bust
    • #1
    • 6th Oct 16, 11:13 AM
    Help - Warranty Co gone Bust 6th Oct 16 at 11:13 AM

    I purchased a 3 year old car from City Motors which is a Citreon main Dealership last year.

    When I purchased my car I also bought the extended 3 year warranty at a cost of 699. I have just found out that City Motors have gone bust & Citreon have told me it's nothing to do with them & to contact kpmg regarding money I have lost.

    Surely as a main dealership Citreon have some sort of responsibility? I was not told & it is not on my paperwork, that the warranty was not a Citreon warranty however they are saying it's with City Motors so not their problem!

    Kpmg have told me there will be nothing left for the unsecured debtors so I appear to be left 700 down with no warranty.

    Please help, really don't know what to do
Page 2
    • Holly303
    • By Holly303 10th Oct 16, 2:30 PM
    • 12 Posts
    • 0 Thanks

    How long ago did you buy the car?

    Was it an Approved Used Citroen? If so, you should have at least 1 years Citroen backed warranty.
    Originally posted by uknick
    The 1 year Citreon Select warranty is up on 1st November which is when the extended warranty was due to take over.

    It was not made clear that this was with City rather than Citreon although I have previously had a Ford with City Motors & used the extended warranty without any question/problem on a few occasions.

    It turned out to be well worth having which is why I purchased it again.
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