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  • FIRST POST
    • karenr3243
    • By karenr3243 4th Jul 16, 12:15 PM
    • 3Posts
    • 1Thanks
    karenr3243
    Helms / Shawbrook Finance
    • #1
    • 4th Jul 16, 12:15 PM
    Helms / Shawbrook Finance 4th Jul 16 at 12:15 PM
    Hi, I am hoping someone could help me with my query?
    Helms (glasgow) installed our Solar Panels via a loan from Shawbrook Finance. We were completely mis-sold these panels as we were told the money received every month from the panels would more than cover the monthly d/d from Shawbrook.
    As you can guess, it no-where near covers the d/d and we are out money that we cannot afford every month. Helms is now in liquidation and we have no-where to go with this.
    We cannot keep paying the d/d and wonder how we would go about trying to get this cancelled or a resolution, without using one of these no win no fee companies?
    Any help you could provide would be appreciated.
Page 1
    • Hengus
    • By Hengus 4th Jul 16, 12:57 PM
    • 5,748 Posts
    • 3,527 Thanks
    Hengus
    • #2
    • 4th Jul 16, 12:57 PM
    • #2
    • 4th Jul 16, 12:57 PM
    See my response on the other thread.
    • karenr3243
    • By karenr3243 4th Jul 16, 1:18 PM
    • 3 Posts
    • 1 Thanks
    karenr3243
    • #3
    • 4th Jul 16, 1:18 PM
    Helms/Shawbrook Finance
    • #3
    • 4th Jul 16, 1:18 PM
    sorry what thread, I cannot seem to find any? Thank you
    • Hengus
    • By Hengus 4th Jul 16, 1:27 PM
    • 5,748 Posts
    • 3,527 Thanks
    Hengus
    • #4
    • 4th Jul 16, 1:27 PM
    • #4
    • 4th Jul 16, 1:27 PM
    http://forums.moneysavingexpert.com/showthread.php?t=4751353&page=9
    • Hengus
    • By Hengus 4th Jul 16, 3:44 PM
    • 5,748 Posts
    • 3,527 Thanks
    Hengus
    • #5
    • 4th Jul 16, 3:44 PM
    • #5
    • 4th Jul 16, 3:44 PM
    Have a look at this link. There are a number of references to HELMs in the follow on conversation:

    https://conversation.which.co.uk/home-energy/solar-panel-companies-energy-saving-solarenergysavings/
    • footyguy
    • By footyguy 4th Jul 16, 4:33 PM
    • 4,136 Posts
    • 1,671 Thanks
    footyguy
    • #6
    • 4th Jul 16, 4:33 PM
    • #6
    • 4th Jul 16, 4:33 PM
    sorry what thread, I cannot seem to find any? Thank you
    Originally posted by karenr3243
    As a total guess, perhaps the one you first posted in, 1 minute before starting this thread?
    http://forums.moneysavingexpert.com/showthread.php?p=70938654#post70938654

    • Enitsuj71
    • By Enitsuj71 15th Nov 17, 11:33 AM
    • 8 Posts
    • 1 Thanks
    Enitsuj71
    • #7
    • 15th Nov 17, 11:33 AM
    • #7
    • 15th Nov 17, 11:33 AM
    Hi, I am hoping someone could help me with my query?
    Helms (glasgow) installed our Solar Panels via a loan from Shawbrook Finance. We were completely mis-sold these panels as we were told the money received every month from the panels would more than cover the monthly d/d from Shawbrook.
    As you can guess, it no-where near covers the d/d and we are out money that we cannot afford every month. Helms is now in liquidation and we have no-where to go with this.
    We cannot keep paying the d/d and wonder how we would go about trying to get this cancelled or a resolution, without using one of these no win no fee companies?
    Any help you could provide would be appreciated.
    Originally posted by karenr3243
    Hi Karen - did you get a resolution to your problem - i am in the same boat with the same companies and have a complaint with FOS,
    • Enitsuj71
    • By Enitsuj71 15th May 18, 4:46 PM
    • 8 Posts
    • 1 Thanks
    Enitsuj71
    • #8
    • 15th May 18, 4:46 PM
    Success!
    • #8
    • 15th May 18, 4:46 PM
    15th May 18, 3:42 PM
    I have today received an email and Shawbrook bank have upheld my complaint regarding my Helms solar panels and with this offered 2 options. To remove the panels cancel the loan and put me back in the position i was in before along with 8% interest and 200 compensation. They will take off this any savings I have made... I don't know what this will equate to because i don't feel I have saved anything in fact I have been 65 a month worse off for the last 3 years to my reckoning. However just cancelling the loan is a massive plus to me.
    The 2nd option is to retain the system and and have an engineer look at the system to establish if performance can be improved and offer me redress based on this evaluation. I will be taking the 1st option!
    It is such a relief!
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