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    • jamski07
    • By jamski07 17th Jul 16, 11:50 PM
    • 88Posts
    • 14Thanks
    Claiming against Norwegian Airlines
    • #1
    • 17th Jul 16, 11:50 PM
    Claiming against Norwegian Airlines 17th Jul 16 at 11:50 PM
    Thought I would document the progress of my claim as I can't see anything specific to Norwegian on here.

    So we were 7.5 hours delayed due to a member of ground staff being ill. To date, long story short, they've tried to fob us off claiming exceptional circumstances and citing a case about a damaged engine, totally irrelevant!

    I refused their offer of reimbursing our expenses of 60, found a case that went against the airline that has the exact same circumstance as ours, and have issued a Notice before action today.

    Planning on taking this all the way myself as the NWNF solicitors would be taking pretty much half of the compensation.

    Any advise welcome, especially regarding the small claims court, as it's going to have to be European Small Claims Procedure I think, can't see a UK address anywhere for them.

    As recommended in Vaubans guide, I have given them 14 days to respond, so have a couple of weeks to do my research for the next phase. Thanks to those who have helped on here to date.
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    • Justice13075
    • By Justice13075 6th Jul 18, 2:07 PM
    • 1,240 Posts
    • 480 Thanks
    Might as well, in relation to the hotel and food Norwegian should have put you up in a hotel and paid for the food so you can claim that back.
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