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  • FIRST POST
    • Browntoa
    • By Browntoa 17th Jun 16, 8:29 PM
    • 33,838Posts
    • 39,968Thanks
    Browntoa
    Sky TV retention deals ( post your haggling successes )
    • #1
    • 17th Jun 16, 8:29 PM
    Sky TV retention deals ( post your haggling successes ) 17th Jun 16 at 8:29 PM
    Please post any deals you have negotiated with sky

    Please post

    The package

    The price and discount

    The length of the contract
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
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    • ToonArmy123
    • By ToonArmy123 14th Sep 18, 10:53 AM
    • 1 Posts
    • 0 Thanks
    ToonArmy123
    Today i got the full Sky Package (Entertainment, Box Sets, Kids, Sports HD and Cinema) + Sky Multiroom for £58 a month for 18 months.

    Probably could of got it cheaper as i only started the cancellation process today but I couldn't be bothered playing a longer game. But considering the bill was about to shoot up to almost £96 a month I'm happy enough with the saving for now.
    • cska
    • By cska 14th Sep 18, 12:33 PM
    • 8 Posts
    • 0 Thanks
    cska
    Sky Sports SD No Longer Available
    Just got a letter in the post today, effectively stating that Sky Sports' Standard Definition channels are to be no more. Effective from early October, ALL Sky Sports channels will only be offered in HD. The price of this change? An additional £2/month (discounted from £6).

    Personally this won't affect me for a few months as I negotiated HD Sports as standard in my most recent contract. It will only come into play when that ends.
    • Zandoni
    • By Zandoni 14th Sep 18, 6:36 PM
    • 2,864 Posts
    • 1,535 Thanks
    Zandoni
    I got entertainment, HD and box sets for £19, I refused to pay the £10 so they waived it.
    • Timbolla
    • By Timbolla 14th Sep 18, 8:26 PM
    • 15 Posts
    • 15 Thanks
    Timbolla
    Just called Sky as contract is about to go from £70.35 to £134.99 on renewal. Currently have

    Box Sets £8
    Sky Sports - Complete Pack £22.00
    Sky Cinema £5.00
    HD Basic FREE
    Sky Sports HD FREE
    Sky Q Multiscreen Pack £12.00
    Sky Talk Line Rental £12.34
    Sky Fibre Unlimited £11.01
    Sky Pay As You Talk

    Round 1 Best deal is £92.99. I did go in with similar spec Virgin Media VIP offer of £89 online (less Quidco £250 becomes £68.17) or they are doing a special deal on the same package to the end of the month at £79 from the man at the door. Have walked away to get more data and possibly talk to the Sky man in local shopping precinct as he said could possibly do better than them on the phone. From what I have read I think nice first try sky could do better.
    • DrSteveMcD
    • By DrSteveMcD 15th Sep 18, 8:31 AM
    • 5 Posts
    • 0 Thanks
    DrSteveMcD
    So got back on to live chat again last night. Different person and seemed a bit more generous. Got the following...
    Entertainment £11
    Kids £1
    Box sets £1
    HD £1
    Movies £9
    So a total of £23 per month for the same channels I was paying £64.50 for - so a good result.
    Asked about upgrade to Sky Q. Initially told they couldn't do it, then offered it for £125, then for £87.50 but told I had to start a new chat with a different department. Was a but sceptical about this but went ahead. Got the upgrade for £20 as a long term customer + £12pm for the multiscreen / UHD stuff.

    Not a bad night's work!
    • bubblegun
    • By bubblegun 16th Sep 18, 2:07 AM
    • 207 Posts
    • 59 Thanks
    bubblegun
    If you have Sky Q installed ,you need to ask for a "hybrid LNB " to be fitted to the dish -this allows the use of the new box AND the old
    Originally posted by brewerdave
    they will only fit this if you are using freesat in other rooms and you tell the installer (and maybe the agent booking it - so they add it to the visit notes) that you need to keep this.
    • bubblegun
    • By bubblegun 16th Sep 18, 2:13 AM
    • 207 Posts
    • 59 Thanks
    bubblegun
    an fyi for people taking Sports contracts before the October changeover date.

    they should remove hd sports to save the £2 or £6 as they will keep their sports price to the end of the contract. they will lose hd for a few weeks but it'll get added back for free on changeover date.
    • coastertoaster
    • By coastertoaster 16th Sep 18, 9:36 AM
    • 43 Posts
    • 2 Thanks
    coastertoaster
    Anyone give me any tips how I can get my boxes changed to the Q boxes without paying the installation fees? I have 3 old boxes in my house. Been with them for 6 and a half years. 3 recordable HD boxes due to family circumstances. Best quote I have had is £224. I have sky sports, high level internet, pay direct debit etc etc.
    • Colin_Maybe
    • By Colin_Maybe 16th Sep 18, 9:55 AM
    • 3,064 Posts
    • 1,586 Thanks
    Colin_Maybe
    Anyone give me any tips how I can get my boxes changed to the Q boxes without paying the installation fees? I have 3 old boxes in my house. Been with them for 6 and a half years. 3 recordable HD boxes due to family circumstances. Best quote I have had is £224. I have sky sports, high level internet, pay direct debit etc etc.
    Originally posted by coastertoaster
    Good luck with that one...

    I can't remember how the pricing works for HD+ multi-room, is it £10 per extra box? If so it's "just" an extra £12 for Q plus the costs of the boxes (which of course are never yours so keep the old HD+ boxes) so it may be worthwhile for you to switch at that price.
    • coastertoaster
    • By coastertoaster 16th Sep 18, 8:32 PM
    • 43 Posts
    • 2 Thanks
    coastertoaster
    Good luck with that one...

    I can't remember how the pricing works for HD+ multi-room, is it £10 per extra box? If so it's "just" an extra £12 for Q plus the costs of the boxes (which of course are never yours so keep the old HD+ boxes) so it may be worthwhile for you to switch at that price.
    Originally posted by Colin_Maybe
    Yes but they want £99 for each additional box. We have a box in our living room which they say they change. But then it's £99 to change the box we have in my daughter's self contained room ('she has complex needs so basically has her own 'daughter flat') and then we have a extentuon where another box is hence an additional box has to be there as sky advised us due to wiring and distance it was best to have it. So they want to charge us £224 in total. Been told because we have had the existing equipment so long it is 'worthless' so I am just bemused to why as a loyal customer they will not just come and replace. Due to what we have all will have to be replaced. So annoyed!!!!!
    • Colin_Maybe
    • By Colin_Maybe 17th Sep 18, 7:56 AM
    • 3,064 Posts
    • 1,586 Thanks
    Colin_Maybe
    Yes but they want £99 for each additional box. We have a box in our living room which they say they change. But then it's £99 to change the box we have in my daughter's self contained room ('she has complex needs so basically has her own 'daughter flat') and then we have a extentuon where another box is hence an additional box has to be there as sky advised us due to wiring and distance it was best to have it. So they want to charge us £224 in total. Been told because we have had the existing equipment so long it is 'worthless' so I am just bemused to why as a loyal customer they will not just come and replace. Due to what we have all will have to be replaced. So annoyed!!!!!
    Originally posted by coastertoaster
    If you're paying the £12 for Q multiroom surely the first mini box comes free? So you'd need 2 main boxes and 1 mini box if I'm reading that correct? So it's £99 for the mini box and £125 for 1 of the main boxes maybe? I can understand the charge for the 2nd main box (if that's right) but I think the mini box charge is wrong if you're paying the extra £12 a month (if not then they're correct given what everybody else gets quoted).

    Edit: I've just tried to run through a sub (use a different browser if you try this as the cookies mess things up otherwise) and for new customers they pay a one off £40 for a 1TB box plus 1 mini box. Removing the mini box reduces this to just £20 while adding 1 (for a total of 1 main & 2 mini's) would cost them £139 (so £99 for the 2nd mini box).
    • NewMoneySaver13
    • By NewMoneySaver13 20th Sep 18, 3:45 PM
    • 90 Posts
    • 377 Thanks
    NewMoneySaver13
    I have started the cancellation process, Tuesday evening, if I am likely to receive any further discounts on what has been put on the table will it appear when I log into my Sky account under offer & upgrades, or will it come via post / email or phone call?
    • juliankv73
    • By juliankv73 21st Sep 18, 3:10 PM
    • 4 Posts
    • 0 Thanks
    juliankv73
    Hi,

    I’ve been with sky for over 5years in current property and 10 years in previous.

    Have 2tb HD box with kids, cinema, HD channels, entertainment and box sets with talk international and broadband unlimited currently on rolling contract and paying £62 with discounts.

    Was informed discounts expire end of sept. Tried retention’s and was offered NOTHING. Then tried upselling me sky Q and seeing as I’ve had no end of problems with my HD box breaking down and losing all my planner and the box malfunctioning with a broken hard drive, I decided to go with the SkyQ at £73 with same items on new contract, but now everytime I check billing is says £75 plus £12 multiroom charge to be added plus £40 installation fee for 2tb skyQ.

    They said in retention’s the discounts will be applied once skyQ is installed (tomorrow), but if the discounts don’t get applied am I then stuck with sky? Ie something in terms and conditions about cooling off period expiring on installation of skyQ. I’m not au fair with these things....should I just cancel and see what is offered then?

    Thanks

    Julian
    • aliriddle
    • By aliriddle 21st Sep 18, 4:55 PM
    • 1 Posts
    • 0 Thanks
    aliriddle
    What to aim for
    If i'm willing to upgrade to Sky Q with everything, Sports movies entertainment etc and the fastest fibre what should I be aiming for.

    I had been paying £45 for full package no internet and this price doubled so my account is now in shutdown.

    But willing to negotiate.
    • fs80uk
    • By fs80uk 21st Sep 18, 10:25 PM
    • 4 Posts
    • 0 Thanks
    fs80uk
    So I've managed to get Sky Q Entertainment, movies, sports, HD, boxsets, kids and multiscreen for £45/month on a 12 month contract. This was 2 weeks after disconnection... really happy with that!
    • South135
    • By South135 23rd Sep 18, 10:03 AM
    • 2 Posts
    • 0 Thanks
    South135
    Hi
    Do you know if you could still use any of the functionality of the sky box once you disconnected? Ours is set to disconnect in the next week or so and we haven’t had any deals worth considering. We went through all our recordings last night and there was only 1 or 2 programs from sky all the rest are free view channels anyway so we are not thinking to actually go without sky for a while and see if we do miss it. But we may need to buy something else for recording.
    Thanks
    • South135
    • By South135 23rd Sep 18, 10:06 AM
    • 2 Posts
    • 0 Thanks
    South135
    Typo in the above
    ***so we are thinking to actually go without sky for a while and see if we do miss it. ***
    • Colin_Maybe
    • By Colin_Maybe 23rd Sep 18, 10:31 AM
    • 3,064 Posts
    • 1,586 Thanks
    Colin_Maybe
    Hi
    Do you know if you could still use any of the functionality of the sky box once you disconnected? Ours is set to disconnect in the next week or so and we havenít had any deals worth considering. We went through all our recordings last night and there was only 1 or 2 programs from sky all the rest are free view channels anyway so we are not thinking to actually go without sky for a while and see if we do miss it. But we may need to buy something else for recording.
    Thanks
    Originally posted by South135
    Nope, unless you want to pay Sky to enable the recording facilities and you can probably get an Entertainment sub for the same money. Any Sky channel recordings will be encrypted anyway and won't play without a subscription.
    • ccdorset
    • By ccdorset 23rd Sep 18, 10:50 PM
    • 107 Posts
    • 10 Thanks
    ccdorset
    Hi,

    I've just cancelled Sky Q, after 2 months of problems trying to get it installed in my flat. I got a good offer of £25 for Entertainment, HD, Box Sets and Cinema through Love Digital.

    I have previously had Sky+HD which worked fine, however being in a flat with just a single feed I can only watch/record one show at a time. I asked cancellations if they could offer a reduced price if I switched to Sky+HD, but they couldn't so I went ahead and cancelled.

    I'm in 2 minds whether to go for Now TV, or to see if I could get a better "Winback" deal with Sky. I am a bit picky on picture quality and I know Now TV only streams at 720p instead of Full 1080p HD. I understand they are looking to go Full HD next year and there's talk of Sky launching another "dishless" service so not sure whether to hold out for that!

    Decisions decisions!
    • Colin_Maybe
    • By Colin_Maybe 24th Sep 18, 9:05 AM
    • 3,064 Posts
    • 1,586 Thanks
    Colin_Maybe
    Hi,

    I've just cancelled Sky Q, after 2 months of problems trying to get it installed in my flat. I got a good offer of £25 for Entertainment, HD, Box Sets and Cinema through Love Digital.

    I have previously had Sky+HD which worked fine, however being in a flat with just a single feed I can only watch/record one show at a time. I asked cancellations if they could offer a reduced price if I switched to Sky+HD, but they couldn't so I went ahead and cancelled.

    I'm in 2 minds whether to go for Now TV, or to see if I could get a better "Winback" deal with Sky. I am a bit picky on picture quality and I know Now TV only streams at 720p instead of Full 1080p HD. I understand they are looking to go Full HD next year and there's talk of Sky launching another "dishless" service so not sure whether to hold out for that!

    Decisions decisions!
    Originally posted by ccdorset
    Honestly can't see the point of paying for Sky if you can't record, if your BB is decent enough try NowTV with a monthly pass. You may wait awhile yet for Sky through the BB.
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